ProMedica Skilled Nursing and Rehabilitation - Sylvania

hlradl

My father was inpatient here for two weeks. The communication was terrible. No one called me to set up a meeting to go over the plan of care. I had to call over and over to try and get information. His clothes were not changed for the last 5 days he was there. He only had one shower the whole time he was there. They never ordered a walker for him prior to DC. They never notified his assisted living he was returning. Never sent his new Rx over. His electric razor and charger went missing. I ...

Nadine Richman

The nurses, nurse aides, PT & OT therapists, nurse practitioner, and social workers were professional friendly and provided me with the utmost excellent day or night. During my time there I felt safe and comfortable. This facility is kept immaculately clean, and thankfully practices strict Covid protocols. I highly recommend this facility to anyone of any age in need of extended medical treatment, and/or Rehabilitation therapy.

Teresa

My mother was at ProMedica Skilled Nursing and Rehabilitation for skilled rehab for a period of about five weeks. She was there to have convalescence and therapy for a fractured femur at the hip joint. Their staffing was severely lacking in quantity and quality. Call light answering times were extremely prolonged as long as 45 minutes, sometimes an hour. Many of them seemed to be uncaring and unsympathetic to the point of almost rough handling. As far as exactly what condition my mother was in t...