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Norwich Springs Health Campus
4680 Library Way, Hilliard, OH 43026
Featured Resident Review
4
|
March 22, 2025
My mom is at Norwich Springs Health Campus. They help her with physical therapy and occupational therapy. She needs assistance pretty much getting up and getting back into bed. The staff members are attentive, but like every place they're short on staff and it's noticeable at times. It is very clean outside of the patient's room. While in the patient's room sometimes dirty linens were left or trash that should be emptied was left for a couple of days. I have not tried the food myself, but it looks delicious, it smells delicious, and my mom really likes it. It has been the best place so far for food. The value for money is pretty fair, too.
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one bedroom apartment, three bedroom apartment, two bedroom apartment, studio
Starting Price
$2,278/mo
Featured Amenities
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Continuing Care Communities, Nursing Homes, Memory Care, Independent Living, Assisted Living
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About Norwich Springs Health Campus in Hilliard, Ohio
Norwich Springs Health Campus, located in Hilliard, OH, offers a variety of care types including Independent Living, Assisted Living, Memory Care, and Skilled Nursing Care. This wide range of services ensures that residents can find the right level of care they need, all within the same community. The living options are diverse, featuring apartments, villas, and private rooms. Some of these living spaces come with kitchens or kitchenettes, dining areas, and other comforts that make them feel like home.
The amenities at Norwich Springs Health Campus are designed to cater to the needs and interests of its residents. Meals are provided, and there are organized activities and programs to keep everyone engaged and active. For those who enjoy the outdoors, there are outdoor common areas, walking and hiking areas, and even enclosed/secured outdoor spaces for safety. Pets are allowed, which is great news for animal lovers. The campus also offers an emergency response system, transfer assistance, on-site parking, fitness and wellness facilities, flexible dining options, salon services, entertainment activities, facilitated field trips, social activities, WiFi access, and shared common areas. These amenities aim to provide a comfortable and stimulating environment for all residents.
In terms of services, Norwich Springs Health Campus has a comprehensive list to ensure the well-being of its residents. Nurses are on staff to provide medical care, and there is medication management as well as physical and occupational therapy services for those who need rehabilitation. The campus offers general transportation services, making it easier for residents to go on outings or attend appointments. Special diets and dietary accommodations are available, along with housekeeping services, assistance with activities of daily living (ADLs), and diabetic care. A chef on staff ensures that meals are not only nutritious but also delicious. This wide range of services is designed to meet the diverse needs of the residents, ensuring they have the support they need while maintaining their independence.
Reviews of Norwich Springs Health Campus in Hilliard, Ohio
3.3
(3 reviews)
Facility
3.3
Staff
3.3
Food
3.0
Activities
2.5
Value
2.5
Justice
1
|
April 1, 2025
The room size in Norwich Springs was acceptable, but the room cleanliness was bad, messy and the smell stinks by never doing a thorough clean. The bed was broken but never changed before Bob was discharged. Over two weeks, every day the care fee was $1000.00, 20% out of pocket,another 80% from Medicare. Bob never received a nail-cut, no shave, over five days, he didn't get a chance for showering. The food was solid, hard, was not chewable, less liquid provided, food was less fresh, less vegetable, meat was old and hard, the snacks were so junk, no security provided to Bob. Bob was neglected when he was staying there, no medical support at all. Bob was in advance discharged owing to such poor care. The day Bob passed away was the day he was supposed to be discharged. This was a disaster experience for Bob and for me and for his family to go through. If this facility keeps running, it would have more innocent patients get hurt and insulted.
Lisa16
4
|
March 22, 2025
My mom is at Norwich Springs Health Campus. They help her with physical therapy and occupational therapy. She needs assistance pretty much getting up and getting back into bed. The staff members are attentive, but like every place they're short on staff and it's noticeable at times. It is very clean outside of the patient's room. While in the patient's room sometimes dirty linens were left or trash that should be emptied was left for a couple of days. I have not tried the food myself, but it looks delicious, it smells delicious, and my mom really likes it. It has been the best place so far for food. The value for money is pretty fair, too.
Reviewer#AT1022
5
|
November 16, 2022
I found Norwich Springs Health Campus for my dad. Our experience was very good. The facility is brand new. It's very clean and up to date. And there were not very many residents in memory care, so the staff wasn't too stretched. The staff was good. The rooms were great and nice. The food was very good. He ate in a smaller dining area. It was very nice, with nice china and tablecloths and cloth napkins, which was much better than where we had been before.
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