Waltonwood Providence

Jclt

The facility is lovely, and the setting is convenient. Some individual staff members are terrific but the overall management is poor. Cost cutting is very evident in the dining room. The food quality is poor - assuming you actually get a meal. There often is no food for the second sitting at dinner. Wait staff will make you wait 40 minutes to an hour before informing you that there's no meal for you. By then, all the kitchen staff have left for the day - so sorry. This isn't an ...

ReviewerFC101621A

Waltonwood Providence is horrible. The food is horrible. The service is horrible. It's filthy. The managers are awful. They don't want to hear anything. The managers are very bad. I throw my dinner out every night and I'm not alone. I wouldn't give it to the dog. The meat is tough, you can't chew it. It's all overcooked, and it's horrible. I never would have moved in here. I do not recommend this place. I recommend you stay away from it. My room is not cleaned properly. I've been here over a ye...

Cheap123

Management is apathetic and dismissive. I would rate them 1 star. Food is a consistent 2 stars and you are paying for 5 stars. There are excellent individual staffers, but the organization as a whole is profit-oriented, uncaring, expensive, and essentially valueless.

Shabic

Waltonwood Providence started off good in 2018 when my mother-in-law moved into an independent living apartment. Things declined quickly thereafter. Food quality/quantity dropped significantly. Items were often no longer available by the 2nd dinner seating. Heavy-handed sauces, over-salting & very small portions were typical. Breakfast is continental only, no lunch & if the kitchen is closed, there are zero food options. Other places allow access to food at any time and have full, hot breakfa...

KW

We went to Waltonwood Providence. It is about 3-year-old new. Everything is really nice, new, clean, and pretty. It is impressionable. The rooms are very nice and are basically about the same size. They also offer lots of activities for the residents. They have beauty parlor, painting, art classes, and wine tasting. They have a place to go if you want to attend a church activity on Sundays and they also have a library.

disgusteddtr

Do not see a pretty building and expect the care and facility to match.... run away, run far far away!! Raises prices indiscriminately. Poor care. Requires residents to use their more expensive pharmacy . no nurses in facility . Tries to get rid of residents to find ones they can bill more . Makes residents stay in hospital over weekends so they don't have to work weekends increasing your personal costs and healthcare costs for Medicare and for everyone!

jerry310406

Waltonwood Providence was very nice and new, and the amenities were great. I know someone staying at the assisted living part, which was nice, too. We had a good lunch there. They had workout rooms and different programs that you could join in, which were all good.

Jack081264

There is nothing wrong with Waltonwood (Waltonwood Providence); however, their memory unit is located separately. Nobody wants to live in Waltonwood and have a companion in a place six miles a way. The community was very clean. The staff members were well trained.

4utobeaware

There are many good things about Waltonwood Providence, including the caring front-line staff. A few things to be aware of (1) No matter what is verbally being promised or sold, if it is not specifically stated in the contract or in writing, there is no facility accountability for their sales pitch, for example... If you are told during the sale that a Assisted Living Resident can freely go from Assisted Living through to main entrance or Bistro or main entrance foyer or into Independent Living....

JM662348

Waltonwood Providence was brand new and top notch. I wanted to go there myself. It was big enough that you could walk around and yet it was almost like going into a vacation home. It was very clean with very nice people who would come up to you. They had different areas, and when you go in, there was a central spot where the dining was and a hangout area. They could choose to be with a big group or go in smaller groups. The staff was very good and very professional. Anything you wanted, they wer...

Caring Visitor12

I toured a lot of the apartments at Waltonwood Providence. My Garden Club also went there last Friday, and did flower arranging for some of the ladies who live there. The facilities are quite nice. I’ve seen their garden room, which is quite lovely. People can bring their own plants, and raise them. They have a garden outside that the ladies or the men can have a garden in the summer.

Anonymous115874450

Waltonwood is a new, modern place. It doesn't have a swimming pool, which is something I would like to have, but it is located where it is easy to get to one. It is close to public transportation. I only worked with one staff member, and she was very good. She answered all my questions and showed me everything I asked to see. The facility is new, the rooms looked very nice.

Blakeny

looks like a palace! resort or luxury apartments? Can't tell.

Tracy15

The one that I visited was called Waltonwood at Providence. It was a brand new and a lovely facility. Everything was very nice. However, I do not think they had any availability right now. I thought they filed up early. It was convenient to my house, and I had gone to see them with the idea perhaps of placing my father there. I saw the rooms, the amenities, the dining hall area, and the courtyard, and they were very nice. The director was very engaging and helpful. The place was very nice and cl...

Lauren13

It's a beautiful facility.  It has natural light, and it just seems very cheery.  I felt excited for my grandmother rather than depressed about sending her to Waltonwood Providence, and part of that was the way the place was structured.  There are different rooms for different activities, which is really nice.  The lady at the front desk and the woman who gave me the tour were really sweet.  They have bible study, a little hair salon, a courtyard, and a gardening room. The independent living is ...

Ann105035450

We are moving to Waltonwood on Providence. It's very nice, and the apartment for my dad is much larger. He has a one-bedroom with a little kitchenette, and it is a little more space where we can actually go visit him and not have to be in the public spaces, which is what my dad wanted. I really like the size of the unit. One of the things that was really hard for my dad when he went to the other place was that everybody already knew each other, and it has been very hard for him to sort of break ...