The Kensington

Janice26

My grandfather is at the memory care lane of The Kensington. We chose it because of the individualized level of care and the attention that he receives. Everything is immaculate. The kitchen is really high end; you sit around and they all cook in front of you. There is just so much friendly and relaxed staff. They are not stressed out. They have at least one staff member to every three to four patients. The rooms are very clean. There are only two people to a room and the rooms are huge. Whenever we visit him, he looks healthy and his clothes are pressed. The facility's out of pocket is causing us almost $10,000 a month, so with the $10,000 they better make him shine.

Azula60

We moved my mother into The Kensington shortly after it opened in late 2011. She had lived in an assisted living facility in another state that over time was run and managed by three different companies, and had even moved in with our family for a time. The beauty, warmth and care and activities The Kensington offered drew us to try another situation for her, one that has worked out beautifully. The enhanced license The Kensington holds in New York allows them to provide my mother, who has great physical limitations due to advanced Multiple Sclerosis, the kind of specialized care her condition requires, and they provide that care with skill and grace. Just recently, unsolicited, my mother told me that she is receiving the best care at The Kensington that she has ever received any place else. As her daughter, I can say that The Kensington's greatest asset is its staff, from the chef and servers in the dining room, to the nurses, care managers, office staff, and executive leadership. The warmth and caring shown by the staff to my mother (and to our family in general) is touching. Their professionalism and kindness is a direct reflection of the skill and leadership of The Kensington's Executive Director and the team with which she has surrounded herself. Her door is always open and she is always eager to assist with any question, challenge, or request. This gives our family a great sense of peace as we know that should a problem ever arise, we know it will be dealt with promptly and successfully. Moving a loved one, especially a parent, into an assisted living facility is a difficult thing to do, but when that facility offers every amenity one could think of, a kind and caring staff, and a feeling of hominess for the resident and welcoming for the family, you as the daughter or son will sleep well at night. I rest easy knowing my mother is being monitored and receiving top-notch care in every way, that her needs are more than met, that she is having fun, that the staff cares about her and communicates that to her family, and that the Executive Director has created an atmosphere anyone would feel safe and happy moving their loved one into.

Val Price

My mother has resided at The Kensington Assisted Living in White Plains, since the Fall of 2011, soon after its opening. The experience has been a truly positive one. Her overall well being has vastly improved, which I am truly grateful for. With the multiple medical issues she has, a more common course likely would have shown a less fortunate decline in her health status. The assistance, and close medical care and insight provided have actually brought an enhanced state of both spiritual and medical health. I am so pleased that when friends and family visit, or speak with my mother they share that she looks great, is happy and is so pleased with her care at The Kensington. The founders of the facility have developed a concept into a reality, providing a warm and comfortable environment, matched with care and activities, to provide a feeling of home, but security of required care needs being met. They also, visit frequently, and have a visible rapport with their management team, staff, and residents as well. If concerns do arise I believe if brought to the proper channels, resolve would soon be reached. The administrators are considerate of the population they serve, and always willing to accommodate circumstances that arise in a timely and resourceful manner. The nurses, and care givers are attentive and always kind. They go out of their way to be assuring, and provide excellent care to all residents. The food and menu choice is excellent, and is of high quality and prepared home-style, much more so than any facility I have ever had a family member in or visited. The dining staff makes every effort to please and kindly serve the residents, as well as welcomed guests. The activities staff also shows great interest in the needs of the residents, and about keeping their calendar busy. They are great at orientation to current events, and honoring dates of history and of celebration, and for encouraging participation. The building and grounds are kept immaculate, and in truth The Kensington Assisted Living demonstrates a high standard that is to be recognized. The dedication to care and consideration of the dynamics that surround the aging process, and its vast changes, that affect us all are truly shared and felt throughout The Kensington Assisted Living community, or perhaps better stated, "Kensington Family". I would not hesitate to recommend this fine facility for care of a loved one.