Townhouse Center For Rehabilitation & Nrsg

jimmypretzels

I am a patient at Townhouse. Happy/unhappy to be leaving this Thursday. I was on a vent and trach in their respiratory unit. My stay was more than satisfactory due to the staff and their willingness to do what they could to get me better. From the Janitor to the doctors, everybody was more than accommodating to my needs. The trick is the staff is as good as you want them to be. They know what has to be done, you need to follow their lead. I would definitely recommend this facility to everyone.

rfiechter

I cant say enough good things about the care that my late wife received at the Townhouse. I cared for her at home for several years but when it became too much i searched for the best place I could find on Long island. The townhouse staff, the aides, the social workers, rehab team, nurses and doctor became more than staff, they became friends to both of us. I was there daily and we became family. Eventually my wife Eileen passed and even afterward I was moved that so many of the staff came to the wake and funeral. Incidentally during the time she was there, a good friend to her and so many others Monsignor Thomas H of LI's God Squad fame, was there as well. I am grateful for all that the team at the Townhouse did for us.,

Visitor023806

My mother has been in Townhouse for two months now, and it was good. My mother has been here for rehab, and they have the best rehab facility I have been to. The rooms were nice and big, no complaint about it, but the food was horrible. And some of the nurses could have a bit of a temper, and the aides were very nasty. They were very rude to my mother. They didn’t have too much of entertainment. But the physical therapy department is very good. she is learning to walk on her own, and she is doing good because of the physical therapy department; she is now using her wheelchair and able to transfer. Hopefully, she will be out in a month.

MeganC

This is a horrible place. My grandmother was there for less than 24 hours. There was no way I was going to let her stay. She was sent there from Winthrop University Hospital. The staff here never read he discharge file from the hospital. They removed bandages that were not supposed to be removed. They tried to put her in the shower when in the instructions it said no showering. She had to wait over 20 minutes for a nurse to come in to assist her to use the bathroom. No one came. She wound up having to call home, so I could call the nurses station to get someone to help. Still no one came. The place is dirty and dusty. They will tell you they are understaffed. Very few people are nice let alone helpful. If you care about your loved ones, do not sent them here. I repeat, DO NOT SEND YOUR LOVED ONE HERE.

Hay Aghchig

They don't care about your family member. If I knew what I know now, I wouldn't have handed my father's life in their dirty hands. My father was much much better when he was home and in our care. They medicaid all their patients, so they can't talk and say anything about what goes in that building, and how they treat them. Now I have to live with this bad guilt for sending my dear father, who all he did was working hard, and taking care of all of us. No matter what keep your family member at home with you, and under your care. You will feel great at the end.

Dede Orr

Our 91 year mother had two strokes, a series of UTI infections, and was showing early signs of dementia. She needed to gain strength before going home, and have her medications stabilized. The PT and OT departments were warm, caring, friendly and hands on at all times with mom. TEC has an incredible caring and loving staff. Dr. Fermo and her staff on 3 South were exceptionally patient with our mom during the most difficult times. They care about the patient and your entire family which is unique. Dan Schaffer, the facility administrator, checks in on his patients and families on a regular basis. We were extremely impressed with the activities for all patients. Mom likes to stay busy and TEC provided many things to keep her active. The News review, Bingo, religious services, educational movies were some of her favorites. We went to China for Chinese New Year! They even served Chinese food! That was her favorite. The facility is spotless! The location is conveniently located near the Meadowbrook Parkway. The staff really cares about their patients. Take the time to meet them, you won't be disappointed.

KeepFighting!

My wife is battling to recover from 5-brain surgeries --- and a medically induced coma as the result of an infection incurred in a hospital . Transferred to Townhouse, she has shown incremental --- but remarkable improvement. The staff at Townhouse --- in its entirety --- is committed to having her emerge and recover. Nobody can tell how this nightmare will end --- but the work of the entire Townhouse team of caregivers --- Respiratory Therapists; RNs, LPNs, CNAs; OT/PT therapists; --- the members of the engineering and maintenance staff -- even security staff --- provide expert care and personalized contact that cannot be described. They are all professionals. But they give new meaning to the word CARE-givers.

JoyceMH

Everyone at TownHouse from the transporters to the physical and occupational therapists work together to help my rehabilitation. Their enthusiasm and dedication to me was truly amazing. These people make TownHouse a great place for getting better.

Anonymous lady10

My sister and I toured Townhouse Extended Care and loved it, but they have a very long waiting list. The staff was very friendly and outgoing. We happen to know a friend who’s been there and was happy.

Caring109897250

The rehabilitation staff was good. I did have some current concerns regarding the nursing staff. I think they could be a little quicker in assessing changes in her condition. The facility is very clean. I had no problems with that. It was a very nice looking facility as well. The rooms were clean, and the bathrooms were clean, so that was a plus. I think they can improve on their nursing communication with family members.

mindhunter

Sorry to say that I learned the hard way that this place does not care about their patients. From the person that runs the facility down to the caregivers. Left my mother in her soiled depends for over 2 hours and only changed her because I was yelling at them. They did not respond to the calls for help almost everyday. Good luck if you put someone there.

Caring71908850

My friend was in Townhouse for a couple of weeks for rehab. He has a private room, it was very nice and they kept him close to the nurses' station. The daytime care was okay but the night time care looked like they could use more help. The food was okay but he did complain about the food. Some of the aides need a little more training.

Zaidy

I was very impressed with the level of care and concern that was shown to my family member. The facility is clean and the staff is very friendly and warm.

Kim6

My mom was staying here for 2 months now. So far everything was good. The place was clean and well kept. They have a nice atmosphere and a gardened patios. They have 2 dining areas and they served good food. The people were nice and staff were professional and caring. Everyone was taken care of. I'm glad that we chose this facility!

David_Shin

This place - everything from the environment to the guard to the nurses - was excellent. My grandmother lived in this nursing home for the last 5 years of her life, until she passed away last Thanksgiving. We would visit her every weekend, and she would always tell us how kind the nurses and other patients were.It was a very low-stress, carefree environment with nothing to worry about, because lots of people were available to help. Here's some specific details:STAFF: Professional and kind. Whenever we needed something, they would get it, and actually more often were proactive about washing, cleaning for patients.AMENITIES: Good. This place didn't focus on amenities, but the few it had were kept clean.FACILITIES: Very clean. All the bathrooms and any rooms we visited were always clean and nice smelling. I was almost surprised how consistently clean they were.I am glad my grandmother was there, and that she was under their care until she passed away.

allonsy

As far as nursing homes go, Town House is livable, even pleasant. The atrium, where most of the visiting is done, is a lovely room with a lot of sunlight and a lot of open space. The mobile and sentient patients spend a lot of time here, as do their families and visiting friends. The rest of the facility is basically a hospital, which is to be expected, but still a bit depressing. The staff is extremely pleasant, and do their best to remember family members and friends of patients by name. They treat the patients with respect, and their patience is legendary. When my grandfather was living in Town House, the entire staff, as well as many of the other residents and their families, were very helpful in trying to get him up and about, even when he wasn't necessarily sure what was going on, or where he was.