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The Plaza at Clover Lake
838 Fair Street, Carmel, NY 10512
Featured Review
4
|
July 5, 2022
My mom moved into The Plaza at Clover Lake. The staff has been very nice. They are all very attentive and give pretty good personal care. They seem to be taking good care of my mom, so that's good. Their serving staff and the food have all been excellent. They have a variety of foods, and the residents can choose. The facility is very good. They do bingo and Wii sports on the TV. They even have trips and stuff, so the activities seem pretty good as well. My mom's room has a refrigerator, but she shares it with a roommate. They have televisions. They do not have a pool. They have courtyard space in the back, a big patio, benches, chairs, tables, and a garden that they can go into as well.
Community Comparison
Currently Viewing
Bedroom Type
studio
Starting Price
Pricing not available
Care Types
Continuing Care Communities, Independent Living, Assisted Living
Bedroom Type
one bedroom apartment, two bedroom apartment
Starting Price
$5,650/mo
Care Types
Continuing Care Communities, Assisted Living, Independent Living, Memory Care
Bedroom Type
one bedroom apartment, two bedroom apartment
Starting Price
$3,704/mo
Care Types
Continuing Care Communities, Memory Care, Nursing Homes, Independent Living
What you can do with Caring
About The Plaza at Clover Lake in Carmel, New York
The Plaza at Clover Lake is an assisted living community located in the picturesque town of Carmel, New York. Carmel is known for its beautiful sights, which include Fahnestock State Park and the Catfish Loop Trail. Residents can enjoy exploring the surrounding nature during social outings.
As an assisted living facility, The Plaza at Clover Lake offers health services geared toward increasing residents' quality of life. The dedicated staff is available 24/7 and helps with tasks such as nutritional support, medication management and incontinence care. Laboratory and rehabilitation services are also accessible on-site. When they have down-time, residents enjoy spacious studio apartments that come with laundry and housekeeping services.
The amenities offered at The Plaza at Clover Lake are aimed toward keeping residents busy and entertained. With the high range of activities, including shuffleboard courts, arts and crafts and music events, residents never have a shortage of things to do. During free time residents can relax in the lounge, watch movies together in the television room and enjoy nutritious meals in the dining room.
To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory
Services and Amenities of The Plaza at Clover Lake in Carmel, New York
Diet & Nutrition
- Special Diets/Dietary Accommodations
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Fitness Opportunities
Health Services
- Memory Care
- Medication Reminders
Languages
- English spoken
Specialized Staff
- Nurse on Staff (Part time)
Dining
- Communal Dining
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Transportation & Shopping
- General Transportation Services
Financing & Payment Options
- Medicaid Accepted
Guests
- Guest Parking
Inside Amenities
- Computer Room
- Cable/Satellite TV in Common Area
Personal Care
- Bathing Assistance
- Dressing Assistance
Kitchen Types
- Kitchenette
Additional Amenity Information
- Features: lounge, fireplace, piano, postal area with private mailboxes, outdoor shuffleboard courts, arts and crafts center, library, laundry facilities, billiard table
- Range Of Services: case management, incontinence care, primary care, laboratory and rehabilitation therapy services, certified home health aides assistance
- Payment Options: medicaid
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Reviews of The Plaza at Clover Lake in Carmel, New York
3.3
(12 reviews)
Facility
3.8
Staff
3.7
Food
3.3
Activities
4.0
Value
3.0
UpsetGrandchild
2
|
October 25, 2024
I was told that if I wanted to take my grandfather on a special trip, he would have a $100+ penalty for any night he was gone for longer than 2 days - that is akin to keeping low-income elderly individuals prisoner.
SImone
5
|
January 8, 2024
The one that we're choosing for my father is The Plaza at Clover Lake. The floor plan of the entire facility is conducive to social socializing for the elderly people living there. It's assisted living but they try to let the people be as independent as they can be. The room we looked at was a studio. No microwave, refrigerator, or coffeemaker. They have a little coffee nook if you want coffee that is open from 8 a.m. to 10 p.m. or something like that, and it's on a different floor. It's almost set up for memory care sort of because they don't have microwaves or coffeemakers in the rooms. However, they provide food and cleaning. And based on what services you need, then the price would go up. The staff who toured me around was very personable. She had connections to a local farm in the area, and that local farm does an outreach program to this facility where they bring animals to the elderly so the animals can interact with the elderly population. This girl started in the kitchen, then she worked in reception, and now she's doing sales, and I have a feeling that she does other things for them, too.
Provider Response
Leslie
5
|
August 31, 2023
We looked at The Plaza at Clover Lake. Everybody was very nice. However, they only have studios, and I'm going in with my husband, so it was absolutely out of the question. We got a very good vibe from them. They were very nice except for the fact that they don't have anything larger than a studio. They had all the amenities; they just didn't have rooms. They do arts and crafts, they have movies, and they have yoga. We were very impressed. That was the place we were hoping for because it's five minutes from where my son and my granddaughter live, but we couldn't live in one room.
Provider Response
ReviewerFC110122A
4
|
November 11, 2022
The Plaza at Clover Lake is a large facility. The other two we visited had about a capacity of 100. This one had a capacity of 175, and it was newer. It was only built in the year 2000. The rooms were larger and nice, but it was out of the way for us. It was quite remote. You really couldn't go out and have lunch easily or anything, but the facility itself was very nice. It was on three levels and they had elevators. They had a little bit more structured requirements for mobility. My husband is in a wheelchair generally, and I think they wanted him to be able to walk with a walker. He can walk with a walker, but he has a fear of falling at that point. He doesn't have good balance, so I think he's better off in the wheelchair. They were a little more stringent on that. They had a refrigerator in the room and little cabinets above it. It had a counter where they had the refrigerator underneath it, and the microwave could go on top and so forth, and there was a sink there. It was a little more modern. The bathrooms were also a little more modern. The person that took me around was very good. They would provide the furniture, so that was a plus. The thing I didn't care for was it was a little larger, and it seemed a little less personal. My husband said it feels like a hotel. It's fancier, and there's a big living area when you came in. It was modern and very nice. I won't say anything negative about it, but it was a little more impersonal. They accept community Medicaid, but not full Medicaid. They had a very nice outdoor area at the back. It was a big, open, sunny area, and you could overlook a pond or something that was further out because it was quite a large area. The place was on 50 acres. It was a little remote. It was removed from everything else, but it was very pretty and picturesque looking out to nature. It was new, modern, and very up-to-date. I had walked in unannounced. I had spoken to them earlier and made an appointment with them. Then, I had to cancel the appointment because I had another obligation. I came by later on another day and I just walked in, and while the person I would have normally spoken to was busy and doing an intake on somebody new who was moving in, they did provide somebody to show me around and gave me a tour. The woman who I saw, later on, gave me another tour, so they were very accommodating in that respect.
Provider Response
JMP1979
1
|
November 7, 2022
I visited this facility for my parents and tried the admissions process which was a complete disaster. I really wanted them to go there. It is so hard to find assisted living facilities where you can keep your parents close. I was led to believe this would be the place for them and spent a lot of time giving the plaza all the information they needed. We were then held there for five hours being interrogated by the nursing evaluator and then rejected. When asked why I was then completely ignored. The whole experience was a nightmare for my family.
Provider Response
Glenn
4
|
July 5, 2022
My mom moved into The Plaza at Clover Lake. The staff has been very nice. They are all very attentive and give pretty good personal care. They seem to be taking good care of my mom, so that's good. Their serving staff and the food have all been excellent. They have a variety of foods, and the residents can choose. The facility is very good. They do bingo and Wii sports on the TV. They even have trips and stuff, so the activities seem pretty good as well. My mom's room has a refrigerator, but she shares it with a roommate. They have televisions. They do not have a pool. They have courtyard space in the back, a big patio, benches, chairs, tables, and a garden that they can go into as well.
Concerned Daughter507755
2
|
November 14, 2016
The Plaza at Clover Lake is beautiful and really nice. They come across as assisted living, but it's really not -- just very minimal. It's a great place if you're for the most part independent. My father needs more care than they're willing to give, so it won't work for him, unfortunately. It's a beautiful facility, but it just did not portray its truth in what it will cover. It's a wonderful place, but it's almost like independent living. The rooms were nice; it's a beautiful place, and we fell in love with it. They have individual rooms and those with a roommate. They're nice-sized and clean.
Susan111084050
3
|
October 28, 2015
My experience so far with The Plaza at Clover Lake has not been good. As far as looking visually, the place is beautiful. The location is fabulous. It's very big and large indeed. If my father-in-law doesn't like the facility where he will be residing soon we will try again here. The staff who assisted me was not accommodating. They were saying they will try to accommodate me but I didn't feel that they were accommodating enough. It lead me to feel that everything was going to be a problem if he goes here. In fact, it's my sister-in-law who was doing most of the speaking with them and when I went and asked them questions I was told that they only speak to one person in a family and I was asking questions that she already asked but she was not there and I need to know. It was just not nice for me. They did not let me see the dining room because I did not have an appointment. I think they have quite a few social activities with big list of things.
Caring106655550
1
|
May 16, 2015
I was very confused on the main appointment with the tour. Initially, the person who worked at the facility and took us on the tour was concerned about my mother's Dementia and what age she was at and so on. After a while, I said to them that I don't think this would be a facility that could meet my mother's needs. After that, they kept trying to assure me that they could, but because of their initial concerns, I had to say no. It just wouldn't work. Without even meeting her or evaluating her, I guess they were trying to say upfront that she would have to be able to tend for herself. Even in terms of getting the medication, it wasn't given to them in their room, and the residents would have to line up in a certain place. It seems they had more like a senior citizen's hotel than an assisted living. I would not recommend it at all, and the reason being is it could be a place that may not be able to run the gamut of meeting every need. But the thing that bothered me is that initially they seem almost overly concerned that my mom could not do certain things by herself. Then they did an about face and called me back. They acted like I misunderstood them which I'm sure I didn't. They tried to come back and re-convince me that they would be a facility that could handle my mom's needs after they literally were almost talking us out of it. I think is a dangerous thing. Had I believed that they could handle her needs, I'm sure that I would have to move her out. If they had stated even initially and stuck to it that they are not equipped to handle Dementia patients, then I would have respected that, but the fact that they did an about face to get somebody's business upsets me.
Rosemarie7
5
|
November 3, 2014
I found The Plaza at Clover Lake. My parents aren't in there yet, but the place was beautiful. It was clean. The staff was absolutely wonderful. They were friendly and warm. The place was very nice, bright, and airy. They have a beautiful patio, and it overlooks Clover Lake. The lake goes all around the facility. When we were there, the foliage was just absolutely gorgeous this time of year. They have a gym, an activity room, a nice big library which has two computers and a printer, and a theater room. They have a beautiful dining room and a beautiful main living room with a fireplace and a pool table.
Caring77799050
4
|
July 2, 2014
I recently visited Plaza at Clover Lake. The staff that I met looked pretty good. The highlight of this facility was there were a lot of nice wooden areas with a lot of trees. The facility looked pretty inviting.
Carolyn41
4
|
March 28, 2014
The Plaza at Clover Lake was very nice. It was well kept, bright, cheery, and had a lot of stuff going on. All was good. They had bingo, pet therapy, and different things every night. The woman who showed me around was very nice, very informative, and answered all my questions.
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