Princeton Care Center - CLOSED

pjnap

My mother was a recent admission to the short term rehab facility and I was appalled at the substandard level of care she received. 1. We waited 1.5-2 hours before she was seen by a nurse upon her arrival, and the nurse who performed her “assessment” and skin check had little bedside manner and did not take the time to explain what she was doing. 2. My mother was a fall risk and I was told there are no bed rails as they are considered “restraint” only to find out later that there are rails that can be used if signed off upon. 3. The facility was dirty and the environment dismal, dark and depressing. 4. For the time periods I was there, I saw little effort to speak to or engage with the residents. Some staff were on cell phones when they could have been communicating with the residents/patients. 5. While out on the patio, I could smell marijuana being smoked on the "campus", and while legal, not appropriate at a care facility. 6. Once in the middle of the night, my mother either fell, or slid herself to the floor only to be found by her roommate who had to call for help. She was not injured, but no call was ever made to me or my brother to alert us to the situation. I do know of people who had good things to say about this facility, but my experience for my mother was less than optimal. I would not suggest this place to anyone.....ever.

alanp

I have nothing but praise for Princeton Care Center. The staff were very caring, professional and cheerful. The rehab therapists was fantastic, encouraging me while at the same time being aware of my limits. Nurses came in to check up on me in between the times they needed to come in to give meds. I really attribute those meds and PCC for saving my life. I can only imagine what the end result may have been if I had gone home after my hospital stay So, 5 plus stars from me.

GEORDIEMARIE

My mother recently stayed at Princeton Care Center Center for IV medication and rehab services, for a total of almost a month 1/2. It is the best rehab facility we've experienced. When I visited my mother there was always so much activity all around with patients in therapy department and/or family visiting them. This would put my mind at ease and was great to experience. The Director of Nursing has an open door policy-which was great!! Overall the staff at Princeton Care Center were welcoming, helpful, and attentive. There were a select few CNAs who were not as cheerful at times, but they were still respectful of my mother’s needs. All the nurses my mother had were awesome and few went beyond their call of duty. As for the rehab, the therapists were excellent!! The rooms in the facility seemed to be all semi-private & my mom’s roommate was very nice. Overall my experience was positive one and I would recommend PCC to anyone who asked.

anonymously written

My mother developed a horrendous wound under their care.

albertg

I had a family member sent to the sub acute portion of the facility for rehab care. The facility is awful, understaffed with with 2 nurses and 4 nurses aides to a 42 patient ration. I honestly felt sorry for the nurses because they are over worked with no help. The nurses are very nice and pleasant and the aides did as much as possible. The food was horrible not even fit for a animal. My uncle had to use his call bell and it would stay on for hours until he could get help to the bathroom. Although the staff was very nice and careful it was very obvious that they are being over worked and none of the supervisors seem to care. Thank god physical therapy got my uncle out of that God awful place in a reasonable amount of time. I really feel sorry for the patients and the workers. The place is very depressing and the state has been called several times to this facility. I would not recommend anyone to be sent to that facility. The best part about the facility was the physical therapy and the kind nurses that work so hard they never even took breaks just to tend to the patients. The directors really need to get that place into shape because there is potential if they would have enough nurses and nurses aides. Horrible place to be. The kitchen can't even get the patients diets correct. It seem like they will hire anybody to supervise because they are so desperate. One of the nurses aides complained about how overworked she was the whole time she was in my uncles room to give him care. My uncle was so miserable at that facility.

Frederi

I had a relative here for sub-acute care. Although the rehab was good and the physical therapists were very nice and helpful (definitely the best part of this facility), overall, his experience was quite bad. Fortunately, some of the head nurses were very responsible, pleasant, and helpful (if overworked), but they were handicapped by the woeful understaffing. It was not uncommon for a couple of staffers to call out, leading to nurses having to do all the aide work as well, leading to worse or delayed nursing care. Some of the nurses were really careless -- one caused an infection by her carelessness and was generally nasty as well. The nurse's aide assigned to my relative was neglectful, and I would have been really worried had my relative been in worse shape. The doctor seeing my relative was also dismissive and, in my opinion, careless. The food was awful, too, and dangerous for people who need special diets, like a diabetic or heart-healthy diet. I agree with the other commentator that this was an extremely depressing place -- there was no effort made to make things look nice or even to put sufficient lighting in the rooms. Thank God the physical therapists got my relative well enough to get out of there.