The Elms of Cranbury

James

ZERO STAR .. DON’T SEND YOUR LOVED ONES TO THIS PLACE ..CARELESS NURSE CAUSED MASSIVE INJURY .. DON’T GO THERE .. NON QUALIFIED STAFF . THEY DON’T REVIEW THE DOCTOR NOTES . THEY KNOW NOTHING

Kal

Your loved one will need a strong advocate if you're planning on placing your family member at The Elms of Cranbury. My sister and I take turns assisting with my mother's care, so at least my mother has a visitor every day for a couple of hours. Sunday, (1/7/24) It wasn't my day to assist with mom, but I was in the area and I wanted to see her. Mom is 88 years old, she cannot walk. She also has dementia, so she needs assistance with everything. I arrived at the Elms at about 2:45pm and her lunch tray was sitting in her room untouched. Her aide sat the lunch tray where it was unreachable and never returned to the room to assist my mother with eating. That day my mother did not eat lunch and was not offered water or anything to drink. My mother was left to sit in her urine that afternoon. It's not the first time my mother was not feed a meal. I would like to be able to TRUST that my mother will be fed if I don't show up, but it so hard.

Kal

Food is a big problem at the Elms of Cranbury. Meals continue to be served late every day. Due to the tardiness, the residents are left hungry. The residents go out into the hallways at mealtime asking where is the food. I suggested months ago to the company to offer snacks in between meals to the residents, but that has not happened yet. On the other hand, the food is terrible tasting. I guess the owner's take on the food situation is if the residents are hungry enough they will eat anything.

Mrs. Kal

TRUST is a critical part of all interactions that we have as humans. Families invest significant time into selecting the facility that they feel can provide the best care for their loved one. TRUST is placed in the nursing home administration and staff. We want to TRUST that if we're running late our loved one will be feed dinner. We want to TRUST if we miss a day from visiting our loved one they will be feed dinner. We want to TRUST that our loved one is being served dinner in a timely manner. We want to TRUST that when you serve the food it's not cold. We want to TRUST that you really CARE about our families. Keep in mind, TRUST like love is an ACTION, one that we choose to take.

Kaa7p

My parent died and before they were even buried, staff tossed all belongings (including half eaten snacks) into trash bags and left them at the doorway. We would have gladly packed the belongings if asked. We felt our parent’s life held no value to the facility.

Dorit

My husband is at The Elms of Cranbury. The place is clean. Some of the people are very pleasant, but they have a turnover in the lower echelon, which is ridiculous. You're just about to get used to one person, and then you got already the next one, and that is the sad part. Otherwise, it wouldn't be a bad place. He was supposed to get therapy, one day it was at 1:00, one day it was at 10:00, and the next day it was at no time. The therapists were very nice and very good, but there was no scheduling. There was no management and that's just been the problem there. Otherwise, a lot of people try very hard. I'm not saying it's a horrible place. The food is typical, like every other hospital food and stuff, and it's very bland. It smells better than what it tastes. There's a therapy room and nice working facilities, but they can never tell you which day or what time they're going to pick my husband up to help him with the therapy. He was doing pretty good for a while. He gets so disgusted that he says, "I don't want anymore." I never know what time they're going to do what. Even the young people who were working with him were very sweet and very nice. It's very irregular, but hopefully, it's getting better. They're talking about hiring better people. Everybody has been very nice. I'm paying and he's not on Medicaid or anything else and the bills are pretty high.