Manor Care Health Services

123454321

This has got to be the worst facility in Reno! Do NOT! I mean do NOT take your loved ones here! Manor Care is extremely under staffed, and the staff that they do have do not care about the job they have. My grandmother had bed sores, on top of a bladder infection, over medicated and delusional. My family and I fought with them multiple times to take her to the hospital and the staff insisted she was fine. She was not and we were in and out of the hospital for a month. It is also in possible to g...

barbieleighhartman

When we brought my mom to m/c Reno the first day they were checking on her for the first few hours but after the first day they treated my mom like a object or they just forgot about her all togather. For instance she was sitting in her wheelchair she started to slip so she called her cha for 20 min when she finally got help she told her cha she was slipping her nurse and the cna just let her slip in the floor which then they left her on the floor for 1/2 hr I mean come on. Then she was on mecha...

Sweetboo

My mother was sent here after being in the hospital with pneumonia. She needed a little rehab to get back in her feet. The care she recieved was very poor. She had to be in antibiotic for a few more days, the machines in this facility were from the 1970's. The CNa's and some of the nurses were very rude, most of the time didn't have answers to questions I had they had to go find someone who knew. From the time the call nurse button was pushed, it would take them 20-30 minutes to come in. Very po...

JayBet98

I will preface this review by stating that there are some nurses and CNA's there that are caring, but overall, we were continually disappointed, frustrated and angered by the lack of care and communication at Manor Care. My father was placed here for 3 months of skilled nursing after suffering a severe stroke. The main reason Manor Care was chosen by my father was because there was a private room available at no extra cost. The entire time he was there, we had to ask for him to have hot water...

Sando

Do not send your loved one there if the person needs wound care (they have NO expertise) or is an invalid. The CNA's are by and large either uncaring or ignorant of how to take care of a completely dependent person. The nurses are not much better. For instance, I asked for suction to clear my mother's throat because she coughed for a solid hour and was unable to bring the mucus into her mouth to spit it out. Mom was red-faced and laboring to breathe. I went into the hallway to find a nurse and a...

Chris49

We did find Manor Care Health Services, and it’s working out very well. It’s very nice and very open. It’s very well laid out, and it’s very clean. It’s carpeted, and it has nice paintings and pictures. My friend had been in assisted living. He took a really bad fall, broke a hip, and he went into the other place until he was able to move around again. The facility that he was in was also part of Manor Care. It was more of an in-depth place that he could be, whereas now he’s back in his own apa...

Caring95717950

I was very unimpressed with Manor Care and it was an unpleasant 3 week experience. It wasn’t setup for me and a lot of it seemed to be for the convenience of the staff and not the patients. I am Jewish and I don’t eat pork and when I said I don’t want pork steak for dinner they brought me a ham and cheese sandwich. In theory, they have activities and their idea and my idea of what I wanted to do were very different.

Laurel4

I like that Manor Care Health Services was really clean when I came there to visit a friend. I guess that was the biggest thing that struck me right away. She is in a private room, and it is clean. My friend really didn’t like the food that well, but part of that was because she was restricted to mostly liquid diet. Their rehab staff is very good. At the time we were there, they were short-staffed in their discharge planning department.

Leaf8

Manor Care Health Services is an excellent facility. It's very clean, very nice and the residents are very well taken care of. The people there are very helpful and trained.

Lorelai

The facility had nurses that seemed grumpy and didn't want to be there, and often provided care at a snail's pace. A lot of them viewed the patients as cattle and this seemed to be the case because the patient to nurse ratio was not very good. Their social care, however, was very helpful such as the case workers since they provided information and options and did their jobs well. They included hospice/palliative care in their facility, which was nice. The facility is pretty nice with all the com...

green1

My grandmother was in the alzheimer unit in the Sinking Spring Manor Care from 2005-2006. I always thought the staff were very friendly and caring, my grandmother, always told me otherwise. It was little things at first, when she told me they were taking her things or that they were abusive to her. I honestly believed she was imagining these things. Shortly after these reports she made to me, my grandmother apparently slipped in the bathroom and broke her hip? Strange considering she was alw...