Desert Springs Senior Living

Charles

Desert Springs Senior Living was the worst one I've been to. I would not consider that place at all, it's too old and the rooms are old. Generally, it's in a good area, but not what I'm looking for. I drive my own car and they don't have any undercover parking, which is one thing I am looking for. I won't park out in the sun, that just ruins the car especially here in the hot desert. All the bathroom fixtures look dated, they look like they're from the '60s and '70s, and the shower comes up to my nose. They said they would raise it, but I said that's not gonna work. Aside from independent living, they also have assisted living in a different area.

Reviewer#as0815

I went to visit Desert Springs Senior Living, and it was OK. There was a long wait for me to tour because the manager was like an hour late. It was a little shabby, but it seemed like they had good programs for the elderly. The accommodations were also a little shabby but it was okay. One of the amenities I saw in the room was a refrigerator.

Joan

We went to Desert Springs Senior Living. It was the least favorite as far as the tour. It's the furthest away, so that definitely just kind of knocked it off the list. It seemed like it was a limited tour. They have space available, like if a family goes out of town; there's a place to stay. They have quite a few vacancies. The guy was nice, but I didn't feel like I got much of a tour. He showed us one room. It didn't have as nice an appeal coming in, but mostly it had to do with just the location. It just wasn't as close to our home. The guy who toured us was nice. There was nothing I disliked about him. It was our first tour, so we didn't know all the questions to ask. In hindsight, he could have probably shown us more of what we needed to look for or look at.

Chaptom

I have been a resident here since Sept. 1, 2021. When I first moved in I was promised a quality level of care. That care has proven to be inconsistent and is now going downhill.We are currently back on Covid dining protocol in that food is inconsistently delivered to our rooms. There was no notice if this change except a notice posted on the dining hall doors stating " the dining hall is closed until further notice" No explanation, no instructions for food service. Trash is supposed to be picked up every morning but sometimes it is missed for several days. There are many other problems especially such as low staff to resident ratios. Such as only one caregiver for the whole building on many shifts during the week. Yes, I and many others are looking for another place to live.

Rebecca

I'm in Desert Springs Senior Living independent right now. I don't have any problems. I have a little dog and I walk my dog three times a day. The food is a little too salty for me because I have high blood pressure. There are a lot of older people here. It's not all independent living. It's becoming more like an old folk home. They have a girl that gives exercises, bingo, poker, a library, and a beautician on duty. Right now, things could be better. The outside could be kept up better. The staff is good. Most of the people that can get around are satisfied with the activities. I get housekeeping and food and I like my apartment. I'm on the third floor and I have a balcony, so I'm satisfied with it.

Joan

We went to Desert Springs Senior Living, and we toured the whole place. It didn't appeal to me. The price was right, but it didn't appeal to me because it was older. I thought the apartments were not what I was looking for. There wasn't enough light. The staff was very, very pleasant, and very nice. They were redecorating, putting new floors down, painting, and everything. It looked like they were going to fix up the hallways, take out the carpet, and put in wood floors or something. They offered some activities very similar to the other community we saw. They take you to the doctor if they needed to and different things like that. The staff who took us around was very, very informative. If somebody wanted that type of place, it was fine. There was nothing wrong with it. It just wasn't what I would like.

Dale Harold

Move my 87 year old Mother for Assisted Living. She was concerned at first but fell in Love as all her needs were met. Every opportunity to help was constantly met by Management as they were made aware. The Staff has exceeded my expectations and continue to do so daily.

Jim

We visited Desert Springs Senior Living and the staff was very good. They talked about the available amenities, such as taking care of the medications, three meals a day, taking care of the laundry, some type of entertainment that comes every Friday, and a beauty parlor on site. They also take the residents to doctor's appointments, and occasionally they'll go out shopping. Everything looked very clean. They were in the process of doing some remodeling on one of the floors and they said they were going to be doing some painting and new flooring.

Angela

I toured Desert Springs Senior Living, and this one I did not like. The gentleman that helped me was really, really sweet, but I think it's definitely a lot more for people who are on the lower income side. It is kind of rundown, and they're trying to remodel it. When I first drove up, there was a gentleman in a wheelchair who was wandering in the parking lot, and I asked him if he needed help to go up. I was going to bring him back up, and you could tell he had some memory issues, and he started to scream, and I didn't want to touch the wheelchair. So, I just went in and I told the people at the front desk that there was a gentleman outside. I think he got outside, and they went and got him and brought him in. But it bothered me to think that that gentleman could have gotten out like that. The staff members are amazing, but overall, there would be no way I would do it. It wasn't very clean either, because it was just rundown.

Provider Response

Dottie

My sister was a resident of Desert Springs Senior Living in Las Vegas. That was the second place I went; I toured it, and I signed up right away. I like those people; they were very good. I found it wonderful; it was like the heavens opened, and they helped me. They helped me get her moved out of the rehab place and get her set up in there. All the people, from John at the front desk, to the nurses, to the aides, the maintenance, and the people who brought the food, everybody was wonderful. I ate part of a sandwich, it was good It could use some salt and pepper for me, but there you go. They kept everything clean. They were all helpful. Everything was fine. Other places were more expensive; I don't think I could have done any better than what I got over there.

Sean

My father is living at Desert Springs Senior Living now. It's a fairly big building, so they have a lot of rooms and apartments. It's very welcoming, it's not very fancy, but also has a very good feel to it. The staff is very warm, caring, friendly, and loves to talk with you and talk about what's happening with my dad. They're really good people, everyone that I've met. They have a lot of activities there and a lot of things to do. They have multiple rooms that are for lounging, watching movies, TV, or reading. They have a lot of bookcases with lots of books, they have at least two or three sort of gaming rooms, in a way, where they have a pool table, they have a board games, card tables, and stuff for playing cards, and a very large dining room. There are other rooms for sitting, and dining, relaxing, and many rooms for socializing. The dining is fairly open in the sense that they have essentially almost cafeteria-style food. You can pick out different things that you want to eat, and request things to be made, like hamburgers on the grill, so there's a variety of foods, and not like they have a set menu. Every meal they have multiple options, not just one thing they can eat, that's something else that I like a lot about it. The appearance of the facility is not perfect, but I kind of like that aspect of it, that it's not super fancy. They are also one of the least expensive places that I looked at.

D.B.

My brother is in Desert Springs Senior Living. It's a nice, little, almost studio-like apartment that he's got in, and so it's not a clinical environment. The people are really friendly. I like the home-like environment. The response time of the staff could be a bit better, but It seems like they're all understaffed. The food's OK. It's average. They have different activities, but my brother's pretty much non-ambulatory, he needs help doing everything, he needs some more help to get involved in some more activities.

Cameron

I moved to the Desert Springs Senior Living because I like the location. They have everything I wanted, and the price is right. The staff are good. They are friendly and very helpful. The food in this place is OK. I have not had the chance to participate in an activity, but they do have stuff going on. They take care of the place, and it is in good shape. They are real sticklers for cleaning. One of my best friends is here. It is just a good place, and it is in a good neighborhood. My room is very good. It is large. It has plenty of room for me to wander in. They have a salon, a courtyard, a game room, a video room, and an activities room. They have quite a bit of extra amenities.

Michael

I visited Desert Springs Senior Living in Las Vegas. It didn't have any of the sparkle of the other facilities that we saw. It was certainly below average compared to the ones that we like. It was old, it was not in great repair, and it was just not comfortable. The staff that accommodated us was very nice though, she seemed capable.

Janice

My mom is going to be moving to Desert Springs. Our visit to the place was absolutely amazing. Christina was phenomenal. We've been keeping in touch because we have different issues, such as insurance for her. Christina got me in touch with the correct person, we got my mom signed up, and in fact, she will get her assessment soon. Christina has been extremely helpful. They're going to give my mom a bed until her insurance kicks in and she'll get her hospital bed. I can't say enough good things about Desert Springs at this time. Yesterday, we were there to get her bathroom in order, and we found a few repair items that needed to be done, and the maintenance staff was right there, and they took care of it while we were there. They jumped right on and were just so friendly to us. It's an older building, so it still has popcorn ceilings and things like that, but it's clean and it doesn't smell. When we were there first, their residents had not been fully vaccinated yet. They only had their first dose, so their kitchen was still not open for residents. They're still bringing trays to the rooms. However, Christina took us to the dining room so that we could see it. They were preparing dinner and it smelled nice, so that was a good sign. It seemed like the food was going to be really, really good. They were not sitting people yet in the dining area, but that was last week, and they have all got their second dose of vaccination, and the dining room is opening up soon. My mom's apartment is very close to the mailbox, to their little beauty salon, and to the dining area, so she wouldn't have to travel for any of it. Once we saw it, we said we didn't need to go further, it made that good of an impression to us. So did Christina and the other staff.

LR

My mother-in-law stayed at Desert Springs Senior Living. The care was quite subpar. I don't feel that they paid attention to her declining state or notified the nurse-in-charge that she was unresponsive. I called and said, "Would you please go up and see her and put your eyes on her." She was immediately taken to the hospital with a bad infection and low sodium. It was not a good scene at all. We went to collect her belongings the day after she died, and she had been gone from Desert Springs for over a week. They charged me for another week of time there to "clean the room," but the room wasn't clean when we got there. Nobody had been in to do anything except strip the bed. There was actually feces on the floor from when they transferred her to the hospital. Nobody had been in to clean that room in over a week, but then I had to pay more money for them to go in and clean the room for the next person to move in. I felt like they had a bad attitude about taking care of her and they never got over it. She had a studio apartment with a relatively small bathroom. It had a cut-out in the tub area. She was there before she was transferred to the hospital, and we weren't allowed to visit. We were there when we moved her stuff in and when we moved her stuff out. We didn't have assistance with that; we did it ourselves. The marketing person was really nice, really cooperative, and seemed appreciative of my efforts to get her all the paperwork, until I asked her to go to the room and check on my mother-in-law, which she did, and her exact words were, "I've put the phone in her hand, now I'm going to leave so you can talk." At that point, that marketing person should've said, this woman is unresponsive, I'm going to go tell the nurse, but she didn't. But up to that point she was great. During the move out I really didn't have any contact with anyone until the one woman said, "Hey, you're gonna have to pay us $660 for her to move out." Her figures were actually wrong. I had to do the math for her and still I had to pay $463. It was pretty awful. It's old and outdated. If you're an active person and interact with other residents it might be friendly among the residents. I didn't hear anybody yelling or anything like that. She was in bed from the day she got there until the day she left. No one got her up. You get what you pay for and apparently we didn't pay enough. I think it was supbar.

Steven

My parents moved into Desert Springs Senior Living. They were really helpful. I am very pleased; they have a one-bedroom, queen-sized bed, they have a television, a walk-in shower, and it's a nice setup. They offer three meals a day, assistance with bathing, and medications. They have activites, but it's limited right now as far as social gatherings go.

Darla

I was not crazy about Desert Springs Senior Living. It needed some upgrades. The place was nice but the rooms need updating. They had activities. They took the residents to places, which was nice. I looked at the companion suite but I did not like it at all.

Debra

We went to Desert Springs Senior Living. It's a bit dated, it's older, and needs a revamp. We saw a couple of the rooms, the dining room, activity rooms, and it looked like an old hotel at one point. The hallways were not really wide for wheelchairs, and I didn't feel it was quite ADA compliant. We saw the outside area, it's nice, it's an OK location in Vegas, and it's not scary to walk outside.

Janet

Desert Springs Senior Living is very good and clean. My mom is satisfied and I'm OK with the place too. It's very nice. My mom plays bingo, but they offer several activities. My mom's room is clean and very nice. They're short of help at night at the moment, but other than that it's very pleasant.

Kenneth

Desert Springs Senior Living was OK, but it was too open for me. There were no gates, and I didn't feel secure. It wasn't for me. The apartments were smaller than I wanted.

Brad

Desert Springs seemed like a nice community. The staff members seemed very helpful and friendly. They showed me the activities, which were more than adequate. The grounds were well-kept and nice. It was a professional and well-kept facility.

Jay

Desert Springs Senior Living was good and it's very convenient. The staff during the tour was very friendly and very informative. I saw a one-bedroom apartment with a studio type kitchen. The food wasn't the greatest, but it was edible. It wasn't real tasty from my point of view. They had a class going on for basket weaving when I was there. They had a beauty shop, a common area, a library, and a dayroom where they do activities.

Jackie

My husband will be moving into assisted living at Desert Springs. Their activities keep everybody involved and that's the main reason my husband is going there since he needs stuff to do. Everybody seemed really friendly and the residents seemed like they were zipping around, either on motor scooters or walkers. Everybody's got something to do and they're always going someplace. My husband will have a pretty big 1-bedroom with a huge walk-in closet. It's It's a nice-sized apartment so I think it's going to work out good. The dining area looked good and is open all day lon,g so it's not a set time, which is nice. The place is older, but they're keeping it up.

Katherine

My cousin seems happy at Desert Springs Senior Living. They play bingo, he said they have things going on, and he enjoys them. He's not crazy about the food. He complains about it. Other than that, he's happy. It's mostly assisted living more than independent living. He loves the apartment that he has. The staff is very good to him. It's an old building, but they keep it up.

Michael

Desert Springs Senior Living is expensive. There was a 1-bedroom place, and the staff was good, but the place kind of smelled like cat urine. The cost went from $1,500 to $1,800 a month with a 3% raise every year, which priced it out of my ballpark. They have a TV room. The staff was good, informative, and well-versed in their industry.

Linda

We chose Desert Springs Senior Living for Mom because the staff was bright and cheery when we walked in. They were extremely helpful. They accommodated us so quickly because we had to make a fast move. We just felt at home when we walked in. It has such a homey atmosphere and everyone was so kind. I saw the residents walking in the hallway or being rolled around in their wheelchairs or their walkers, and they were all smiling and so pleasant. I had a chance to chat with a few of them, how they like living here, and everyone I talked to said they loved it. Some residents had been there six years, some ten, and some six months.

Paul

My client has moved into Desert Springs Senior Living. It's beautiful and very well maintained. The location is fantastic because it is very accessible to all kinds of shopping. The place is clean, friendly, and open. The food is good, and there's a great selection. As for the staff members, everyone that we have met has been more than helpful so far. Desert Springs is an active community. They have bingo, music, exercise, puzzle nights, and several different outings from time to time. There are plenty of activities depending upon what the person's interests are. Overall, my client is extremely pleased with it. It took him a while to get used to it because he was in a group home before that, which is a much smaller community; however, once he got used to it, he is very happy with it.

John

I saw a studio and one-bedroom at Desert Springs, and they were fine and adequate. They had all kinds of things going on, like shopping trips and live entertainment. The staff was nice. They had a little hair salon, outdoor area, a movie room and a little gym. It was a pretty nice place.

Cheryl

The rooms at Desert Springs Senior Living were very plain, but adequate and a little outdated. They had great amenities and a lot of activities going on for the seniors. The staff was all very pleasant and helpful. They had Bingo, arts and crafts, movie nights, workouts, and a bus to different supermarkets or doctors' offices.

Sheri225224

Desert Springs was OK. The community was just too far away for my needs really more than anything. However, it seemed like a nice place, and everybody who was there seemed very happy.

Heartbroken sister

My sister was there for 18 days then she died. The coroner did an autopsy and said she died from an overdose of paxil" I had difficulty communicating with the staff since they spoke very little English. There didn't seem to be activities other than tv.

Chris506061

We visited Desert Springs Senior Living. The outside smelled excellent because there was a steakhouse right next door. It was a very nice, well-set-up place. They had a very well-kept yard. It was Christmas time, so there was a Christmas tree in the middle area. It was very nicely done and clean. They were getting ready for lunch, so nobody was in the dining area. We did a cursory peek through the door and saw that it was set up really nicely.

Susan135377

My loved one is in Desert Springs. It's a little dated, but it's homey and smells fine. The layout is easy to navigate. We're not too sure about the food because it's not served hot enough for her, so we're not happy with the food right now. She goes to bingo, church, and does crafts and some exercises. She has a pretty nice, spacious room that's adequate for her. The staff seemed very friendly.

KH073070

We looked at Desert Springs Senior Living, and they were nice. They were just out of my aunt’s price range. It was an older facility, but it was clean and well-maintained. The rooms were roomy and nice, but we didn’t get a warm reception there at all from the people. The gal didn’t make me feel that she wanted to show us the place. The one thing they need to improve on is the bathrooms for these patients. They have quite a high lift for the residents to get into the showers, and my aunt would have never been able to get in. These rooms should have total walk-in ease for people that live there.

Georgia

My relative is living at Desert Springs, and we just put her on the assisted side from the independent side before. They give her a lot of attention, even on the independent side. They treat their residents with respect. There are a lot of activities for them. The food is decent, and the price is more reasonable than most of them in town.

Tina823231

We chose Desert Springs Senior Living as soon as we saw it. The place is fine, and it is a better fit for him. It has everything. The activities are nice, and the rooms are very nice and very clean. The staff is very friendly and very accommodating. There were activities going on when we were there, and it was very lively. They have live music, and the residents were all sitting around on the lobby, listening. They have poker, and Dad is looking forward to that. The place is near an outdoor mall shop.

Joe235031

The staff at Infinite Care was very nice and attentive. It's an affordable, group home, but there weren't any activities. Their menu and feeding of the residents were very limited.

Kirk020752

We looked at Desert Springs, and that seemed OK, but there's something about the surroundings that didn't seem OK. It wasn't clean, and I didn't have a very good feeling about it because of the area. It was a little bit cheaper in price, but it was not quite high quality.

Joe430411

Desert Springs is very nice, and the lady who assisted me was a wonderful person. They have activities, and one time they had a game, they were going around, everybody was laughing and having a good time, and it seems like a nice place. We were recommended to the place by someone who had his father in there for the last 12 years, and he's very satisfied with it.

Sonja771771

We liked Desert Springs, and I think that’s the one we’re actually going with. The rooms were nice, bigger, and had a lot more to offer. The staff was very nice, very helpful, very knowledgeable, and very thorough. She obviously knew the area and her job. There was always something going on there. They have a calendar, they’re going places, there’s Bingo, and there were events. When you walk through the door, you can feel a very inviting environment. The location is much more convenient.

Dorothy188542

I selected Desert Springs; the rooms are roomy, the price is fantastic, I had lunch there, the food is good, and the personnel was very nice. It's further from the area that I wanted, but it's affordable. What really struck my attention was the walk-in closet that had lots of storage space. There's something going on all the time, they're getting ready to have a prom, and they have something extra special every month. All the residents seemed happy.

Caring Nephew

I toured Desert Springs early in the morning, and there was just activities going on all over the place. There’s buses that come and go. They really keep the people going. The only thing I did not like about that facility was the rooms seemed to be a little too small for what I wanted. Otherwise, it was in a very nice location.

Bedub

I toured Desert Springs, and it was my first choice. It’s an older place, but I can get a 2-bedroom, which I would like to have an apartment. They gave me a sample of their monthly calendar, and it sounded like they have wide variety of activities and some that would be participating in. It’s clean and organized. They have all the amenities, meals included, laundry, housekeeping, barber and beauty shops, libraries, game rooms, and a poker table. They have Trader Joe’s store and scheduled transportation on your own like doctor’s appointment. Cristina gave us a very nice tour, and everybody seemed to be happy. That was a good feeling.

Les535630

Desert Springs Senior Living was a very nice facility, but it didn’t have a vacancy at the time. It was nice, bright, and open. They showed us the room; it was very good. They had a very good menu. If you ask a question, the staff would be able to answer. We spoke to a couple of the residents, which was nice.

Arthur614817

We were impressed with Desert Springs Senior Living. It’s very neat, and it’s a rather large building. There are a lot of rooms to it. The staff was very personable, met us right away, took us around to various places, and explained many things. She did a very good job. We were a little bit disappointed in looking at the menu. I didn’t think that the entrees in their menu looked great.

Katie768051

Desert Springs was the one I liked the best. This place was fantastic. The reason I liked this one was because it was so small, and it felt like you were safe and secure every step of the way because you never got so far away from people that anything could really happen to you. It was very small and very cozy that it felt like they would be able to pay attention to the clientele a lot better. It also felt, to me, like people would be safer there.

Don286251

Desert Springs was very nice, and I liked everything about it. The dining area, the rec room, the view, and the people were nice.

Barb40

Our doctor recommended Desert Springs Senior Living and it is everything he said. I have nothing but extremely positive things to say, mom is very happy with that place. They have everything going on there, it is just amazing. Everybody is friendly and very helpful at all times. They take care of her and she can do everything that she wants. She has her dog in there, too. They have a cafeteria and they have their own waiters and waitresses, bus boys, they have a main menu and a special everyday for every meal. They can also have as many snacks as they want.

MichelleSMINV

I think Desert Springs Senior Living is the one my mom likes. My mom likes the people that were there. My mom is in a wheelchair and there was this lady in a scooter. They started talking about the food; my mom really likes her. She thought she would be a good friend. The lady who gave us a tour was really wonderful and she was very knowledgeable. The prices were reasonable. The community was clean and it was friendly. It was just really nice.

Cheryl123149850

I liked Desert Springs Senior Living a lot. It was very nice and clean. The staff was friendly, and the people living there were content and pleasant. What they offer is reasonable for the cost. I liked the size of the apartments for two people, which is a one-bedroom in the independent living part.

Danny11

My mom is happy at Desert Springs; she loves her room, and all her stuff is there. The food is very good, although my mom doesn’t eat much, and only in portions. The services and amenities are available, but my mom doesn’t use all of them. The security was good, and they lock the doors at 7:00 PM.

SRM1

I visited Desert Springs for my father. It was nice. The staff was wonderful. I didn’t meet the lady I had talked to on the phone, but a staff member who was there at the time showed me around, and she was very personable. Then, the lady I had spoken to on the phone called me right away and got me all the paperwork. That was very good. This facility was one of our choices. The rooms were nice. The dining area was very nice, too. It was like what my father is used to, so it was very nice.

Chuck C.

We have moved my mom into Desert Springs. They're doing very well. She is very happy with them. They clean her apartment and wash her bed linens and towels. They also cook three meals a day for her. She is very happy there.

Visitor39

Dessert Springs was a very nice facility. They're not as expensive because they're in an entirely different area. Everybody has been very nice. It's totally different from the other place we visited but still very nice.

Annie19

Very friendly and informative staff. Clean and supportive facility. Food seems to be nutritious s and tasty and the rooms are spacious and comfortable.

David117781950

Desert Springs was very nice. The consultant, Cristina, was very helpful, and everything was good. If we would put my father there, he would go to the assisted living.

PLV

My husband is at Desert Springs. The staff is great. Eveyrthing is just fine. He has meals three times a day, and they clean his house. It is excellent. The social recreations are good, too. The dining room is excellent and has a menu that you can order off of, plus daily specials. They also have a little snack room where coffee and snacks are always available. It is really nice.

Keith22

Desert Springs looked like a retirement community in an old hotel and was not as well kept or well maintained as the others I’ve seen. The person I talked to was quite nice, but we decided that that place was not what my wife needed. I didn’t think the neighborhood was proper, and there wasn’t as many activities offered as the other places.

Gloria H.

Desert Springs was very nice. The person we spoke to was very nice and gave us a very nice tour. Everything was neat, clean, and had a fresh feeling. I saw a very nice area for residents to socialize and do activities. If I had to recommend a place, this is the place I would recommend to anybody. When your condition gets to that point, I feel really assured that they would handle it better than where Dad is now. My sister was with me, and we both felt comfortable in Desert Springs. They have very nice rooms, too.

Claryene

My friend loves Desert Springs. She is so happy there in her apartment. They take very good care of her. We like the location because it is convenient to the church. My aunt doesn't need a whole lot of care assistance, but they're there and check on her every day. They are making sure that she is eating each meal, which is important to us. When we first put her in, she was in a one-bedroom, but they recently let her move into a two-bedroom, which gives her a little more space. I think it is perfect for her. It is not too big, and she doesn't feel claustrophobic or closed in. There is enough room for her belongings that are meaningful to her. She has her cat with her, too. Some of the residents have dogs and some of them have cats. The staff is friendly about the pets. If a resident is sick or goes into the hospital, they take their pets and care for them while they're away.

Cyndi13

Mom is at Desert Springs Senior Living, and it is very nice. It is wonderful. It is a very joyful place. It is a happy place. It doesn't smell like a nursing home. The staff is absolutely outstanding, and that's one of the main reasons we came. Their apartments are like little normal apartments without the kitchen. They just have a refrigerator and a little sink. Their food is good. They have three meals a day, and they're very good.

Caring113045450

We visited Desert Springs, and it seemed nice. They had a lot of different services for the residents. We looked at a studio and a one-bedroom, and they looked nice and clean. They seemed to have what you would need. The studio was smaller, but it had a nice floor plan. The staff was very friendly and knowledgeable. They were able to answer any questions we had. It was lunchtime, and people were eating; some were in an activity area having a discussion. The dining room was fine, and they had a nice menu. What's nice was the staff would read the menu to anyone who has eye or vision issues.

Ziumarylasvegas

I just moved my mom into Desert Springs a few weeks ago. She was living in an apartment community where she didn't have any friends. At first my mother was resistant to moving to an assisted living facility, but the staff helped her to get acclimated from the moment she initially visited to the time she moved in. Sometimes I get texts from the staff telling me that she was joining the activities and that she has made some friends. I am so glad mom is enjoying her stay. I would recommend Desert Springs to anyone looking for a place for their mom or dad in assisted living. The staff really does care!

Caring112266450

We haven't been completely satisfied with Desert Springs Senior Living. Overall they're good, but basically there is one caretaker there that was probably burned out. We had made a complaint about her, and they said, 'We'll take care of it." My mom had fallen, and she was not compassionate enough, at least in our eyes, as she should have been. Otherwise, the administrator of the place is good and caring, but one of the caretakers wasn't very good. The food is satisfactory. I would recommend this facility, but I would be careful. I would be careful that you keep an eye on your family member to make sure that they're getting the care that they want and not have to worry. However, I thought Desert Springs was the best because it was closer to where we were. Also the lady in charge of the facility is Filipino also, so that helps a little bit. My mom speaks that language, so that the lady would be able to talk to her and communicate faster, so that's an advantage.

William105472750

The staff at Desert Springs Senior Living is very informative, polite, and very likeable.

Anonymous111412750

The rooms were really small at Desert Springs Senior Living, but they were nice. The eating area was also very nice, and they served things off of a menu instead of a buffet, which I thought was really nice. They had games and movies. They also took residents out if they needed to go somewhere. They allowed pets.

Provider Response

Caring111982050

My mother is in Desert Springs. It is an assisted living. I think that it is very good. My mom is very happy there. Usually, she doesn't socialize or anything, but since she's been there, she's learning to socialize and talk to people. She really likes it there.

Krystal1

The people at Desert Springs Senior Living are very caring. The other residents there were friendly as we were moving in; everybody said hi and talked to us. It is a little older facility, but it’s clean, nice, and extremely affordable for what they offer. She’s in a very spacious 1-bedroom, and the closet is huge and beautiful. I would recommend it.

Provider Response

Bert5

Desert Springs Senior Living is near my mother's house, so it is a familiar area. She has a little bit of Dementia, so she needs things to be simple. She has been there for a week. The staff is very congenial and very easy to work with. They are very nice, very accommodating, very efficient, and very friendly. The rooms are nice, but I think they are little on the small side. Otherwise they are nice. They have all kinds of activities that fall on a daily basis. They have various artists that come and entertain on a weekly basis. So it is a very nice community. When we were in the place, there were a lot of old folks that were saying that they loved it. There was a lot of word of mouth that was very positive.

Provider Response

Animallover555

My mother has lived here for over three years. She absolutely loves the activity program. She enjoys the trivia, bingo, black jack, poker. The activity director is an amazing lady and cares so much about the seniors. My mother has made great friends. I am So thankful she is able to be active and enjoy her golden years with such nice friends and staff. She loves the nursing staff they are helpful and caring. Only minor complaint would be the food.It is edible, nothing too special. They serve the same items over and over. I wish there was more of a variety.

Provider Response

Tino1

I was able to visit Desert Springs Senior Living, and it was good. The staff was great, and that's the best thing about them. Everybody was great. Their rooms are small. I was able to eat there; the food was fine, and their dining area is nice. Compared to others, they don’t have many activities.

Alphatrigon

I’m a CNA that visits several different facilities throughout Las Vegas and I just wanted to take a minute to say how wonderful I think Desert Springs is. As soon as you walk in, you are always greeted by the receptionist. The caregivers always smile and greet you in passing and most importantly, the residents seem really well taken care of. If I were to put my parent in a facility, Desert Springs would be it!

PeakorGirl

I was trying to find a place for my father who was having a hard time living alone after my mom passed away. I went to look at a few places but everything that was in our budget was on the east part of town and I wanted to stay on the west. What I really loved about Desert Springs was how caring the staff seemed. Its an older building but the apartments are bigger and more affordable. Don't judge a book by its cover. My dad is so happy where he's at and I couldn't have made a better decision.

Patrick12

I was able to place my dad in Desert Springs. It is a very nice place, and they go from no assistance to full assistance. I would highly recommend the place. The food is excellent. They have two dinner specials everyday plus a full menu. It is very affordable, very clean, very friendly, and I have absolutely no complaints. There are at least two activities every day of the week. They have scheduled outings that vary depending on what each person's ability is. They go from studio to two-bedroom units.

Kathleen39

The room that I moved my dad into at Desert Springs was a single unit, but then everything that they have is a one room apartment, and it is much more convenient for him. The only thing that I can see would be a negative is that the room faces the west sun in Las Vegas, so it is going to be mighty warm in his apartment. He likes it a little warm, but I don't know if he is going to like it that hot. The food was okay; I ate with him the first four meals he was there, and I enjoyed it. He attends the exercise program they have in the morning. They do have a van that takes them out shopping on Wednesdays and they have some other activities that one lady was talking about going out to Lake Mead and she said that it was something they do. So there are activities and they do have church services, both Catholic and Christian. They have several opportunities to get out and be involved. He has to go to the dining room to eat and miingle with other residents because otherwise it is going to cost him $4 out of his pocket to have a meal delivered to his room. I would recommend this place to those needing an economical place for their loved ones. Maybe they should have a buddy system for the residents that have been living there for a while like getting to know the new resident, and showing them the ins and outs of the place. It has a clean environment.

pjsdtr

We looked at what seemed to be EVERY assisted living place in Las Vegas! My mother has a limited income to spend. She was coming from a pretty large home and sadly we were forced to looking at a small studio in most places (because she also needed someone to give her medications to her) I had almost given up until someone at my church said that I should look at Desert Springs. I am so glad they did! Yes it is quite a bit older then the other places I looked at. BUT they were able to get my mom in a one bedroom with the medication assistance for a price that she could afford. We were thrilled! She loves her apartment, the residents are friendly and she likes the food! (Although no one can cook as good as my mom!) It is such a relief that she can be safe and happy in a place that we could afford.

Caring71951450

Desert Springs is an older place but it is nice. They have studios and one-bedroom apartments. They have usually seven or eight different things plan every day.

Bob42

My parents chose Desert Springs because of the price which was the main concern. There are some places where the facility does show some age but it was a very clean and well kept community and everybody is very friendly there. The staff is great and the rooms are okay. They have a regular stove in the room which thrilled my mom so that she could cook her biscuits and gravy. We ate there a few times. It's not a 5-star restaurant but the food is good. My mom is 85 and my dad is 90 and they don't partake in too many of the activities. They don't get around that well but mom goes out for bingo and they go down to socialize. They have a theater room where they show movies every night and in Sundays they have church services. They don't have transportation on Fridays. They want at least $40 advance notice if it's a special trip to a doctor's appointment so we usually take them.

Valerie10

My uncle is in Desert Springs Senior Living and he is paying $1,600 a month in a top of the line facility with complete care that includes transportation. The payment is base on services. The more services you want the more you'll pay. They have medicare. They clean the room. They do the laundry and change the beddings. They have three meals a day. They have live entertainment from all the casinos three or four nights a week. They have a slot machine in the living room. Its fun because it doesn't pay them in money. It is in token. It is more like an arcade and they give them tickets, which can redeem for candy bars. They are not allowed to be a gambling facility. But it keeps them busy. They have a big music room. My uncle is a retired musician and there are a lot of retired musicians there. So, they always have music nights and they play. They have a fabulous food service like a five star restaurant on the floor and they are open all the time. He is in a big full living room apartment with kitchen, bedroom, a walk-in closet that is to die for and a full walk-in private bath. I just have few issues on the place. Like, I turn the light on and they see that doesn't light up and his room is not always clean.

Caring39811

My friend has one-bedroom-one-bath apartment in Desert Springs. He doesn't cook but if he has somebody that would cook for him, they can cook there in his apartment. With regards to the staff, my friend says that they were the nicest folks that he has run into. He also likes the staff in the dining room but he doesn't like the meals they serve. Food could be a little bit better. Would I recommend this place? Well, if I have somebody who is looking, I sure would tell him or her about this place.

Diana14

Dessert Spring Senior Living is a little bit better. My concern is that they want a lot of money. It's supposed to be assisted living, but right now they are not living up to some of their potentials, so I'm not too happy at this particular point. But, the living facility is cleaner and a lot better than the previous facility that my mom was in. If they are going to say that they are an assisted living place and they are there to monitor these people, at least to look at on them every hour just to go and knock on their rooms and see if they're okay. That's what they need to do. We are paying a lot of money for these people to take care of them and they're not doing it, they're just doing it for the paycheck and that makes me mad. I would recommend the place, but not highly. As far as being a senior living place, they're fine.

markie05

The Grand Court is a relatively nice place for people to stay. I recently made a tour about a month ago as a prospective employee. From the outside, the building is clean, with well maintained landscaping. Although somewhat of an older building, the facility is very clean and well kept. As with typical assisted living facilities, the interior was made to feel like a home environment. From a library, courtyard, to a little movie theater, there were plenty of amenities for the guests. The staff was also very friendly and helpful for the short time I was there. I did not see anything out of place or alarming.

nka4406coupon

I went on a tour at this facility and it seemed great! It was good to find an option for my mother-in-law where the facility had so many different amenities available. It is definitely some place that we would consider for our mom.