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Poet's Walk Henderson
1750 W. Horizon Ridge Parkway, Henderson, NV 89012
Featured Resident Review
4
|
April 19, 2023
My sister has moved into Poet's Walk Henderson. I like the friendliness of the staff there. I had several facilities that I liked, but this one has a bedroom large enough to accommodate my sister's furniture. She also did not want to go into a facility where she had to share a room, so that's why we chose Poet's Walk. I thought the grounds were clean. They had done a lot of things to engage the residents. They have a lot of the same activities everywhere where people are allowed to work on puzzles, where they have interactive memory games, and where they're encouraged to socialize with each other. I also like that this facility is dedicated only to memory care. I haven't tried the food, but my sister says it's not good, but she's a little picky. I saw her yesterday, and she said they have a new cook, and the food was better. One hesitation about going there was the food. But I think a lot of people who have dementia lose their sense of taste, but she has not.
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About Poet's Walk Henderson in Henderson, Nevada
Welcome to Poet's Walk, a dementia care community in Henderson, Nevada. We look beyond the disease and get to know each resident, tailoring our approach to their needs and preferences. This is the driving force behind the C.A.R.E. Flowers program. It allows our staff to focus on each residents abilities, inclinations, and cognitive capacities. With that insight at hand, we customize Signature Touches and our entire response to the needs of each resident. This fosters a positive environment where residents can enjoy active living in Nevada. Poets Walk is managed by Spring Hills Senior Communities, a leader in memory care facilities in NV. Every employee is devoted to our C.A.R.E. standards, which means that your loved one is always in good hands. And you can always be connected to them along the way.To learn more about this providers license and review other available state reports, please visit: Nevada Division of Public and Behavioral Health Liscensee Search
Reviews of Poet's Walk Henderson in Henderson, Nevada
4.4
(17 reviews)
Facility
4.2
Staff
4.5
Food
3.7
Activities
4.3
Value
3.8
Susan
4
|
April 19, 2023
My sister has moved into Poet's Walk Henderson. I like the friendliness of the staff there. I had several facilities that I liked, but this one has a bedroom large enough to accommodate my sister's furniture. She also did not want to go into a facility where she had to share a room, so that's why we chose Poet's Walk. I thought the grounds were clean. They had done a lot of things to engage the residents. They have a lot of the same activities everywhere where people are allowed to work on puzzl...
Provider Response
Holly E
1
|
October 28, 2022
My mom went into Poets Walk before the pandemic. We were promised a lot and the residence did not get what they paid for. The room was ok but there were no activities to speak of and they stopped taking residence out in the community. They started out having a lot of activities but tht changed to very few activities. My mom was left in her room to sit and and watch TV. The staff were nice but not educated and did not know how to care for her. I not only had problems with the facility I had a...
Provider Response
Aric B.
1
|
April 4, 2022
My mother-in-law passed away at Poet's Walk in January 2022. She went unresponsive one day but the family was not notified until the next day, so my wife and her siblings who live out of state were not able to travel to be with her at her bedside to say their last good-byes in person. To add insult to injury, the credit due for the balance of January after she passed away has still not been refunded two and a half months later. There is no dispute about the amount to be refunded. We have lef...
Provider Response
Diana
5
|
November 4, 2021
My brother is currently in Poet's Walk Henderson. There's a new director, and the increase was very unexpected, especially since it's like almost 10 percent, which is incredibly high. I love this place, it's been four years since they opened. The whole facility is just memory care. Our experience has been wonderful. They are really remarkable during the COVID pandemic shutdown, not one resident and not one employee had COVID. They were so careful, and I would get daily emails on what was going o...
Provider Response
Nancy
5
|
December 20, 2020
My husband's been at Poet's Walk Henderson. It was a rather long drive for me, it takes over two hours, but I did research on a bunch of other places and this one is topnotch. The staff is excellent, the care is excellent. They have been doing all kinds of programs and they have an RN who is there every day. I wanted nothing but the best for my husband, the best care, so that's why I chose this facility. It was far for me to drive, but he gets excellent care there, so I was very impressed. I'm i...
Provider Response
klinefam
5
|
October 26, 2020
From day one we have always been put at ease that our loved one is being taken care of properly. Our loved one is happy and content in these surroundings. Before Covid they took the residents on outings which our loved one has thoroughly enjoyed whether it was to go eat or go to an event or touring. Our loved one's room is plenty spacious, airy, well lit and comfortable. We furnished it with a double bed, 2 night stands, a dresser, a love seat, a chair, and a table with 2 chairs. It is kept ...
Provider Response
CPA
5
|
February 7, 2020
My wife is in Poet's Walk Henderson and it's been a good experience. The staff is very caring and very professional. The apartments are large, airy, and safe. The dining area is spotless. The administrators are very competent. It's a first-class facility. You get what you pay for. It's a little pricier than the others, but it's more well run. They have activities, the food is quite good, and they take them out on tours. They're kept busy. It's strictly for memory care.
Provider Response
Ilona
5
|
October 15, 2019
Poet's Walk Henderson is beautiful, but it's very expensive. They're very nice to deal with, and the manager even went to California with me to get my friend. They're very cooperative. If you have any issues, you can tell them how you want things done and they do it. The activities are wonderful. She was hospitalized and they even visited her at the hospital. They're hands-on. They're excellent, but the price is a little high.
Provider Response
Carolyn
5
|
March 28, 2019
I chose Poets Walk Henderson, A Spring Hills because of the location. And the staff bent over backwards to get me in there. They even sent a doctor over to my house, because my doctor wouldn't sign the papers to do the physical and history. Three people showed up, there was the nurse, the doctor and the lady that gets you in the community. They also locked the price for 2 years, so the pricing is also really good compared to other places. It's not cheap, but they're willing to negotiate a littl...
Provider Response
Cherrie
5
|
July 30, 2018
My mother is moving to Poet's Walk Henderson. It was so wonderful how the manager was kind to the old people. He took four pages of notes asking questions about my mother, like he truly cared. It was a warm, loving place that's convenient and nothing fancy. The room is small but very clean, with room for a bed, chair, TV, average-size closet, a nice bathroom, and a private tub. The price is comparable to everybody else, and it's a flat fee. I think I made the right choice.
Provider Response
Patty
5
|
January 6, 2018
Beautiful facillty, caring staff, that ONLY serves the cognitively impaired. No Assited Living with Dementia patients behind closed doors. The ENTIRE faculty is for them to walk, remain active, socialize or do what they please. Everyone has a private apartment that is personalized. It is a warm, caring place and as an RN with many years of “nursing home” experience i am comfortable leaving my Mom there. Forget what you think you know about Long-Term Care and check out Poet’s Walk in Henderson.
Provider Response
linda culp
5
|
September 9, 2017
A Poets Walk is a dream come true in memory care facilities. We just moved our mom there from a lovely assisted living facility. We all realized mom was needing more care but after 7 years at the other place it was not something we were looking forward to but the staff are amazing and after 48 hours of nervous hovering my siblings and I kissed mom good night and left her knowing that she really is in good hands! The facility is immaculately clean, invitingly arranged with many different, inviti...
Provider Response
KZ
5
|
August 22, 2017
My sister has only been at Poet's Walk Henderson for a week now. I like the place because it's for memory care only and they are not behind another door separate from other people with different levels of care. One thing I really like is she has her own room which is kept very clean. I am very impressed with the people there, they are very caring. They have painting classes, get-togethers, and musical entertainment. I had a very fantastic experience with the first person I got in touch with. She...
Provider Response
Aunger
5
|
March 15, 2017
Our family couldn't be more pleased with Poets Walk. Our mother has been in two different memory care facilities in Henderson and having her at Poets Walk now, we know she will get the loving care she needs. The staff is absolutely amazing and cares about the well being of their residents. The court yards, residents rooms, ice cream parlor, dining rooms, along with all the activities they offer are exceptional. You cannot go wrong placing your loved one here, truly a blessing to know that your f...
Provider Response
Linda M.200848
5
|
January 19, 2017
Poet's Walk was very nice and brand new. The people and rooms were very nice. They had a great memory care program and don't keep the memory care patients locked down. They had a restaurant and an ice cream parlor. Whatever the residents want, they get.
Provider Response
Al's sis-in-law
5
|
December 17, 2016
This brand-new memory care facility is cheery, open and beautifully furnished. The administration and staff are empathetic, caring, giving and considerate of both resident and family. My brother-in-law was placed in Poets Walk by my sister the 5th of December - the first day it was officially in operation. It was necessary to move him from another memory care facility because they were understaffed and unable to offer him either freedom of movement or a program that could keep him engaged in...
Provider Response
Carol E.725032
5
|
December 5, 2016
Poets Walk is a new memory care facility opening officially Monday Dec 5th. My husband was in a memory care that couldn't meet his needs. I'm moving him into Poets Walk. It's a beautiful place, the staff is caring, compassionate, and constant activities and they gear them to each residents interests. The facility has colored coded hallways, so residents can recognize their rooms. The hallways go around the circumference of entire building so residents can roam. There is a large community room wi...
Provider Response
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Services and Amenities of Poet's Walk Henderson in Henderson, Nevada
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Costs for Poet's Walk Henderson in Henderson, Nevada
Memory Care
$6,300
Starting Price
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