Saint Luke's Bishop Spencer Place

Fullofregrets

Totally disappointed with the lack of care my father was given. When my Mom got him out of there he had Stage 4 bedsores, even on his ankles! His blood sugar was through the roof and hadn't been checked in ages. To make matters worse she had asked repeatedly about his condition and was repeatedly told they had everything under control. Stage 4 pressure ulcers do not occur overnight! Pretty pictures on the walls do not make up for ignoring the health care of residents. Mom thought she was getting him the best, instead he got the worst at double the cost!

DeeParker

Bishop Spencer Place is in a premier location off of the plaza. Although, this facility is under staffed when it comes to efficient service for all senior needs. My mother came to Bishop as a fall risk who needed rehabilitation from a left fractured hip. While attending this facility in Kansas City, Mo. on her 9th day she is left solely alone for lunch on the 9th day and she unsupervised gets up from her table and fell to the floor breaking her femur and later dying in hospice. There only method is to put sensor packs in her bed and wheelchair. The sensors are to alarm the staff that the patient has got up, but this method is horrible and ineffective. Ex. 3 times my mother has got up from her bed and wheelchair resulting into a fall.. I and and a friend ask the facility if there was something else they can do to keep her safe. Nothing else was done until she fell and broke her femur all the away across her bone. As a result of this fall she gave up and died in hospice. They need to come up with another safety method. Dr. D. R. Parker

findanotherplace2

The staff does not sanitize their hands when coming into or going out of the room. They don't even do that when they serve the food. Because of that my dad got influenza A (the worst kind) and had to go back into the hospital. Once, while I was there, he was served meatballs and pasta. I didn't think they looked right so I cut them open and took a bite. They were undone and I got food poisoning that night. So glad I didn't let my dad eat them.

Gloria468262

Bishop Spencer Place was very nice, but it didn't have a pool and there was a big buy-in fee. I liked the fact that they were affiliated with the Episcopal Church.

Caring86924250

We chose Bishop Spencer Place. It had independent living, assisted, and skilled nursing all under the same roof in the same complex. I like having all of those things together. They have a little bistro restaurant. All the food is excellent. They have a beautiful garden area. They have quite a few activities. I thought this one fit the best. My mother was in the rehab facility there. We liked it really well, so that was one of the influencing factors to go ahead and stay there. The location was good and the personnel is excellent. It's just a really, really good place. They're very caring. Everything is clean. I wouldn't have anything to complain about.

Martha21

My dad is at Bishop Spencer Place and so far everything has been very good. What I liked about this facility is that my dad is in the assisted living and yet we just have to pay a little more money for extra care. My dad is a little bit independent but they make amends for the extra care.

aidoko

The only complaint I had was that the people that lived there were very rude. They seemed like they were so annoyed with the staff that they could not help but be rude to any one and every one that crossed their path. My mother lived in the facility and she loved it. She loved how the nurses friendly the nurses and med techs are. She even has some that she considers her close friends. The cost isnt extremely . I loved the way the places were set up. The closets are generous. and cable tv and utilities are taken care. With the new technology they adopted i am able to stay connected w/ the staff easier. I also liked that they would give my mother bathing, dressing, and appointments.

Roberts1980

This facility is definitely among the luxury-apartment style facilities. It is the only facility operated by the Episcopal Church of Kansas City, and closely affiliated with St. Luke's Episcopal Hospital. It is located just off the corner of the Westport district in central Kansas City. It is a faith-based, not-for-profit facility which serves all faiths. Their chapel contains beautiful stained-glass windows and a full-size organ. In addition to Episcopalian services, they hold Catholic mass once a month and the facility encourages several devotional activities throughout the week. The buildings themselves are exquisitely and richly decorated at every turn. The large, formal gathering space includes several formal, high-backed chairs and a grand piano. The facility offers two library spaces, on-site banking, beauty and barber shop, complimentary laundry (some in the apartments themselves), and all sorts of similar amenities. In addition, there are almost too many planned activities, so one could never be bored, and much of the transportation is complimentary. If residents must travel someplace special they are able to rent cars with drivers for an additional cost. Another remarkable component was the way the facility handles catering. They have several restaurants on the campus, including a formal dining room, a casual bistro, snack areas, etc. Bishop Spencer Place has actually contracted out to a popular, well-known restaurant management chain in Kansas City who has taken over the operations of all catering on the campus. All the food looked and smelled amazing, and I didn't want to have to leave to find my own lunch. I would highly recommend this facility to my loved ones.