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Arbor Oaks of Andover
1640 155th Lane NW, Andover, MN 55304
Featured Review
4
|
May 6, 2024
Mom moved to Arbor Oaks of Andover We chose this place for her because of the location. She's only ten minutes from my house. She has a studio in the memory care and it's OK. It's not big but it has everything that she needs. They've got a beauty salon, a lunch room, an outdoor area, a community room and there's a chaplain there. The food is pretty good. Some of the staff are good. The others are not so good. It's so expensive but it's worth every penny that we're paying.
Community Comparison
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Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
Pricing not available
Care Types
Assisted Living, Independent Living, Memory Care
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About Arbor Oaks of Andover in Andover, Minnesota
To learn more about this provider’s license and review other available state reports, please visit:
Minnesota Health Care Provider Directory
Services and Amenities of Arbor Oaks of Andover in Andover, Minnesota
Dining
- Communal Dining
- Guest Meals
Health Services
- Skilled Nursing
- Medication Reminders
On-Site Services
- Religious Services
Therapies
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Transportation & Shopping
- General Transportation Services
Room Amenities
- Kitchen Appliances In Unit
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Languages
- English spoken
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Staff Training & Qualifications
- Staff trained in memory care
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Reviews of Arbor Oaks of Andover in Andover, Minnesota
Dorothy
1
|
June 20, 2024
Suppose to get weekly cleaning - sometimes it takes over a month. The front staff do not show any compassion to the residents.
Kathy
4
|
May 6, 2024
Mom moved to Arbor Oaks of Andover We chose this place for her because of the location. She's only ten minutes from my house. She has a studio in the memory care and it's OK. It's not big but it has everything that she needs. They've got a beauty salon, a lunch room, an outdoor area, a community room and there's a chaplain there. The food is pretty good. Some of the staff are good. The others are not so good. It's so expensive but it's worth every penny that we're paying.
Deann
5
|
June 26, 2023
Arbor Oaks Senior Living didn't have any openings for memory care, but they seemed really good. The facility was very clean and up to date. The staff was very friendly and very helpful. It was a very nice place. They try to get the residents to do the crafts, have interactions with each other, card games, reading, puzzles, and fitness activities to keep them busy. So, they're not just sitting around. There was a courtyard there and it was well kept. They also had a nice dining area. They emailed me afterwards just to see if there were any questions that came up later. So, they were very engaging.
dchristensen
5
|
January 10, 2023
My mother loves living here. She is happy and cared for. They have a lot of activities for all and the staff treats us with respect. My mother is well taken care of. The place is bright and staff friendly. It's great to walk in and see them interacting with the residents. They have church service, a hairdresser that comes in. The rooms were nice and big with refrigerator and freezer..
Ruth
2
|
August 17, 2022
Arbor Oaks Senior Living had poor communication and poor management (from the very top of the staff all the way through). I couldn't get simple things done, like making sure that my mom always had Depends in her bathroom. I go there and there wouldn't be any. She has two different colored sheets and they never get changed. My mother's in memory care, so she doesn't know if they're clean or dirty. She'll also put dirty clothes on top of the clean clothes. They had some people come in. They had music and a TV, but they could never get my mom to go. I just always got excuses. It was like, "Oh this week it didn't happen because of COVID" or, "We were short staffed this week" or, "Your mom didn't want to." They never made any effort. I never got to know anybody because they have so much turnover. They were using their activity people for serving meals, because they didn't have enough staff. The place was clean. Everything looked fine. When you walk in, their office is to the side. Sometimes you don't see people, but if you do, you're not always greeted. The last straw was probably the air conditioning in the wall. My mom would unplug it, because it's noisy. I go into a room and it would be 90 degrees in there.
Deb
3
|
June 23, 2022
I wasn't that impressed with Arbor Oaks Senior Living in Andover. It didn't look or smell as clean as some of the other places. You kind of walk in and it has that nursing home smell, which I was not impressed with. I would say the rooms were nice and generously sized but they didn't have as many amenities as some of the other facilities. The staff was helpful and friendly though, the ones we dealt with. We toured the assisted living part and I think the cleanliness of it needs improvement. When we went up to their second floor during our tour, it smelled pretty strongly of urine. The facility was so close so I was really hoping we would like it and it would work out nicely. I did talk to one of the residents there and she was so happy with the staff. She was talking it up quite a bit so if it was cleaner, I think we maybe would have done it. More amenities on-site would have been helpful too because I don't think they had much. I think people had to go outside of the facility for things. I don't know if they need to replace carpeting or what the issue was, but some of the areas smelled like a nursing home. It just didn't smell clean and fresh.
Cheryl
4
|
February 5, 2022
My mother was living in Arbor Oaks of Andover. It was great before COVID. They did lots of activities. Part of the problem we had, and since that was the only one we had experience with, we didn't like the way they handled COVID, because for several months we weren't allowed to see her. It was bad for her physical health and mental health. It's a clean facility. I would say during COVID, we felt like they were a little short-staffed, and every place was. It was fine up until COVID. The staff was friendly and helpful. They did have a beauty salon that she could go to on-site, which was great for her. I think they had like a big bathtub that she could go in, arrange a time to have a bath, otherwise it was a stand-up shower, which was good for her because it's better for her. The living area was very spacious and had a nice view. It worked well for her as long as she was fairly mobile, it wasn't very good for her, or somebody that needed more structured looking after, but didn't require the full time like memory care stuff. They're great for independent living and they're great for memory care, but their in-between isn't the best. She started in independent living and transferred to assisted living.
Reviewer RC#0104c
5
|
January 28, 2021
I toured the Arbor Oaks of Andover. I really loved that place. It would have been perfect, except for the price. It was too expensive. I found that across the board, if you're a senior citizen, you gotta pay more, which isn't fair. I liked the location, the ambience of the place, and they had just the right amount of amenities, just a few. It was relatively small, I liked that, I don't remember how many units. I liked it a lot, but the price was too much for me. I'm stuck between "I'm not low income, but I don't have a lot of money either." That's a really hard place to be. The rooms were nice, light, and had a nice amount of windows. I know they had kind of like a coffee shop, but it wasn't open cause of COVID -- that would have been nice -- and they had a beauty shop.
Deb650612
5
|
October 13, 2016
I was impressed with Arbor Oaks, they had outdoor areas that were completely enclosed so that someone who was wondering around couldn’t leave the grounds. They had a library, and it was very clean. They do not use air fresheners, and that was so nice.
Caring loved one1
3
|
November 7, 2015
Arbor Oaks Senior Living was fine. They have a laundry room which is what we liked the most. The food is great sometimes and sometimes not.
Caring108540250
4
|
June 20, 2015
Arbor Oaks of Andover was a nice place. They also have memory care. We were actually hoping to get my grandmother in, but we weren't able to due to her high fall risk. The people were really friendly and very helpful, and the residents seemed to be very nice. It was a really clean, nice place. It was a small community, and they didn't have tons of rooms. Their dining room was small, and there were round tables scattered around in one area. There were some things in the layout of the bedroom like an air conditioner that we thought might have been helpful in a certain spot instead of where it was.
Caring86446350
5
|
August 7, 2014
We choose Arbor Oaks for my sister because it is very nice and new. It is also close by to where her daughter lives. It has a homey feeling. The staff is very nice and very caring. The food is very nice. She's in a one-bedroom apartment and it is very spacious. They have a lot of activities. They have exercise programs, bible study, bingo and special parties. They go out to lunch or dinner once a month at a restaurant. They took them shopping. They had some cooking stuff every now and then. I liked that she could stay in her apartment even if she ran out of money.
Caring65501350
5
|
May 21, 2014
Arbor Oaks looks really nice, and it's really open and big. I like the openness that they had. There is a big area for them to sit in and lounge near to their eating area. The hallways were big for people to pass and get through. The rooms were decent. It's a newer facility. You could go upstairs in the elevators. They had eating areas that you could come in. They had lots of games that they did with them. The dining room was very nice. I like that the rooms had a built-in shower bench, and it's very personal. The staff was really good.
Cathy35
4
|
December 18, 2013
We put mom at Arbor Oaks Senior Living, but right now she is at home. The facility is brand new and she was the first person to be staying in that room. The rooms are very nice. We also choose this place because it was the nicest looking facility. She is in their memory care facility and it such good security that they couldn’t come and go outside. They have their own area; their own dining room, their own kitchen area, and TV room. It's very, very nicely decorated and rich looking. It's very nice. They do have activities including bingo. I sat in with the meals and it was kind of weird. They have smaller meals with supper and bigger meals for lunch.
Marlene7
4
|
November 26, 2013
Arbor Oaks had only been opened for two weeks when we went there. It was very fancy. They have nice chandeliers and marble floors in the entrance way. It was a brand new facility. It was a large facility. They even have a chef that prepares the meals for their residents. It looked like they were going to be a nice place for people to live in. They did an assessment on my mom and determined that they didn't have the staff hired yet to facilitate taking care of her, so more or less, they rejected her. They did have a memory care but it wasn't up and running at that time. They had 17 apartments filled already and they said in a week, they would have 30 more. In other words, they have people moving in there left and right, so I can't imagine they would not be hiring staff. Regarding their rooms, Arbor Oaks was another facility where my mom would have had her own little kitchen and I really didn't want that for her. It was because she was not good about cleaning her refrigerator and throwing old food away. Also the room that they were going to give her was down the hall from the lunch room and even though she has a scooter that she could use, but with her mind kind of deteriorating, we didn't know if she would remember how to get down the hallway to the lunch room. So that makes us worry.
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