Mission Point of Warren

Melissa

Dad is at Mission Point Nursing & Physical Rehabilitation Center of Clarkston. The staff is very caring. They're all very kind and they seem to have a good amount of staff to resident ratio. Everybody's been patient, which I know is not easy when you're dealing with Alzheimer's. The rooms seem to be very clean. Dad has an individual room with a bed, a dresser, a nightstand, and a TV already in place. There's no refrigerator, but you are allowed to bring your loved one's some snacks (above and beyond the three meals a day). It's a linoleum floor, which I get because of accidents and whatnot, so it's important to have slippers when you're there. They are in the middle of renovating the whole place and that can be very messy, but it's very clean considering that they're just starting. I don't even know how they're doing it, but they seem to have a very thorough plan in place and they sent letters out to all the loved ones explaining it's going to be in phases. For the age of the place, the cost is probably above average, but they are good at helping us getting certain state funding, in my dad's case, his VA funding.

good people

The staff was so helpful and compassionate. My husband was there a very short time but was always kept clean and comfortable. P T was great. It is a good idea to visit often and communicate with staff.

Provider Response

Paulette

Warren Woods is very old and they have a lot of tiling that has to be replaced. It doesn't look like they're spending any money overall on the facilities. They're really short on staff and we hardly see them, but they're really hard workers. Some of the meals were very greasy, but my mom had pureed food there also. They have good physical therapy.

nz0721

My relative was in this facility for 3 years until he passed last January. Yes, it smells like urine. However, he loved the food and went to the dining hall three times a day. He also went to several Tiger's games, the casino, several restaurants, the park, and anywhere else they would go on their monthly outings. He was in a wheelchair and on a very strict diet (and could hardly speak) so this was a blessing for him to be able to still go out and enjoy life. The staff spoke and treated him with dignity even when they didn't realize I was in the room. I also appreciate that I worked with the same staff from the minute he moved in until he passed. Their employee turnover rate was very low. I was there twice a week for 3 years and I never saw ANYTHING that would make me call the state. Actually, their state statistics were pretty good compared to similar facilities in the area. I think people just see this place is on the corner of Hoover and 10 Mile and assume it's a dump. I would fine going there when it's my time.

HAppy to be home

Terrible place to be. My father was hit by a combative patient, I asked if my father could be moved they said no. It smelled like urine the food was cold the staff was rude I saw cockroaches on the floor. I got my father out ASAP and took him home.

Concerning

My Father was a patient at Warren Woods for 6 months. The facility smelled of urine, the food was served cold 90% of the time, and staff was very uncaring and downright rude. We always tried to have a family member at Warren Woods with my father at all times. When he first got there they did not have the correct medicinefor him.. They were not checking his blood sugar or blood pressure. When we realized this we went to the director of nursing with our concerns. She acted as if she did not have a clue as to what we were talking about! As it turns out she had no clue about anything that was going on the nursing home. So we went to the administrator who was rude to myself and my sister, shen we questioned the care our father was recieving. I feel sorry for all the patients there. If you do not have a family member to be your advocate when you are a patient there, it is a vey scary place. They put my father who is 84 years old and was there for Rehab and IV antibiotics in a room with 3 other patients who were long term residents there. These 3 other patients had demntia, they were combative sometimes with staff and screamed alot! We asked to have my Father moved to another room and the social worker asked us why? Again just like the Administrator and th director of nursing she was rude and defensive whenever we spoke about a concern about his care! The place was filty and their are knats flying around. Tiny Bugs! They would fly into his food if it was not covered. If we did not help him with bathing, he would never have been bathed. Again we complained to the adminstration and they said it is charted that he is getting a shower twice a week! My Father never saw the inside of a shower room! The first 2 weeks of his sftay there they neve even gothim up to go to therapy! They called it bedside therapy! He was recovering from a broken hip and he was supposed to be getting up every day and walking so we could get him home. Again i approached another manager there, the manager for the physical therapy. He was defensive and rude to me and my sisters when we asked why my Father was not coming down to therapy. He had no idea who my Father even was! This was by far the worst place experience my family ad my Father especially had to endure! when he would put his light on to go to the bathroom it would take sometimes over an hour for a nurse to come into the room. When he asked to go to the bathroom, they told him he had a diaper on and to go in the diaper! The diaper was for accidents, my Father is not incontinent. He was humiliated! We took him out of there as soon as we could! I would like to see those managers and administrators put their loved ones in that horrible nursing home! They have no compasion for the patients! I would not recomend this place to my worst enemy!!