Pomeroy Living Sterling Skilled Rehabilitation

Nuna2

Everyone was nice in the facility. friendly, they responded to my needs. The lunch room staff helped get me food to eat easily despite my dental problem. The PT staff helped make me stronger. Would recommend this rehab facility to others.

me mama G

The Nursing and Therapy staff have been responsive to needs and concerns of my loved one. I am satisfied with the care and service given. Overall staff courteous and friendly. Food was good. Would recommend this place to others.

jpiggy

The staff-nurses aids all "don't have time to help you..."I'll be back in 20 minutes" How does this seem when you have to go to the bathroom...?? You have to wait to go to the bathroom?? School lets the kids go when they have to, not wait! Older people sometimes can't wait s nd they soil their dipers, and its embarrassing. But they don't care. There is no dignity there..DON'T PLACE ANY ONE HERE.. My loved one is leaving the end of next week..it's a shame on what I have to pay for this place, s nd lousy conditions..

togo

When you go for rehab, Grand Traverse sed do ction is, big, spacious, clean, staff friendly, and attentive. When you become a "resident" things change and you enter hell....staff unfriendly, rude, tell you off a nd you wait sometime 2 hoursbto go to the bathroom, or to bed. Terrible, I'm moving my relative as soon as I can... I know these laces are not the greatest, but the staff has to care for who they take care of and no themselves...They havevto take care of the people, not stand around talking, when someone nee ed s help...

mbnln

My mother-in-law was there after surgery. Luckily my father-in-law was visiting when they changed her dressing. He told them that it didn't smell right. It was infected and they had not noticed. She ended up having surgery to clear out the infection.

cdau

This place is a nightmare, my relative was sent here for rehabilitation following heart surgery - She was able to walk when admitted. Although the doctor ordered a low sodium diet surprise visits during meals would prove she was given whatever was prepared for the other residents - within two weeks she was in the hospital with heart failure. also among other rhings She would sometimes wait 40 minutes for any kind of assistance.

discontented

My brother-in-law was sent to Cherrywood for therapy after he broke his hip. The facility was attractive and the staff attentive. But when he fell out of bed, three weeks into his stay there, everything changed. They put him in a room closer to the nurses' station but he fell out of bed again a week later and broke his other hip. There are supposed to be alarms attached to beds and chairs when patients try to get up by themselves but either they didn't work or no one responded to them. He was sent to the hospital for hip surgery. Three days later when the hospital discharged him for readmission to Cherrywood, without any warning beforehand, the administrator simply refused to readmit him, saying their were no beds available, This was an obvious lie because there were plenty of empty rooms and beds there 3 days before. Cherrywood simply did not want to bother with a patient that needed more care and could possibly become a liability. After all, he had fallen twice within one week on their watch. While I understand the underlying fear of repurcussions, to leave the patient and family out on a limb like that with no prior discussion or explantion is unethical and inhumane. It is a shame that families who are already traumatized and stressed have to deal with with callous administrators who don't care and are just looking out for themselves. For this reason, I would not recommend Cherrywood to others and warn them to read the small print on documents very carefully.

arod72095

My experience with this assisted living provider (Cherrywood Nursing & Living Center) was and remains to be a positive one. The staff is pretty friendly. The familiarity between staff members and the residents' visitors was both fruitful and friendly. My grandfather's nurse remembered my entire family's names.The facilities are absolutely stunning. The landscaping outside is flourished with perfectly cut green grass and beautiful arrangements of flowers around every corner and bench. I wish the inside has more plants and greenery. The amenities are about as top notch as it gets for a nursing home. They have a special area for massage therapy! If you're feeling a little achy, then a massage would be great! I remember reading through a portfolio listing a plethora of potential activities, like playing bingo, shuffleboard, chess, checkers, and many others.I rated Cherrywood 4 stars, and not 5, because of the average age. Reading the brochure and reading testimonials, one would think it's more a "rehabilitation institute". I think they even advertise, "the path to recovery..." as part of their slogan. Sadly, it seems as if at least half of the residents are 75 years, or older. I wouldn't call it deception; I understand it's just the way nursing homes are marketed. If it weren't for that, I would have given it 5 stars.

hostinskya

At first glance Cherrywood appears to be a very nice place for a person to live during their retirement years. The grounds are well kept and nice, and there is a lot of natural light in the facility. The patient rooms were an adequate size, and I appreciated the fact that they tried to make the hospital beds look more like actual beds. The menu selection was good. On the negative side it appeared that whenever I visited the patients who were not as coherent did not get good treatment. It would not be unusual to see a room full of elderly people in wheelchairs hunched over. There would also be elderly people asleep throughout the hallway as well. My family member did have strange marks on her body that we still do not understand how she got them. They were also callous when my family member died. They appeared impatient and just sent us to her room to pack, no words of condolences at all.

Social Worker # 1

I visited Cherrywood Nursing and Living Center in November 2011. In general, I thought that Cherrywood Nursing and Living Center would be an excellent choice for someone who is looking for a beautiful Nursing facility for a friend or family member. Cherrywood Nursing and Living Center, is one of the most comfortable and homey facilities that you could ever imagine. The grounds of the facility are comfortable, and have a very homey environment, and very tasteful to the eye, tastefully decorated and inviting common areas. A varied menu that is also prepared on a daily basis to meet all of their residents' nutritional and dietary needs. The common areas of the facility are situated on Park like grounds with beautifully landscaped courtyards with a serene setting for rest and rehabilitation that is very unique and tasteful to the eyes and the surrounding neighborhood has the same serene settings. The residents' rooms are beautifully decorated with full matching décor from the furniture to the bedding and the carpet on the floor all match and blend very well together with perfection. The residents' rooms are also very clean and have no smell. This facility is for anyone and everyone that would like to live in a very homey environment. The staff and management of the facility are very nice, professional and team, task oriented in their specific job duties and their performance. They also offer 24 hour nursing care provided by Registered Nurses and Licensed Professional Nurses, Restorative Aides and Certified Nursing Assistants. They also have visiting Physicians to attend to their residents and coordinate their residents individual needs as necessary. I know the residents receive excellent care there. While I was there, I noticed that their Therapy gym, Therapy rehabilitation, is available to their residents seven days a week. I also noticed that they offer their residents a specific plan of care to meet their individual needs. I would have to give Cherrywood Nursing and Living Center a five stars rating for their quality in excellence. Overall, Cherry wood Nursing and Living Center offers their residents rehabilitation, long term care, hospice and respite care and I would highly recommend it to anyone and people over 50 because I know that they would love it there and I know that they would do very well there.

Blesseddaughter

My mother is a resident on the Houghton unit of Cherrywood nursing center. I was very nervous at first when I had to make such a hard decision to place my mother in a "nursing home". I have to say the staff on this unit in this facility has made all my fears go away. The facility itself is clean, very well decorated and warm feeling. The staff on this unit is amazing, you can tell they truely care about their residents. The nursing staff are very knowledgable and go out of their way explain things to my both my mother and my family. They handle situations that could be very scary to a family member in a calm and professional manner at all times. The aides that take care of my mother are nice and always go above and beyond. The staff always has a smile and a hug for my mother. I truely feel blessed that I have found this place for my mother to live, I've heard so many bad things about nursing homes and Cherrywood has proved that you can find a place where your family member can get amazing care. Thanks to the staff on the Houghton unit at Cherrywood I can visit my mother without guilt, knowing she is very happy where she is.

Patco

My mom was there only a week. She fell twice. The second time she broke her hip and needed surgery. She was found on the floor alone in her private room. Shes recovering in another nursing home now...those people call this place scarrywood and NOT cherrywoood....beware of who you send here !!!!!!!!