Medilodge of Rochester Hills

Jun-03

My friend was a resident of MediLodge of Rochester Hills. They lost stuff. Her hospital bed didn't work. I complained, and after two weeks, once I noticed that it didn't work, they finally gave her a bed that worked. She had fallen a couple of times, so they put a really thin mat on the floor for him. They're short-staffed. Some staff are helpful. The food looks pretty poor. It was very minimal. They would list a nice menu in the hallway, but that wasn't what they had. The facility was run down. Her drawers were messed up. They were just very old. They have bingo.

pmigirl

Only one day @ Rochester, then i transferred to another facility. Patient entrance not easy to find, road around bldg is in bad shape. Room was very depressing (colors, furnishings) , shared toilet with adjoining room, no shower. Food was not appealing. Staff was attentive but it couldn’t offset everything else.

gijane

First and far most, there’s. Never any fresh water available for the patients. When they do have water, they place the water in a water cooler, and place the ice cubes in a picnic cooler. You help your self. It’s kept in the dirty cafeteria, where majority of the patients are in wheel chairs and unable to reach for water. The food is served “ice cold” and nasty looking. Nothing is fresh, vegetables are from a can, the coffee is old and cold. The pint of milk is Luke warm. But the water availability is so important for the patients .... they look dehydrated... and color of their skin.. is dull. The patients walk around bare feet, as well as the ones in the wheel chairs, where they push themselves. Don’t worry about having to buzz the nurse with the remote that’s wrapped around underneath the bed and “unplugged from the wall”. By 8:30 pm, all patients had been heavy sedated with medication where they sleep thru the night in their same cloths that they wore that day. And many if their doors are closed with all lights off. I went unexpected at 9:00 pm to visit my mom.... her door was closed, lights out and she was sitting upright in her bed “slumped over” the bed as if she was tieing her shoes... I screamed for the nurse, she was no where to be found... I couldn’t wake my mother up... she was so heavily sedated she did not wake up til morning. The hired help will even braid the patients hair out in the halls using someone’s bed table from a patients room. They would set the comb, brush batters, and Bobby pins and broken hair ends .. leaving them on the table. When done... the hired help will pick up their tools and with their hand just wipe their hand across the table , and not santizing the table. You see debris in the hall ways, and you can watch the staff just “ kick aside” the dirty napkin, paper cup, or dirty laundry against the wall, this place needs to be shut down, but not before the State makes an un- announced visit so they can witness their unsanitary operation. There’s more to report, but tooooo much to say and not enough time. I’m pulling my mother out and sending her to emergencies for dehydration. Please people ... report everything you see that’s wrong in this place....... people are dying and we have on video that the patients hanging out in the halls watch the deceased being carted away in a body bag on a stretcher for everyone to see. Get your loved ones out of this coachroach, filthy place.

shannonc.

Very clean and professional facility! Each time I have visited the staff has been very caring and accommodating! I would recommend this facility to anyone looking to place a loved one.

Mr.foster

This is by far the worst place on earth for your loved ones. My mother suffered a injury do to negligence,she had all her belongings stolen out of her property that I'm still trying locate.

Concerned Citizens

This place puts on a big front initially to make it seem as though it is an acceptable place to have a loved one cared for. However, this is NOT the case. After some time of being subjected to Medilodge of Rochester Hills, it became clear to me (and others) that this facility does not really & truly CARE about the residents. The staff is greatly lacking - in a variety of ways. Call lights (that some residents use to "call" for help) will go unanswered for an absurd length of time. In fact, there have been times I have seen a call light ignored for over an hour. The employees are also extremely unprofessional for the most part. If an "incident" is reported, nine times out of ten nothing will be done with regard to a suitable resolution. If a resident needs to be repositioned - well, good luck finding anyone to give proper assistance. The management is one big JOKE at this place. I have seen nurses and aides sitting down, chatting while patients are completely neglected. This facility will put one (usually inexperienced) nurse on staff for the night shift to (supposedly) "care" for 30 or more residents. I have been at Medilodge of Rochester Hills at night, and I have seen first hand countless instances of neglect. If you care about your loved one at all, you will make sure to never, ever put them in THIS place!