Holt Senior Care & Rehab Center

gloriat

My spouse was at the facility in July 2022 for rehab. and as a social worker I chose this facility because of knowing of its excellence. This only proved to be true while my husband was there. The Doctor and staff were outstanding. The care and attention he received and interaction with me was superb. I continue to refer others to the facility. Although the facility may be older what is important is the excellent care it provides.

Tamara

My brother was in Holt Senior Care & Rehab Center for several weeks, it's wonderful. The staff was outstanding and the care was excellent. The food was okay, but my brother is a very picky eater but they helped him. It's clean and it's attractive, it has good halls, and they encourage people to get out of their rooms and move around. They offer quite a few activities, they have movie time and they have bingo and some other things like that. They offer two activities every day, one in the morning and one in the afternoon, they had entertainment, they had speakers and they had games. The health insurance paid for it.

Donna

My mother is in a nursing home at Holt Senior Care & Rehab Center. The nursing staff members have been excellent to my mother there. They treat her like family, and it's always very clean. When I go in there, they're always very prompt with letting me see her. My mother seems happy. I know that she was part of a singing group, and like a games group where they do games like cards and different games. Then there was another group that was like a music group. She's in a wheelchair, doesn't do dancing. But they listen to different music, so it was like music therapy. The food seems like just healthy food. She never really liked to eat, so the fact that she has gained weight while she was there is a really good sign that she's eating well. It's definitely worth the money.

Lelah

My mother is currently a resident on Oak Hall and I am familiar with other in-patient rehab facilities. This is the best I have ever seen! The rooms are very clean and provide ample space to move wheelchairs and walkers around. They are bright and cheerful. Staff are just absolutely incredible! They are without a doubt smiling and helpful, each and everyone, all the time. They go above and beyond to make sure my mother is well taken care of. There are many different areas in the facility which my mother can wheel to for diversion and activities. I think the negative comments I've read are from individuals who do not truly understand the definition of rehab. My mother is there to regain her strength so she can go back to her apartment. She is not there to be coddled. These people constantly encourage her and gently push her to do her very best. My sister calls them "miracle workers" and I agree. Highly recommend this place for those serious about rehabbing.

indigojay13

I am the Life Enrichment Director here at Holt Senior Care and Rehab Center. I was previously the Director of Social Work as well and have worked at the center for just over 5 years now. The team here is wonderful and the staff are caring and very involved in the residents' lives. I question a few reviews posted here as they appear to be either disgruntled employees who didn't do their jobs to our set of standards or family members who maybe did not pay their bills or support their loved ones during their time here. If you were to talk with the residents, they will tell you- yes, the building is older, but the care is great, the food is good and there are always alternative food items as we have an "anytime menu" where you are able to choose from an array of various foods eg all types of sandwiches, soups, salads and other items. They would tell you they have choices in care, activities, community participation- their have control over their lives and a high quality of life here, living life on their terms. If my loved one were to require therapy or 24 hour care, I would gladly send her to Holt Senior Care as I have faith and trust in the staff and the Administration. They truly care about the residents with a goal to improve the quality of life of residents, family and staff. It is frustrating that anyone-disgruntled or otherwise can hurt a company by leaving bad-and untrue- reviews just because they are bitter. I am proud of HSCRC and would recommend it to anyone!

concerned for seniors

Terrible facility. While some of the aid staff is pleasant and a pleasure to interact with, others leave a lot to desire and clearly do not want to be there or do their jobs. Small, dark, cramped rooms. The food was barely edible and we had several issues with my relative not eating because of the food being so bad. The person who does the insurance billing and such, Bob I believe his name is, is very standoffish, and treats patients families as though they are stupid and have zero knowledge of medical billing/insurance procedures. It was like pulling teeth to get a copy of the patient billing from admittance to release, so we could go over the billing with a fine tooth comb and make sure we were billed correctly. Apparently, he does not know how to print a patient statement record, showing all charges, writeoffs, etc, it has to come from corporate, yet he can bill the patients account??? Just now receiving a bill for over $1,000, 3 months after the patient was released, with some lame excuse about waiting for insurance to pay and not knowing the co-pay. Really because he didn't have an issue billing us ahead of time while she was there, he magically knew that number. Ridiculous. My relative will not be back to this facility, we are choosing one a bit farther from home, but with much better reviews and a much better staff, who have kindly answered ALL our questions and been wonderful.