Chestnut Hill of East Longmeadow
32 Chestnut Street, East Longmeadow, MA 01028
Featured Review
4
|
July 11, 2022
A loved one was a resident of Chestnut Hill of East Longmeadow. They did a lot of group activities almost every day. They would have the activity person in a room, and they would play games, or they do art or music. They were just much more involved. A lot of the time the food would be cold. I think the breakfasts are better than the dinners. If I was there, they would offer me a meal as well.
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About Chestnut Hill of East Longmeadow in East Longmeadow, Massachusetts
For more than a decade, Wingate at East Longmeadow has met the short-term rehab, long-term care and respite care needs of patients and their families—always with attention, understanding, compassion and respect. Located on a quiet cul-de-sac just minutes from Heritage Park, this 135-bed facility provides a tranquil environment for Wingate’s patient-centered approach to care, promoting healing, recovery and comfort.
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
2.0
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Reviews of Chestnut Hill of East Longmeadow in East Longmeadow, Massachusetts
2.5
(2 reviews)
Facility
2.5
Staff
4.0
Food
2.0
Activities
3.0
Value
2.5
Some one who cares
1
|
August 11, 2024
Our relative was recently placed at Chestnut Hill for short term rehab. Our experience at this facility was negative. PT and OT was spotty and inconsistent, though was supposed to be scheduled 5X/week. Didn’t happen. Facility was dirty, dingy, and ill-kept. Floors were dirty with trash and debris lying about. Phone system in-operable for the entire time of our patient’s stay. The administration could not seem to get the phone working properly. Majority of time no incoming calls could be received and sometimes the patient couldn’t call out. A working phone is a basic service. No remote for t.v. - if patient is bedridden (as ours was) this is a problem because you can’t turn the t.v. on or off, or the volume up or down, or change a channel without bothering the beleaguered staff. Staff did not document or keep accurate records.
Sarah
4
|
July 11, 2022
A loved one was a resident of Chestnut Hill of East Longmeadow. They did a lot of group activities almost every day. They would have the activity person in a room, and they would play games, or they do art or music. They were just much more involved. A lot of the time the food would be cold. I think the breakfasts are better than the dinners. If I was there, they would offer me a meal as well.
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