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Future Care Chesapeake

305 College Parkway, Arnold, MD 21012

(800) 558-0653 (Caring Family Advisor™)

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4.2

(56 reviews)

Care Offered: Nursing Homes

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Future Care Chesapeake

Arnold, Maryland 21012


4.2

(56 reviews)


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About Future Care Chesapeake in Arnold, Maryland

Future Care Chesapeake is a Senior Living provider in Arnold, Maryland that offers residents Nursing Homes services. Contact Future Care Chesapeake for more details on services and rates.

Map of Future Care Chesapeake

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    4.0

  • Staff

    4.0

Medicare Provider Number: 215186
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

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Reviews of Future Care Chesapeake in Arnold, Maryland

4.2

(56 reviews)

  • Facility

    4.6

  • Staff

    4.5

  • Food

    3.6

  • Activities

    4.4

  • Value

    4.6

Jesse J

5

December 5, 2023

I am/was a resident of this facility

Superb rehabilitation staff and facilities. Caring and dedicated professionals provide round the clock care.

wintersimms

1

October 30, 2023

I am a friend or relative of a current/past resident

Future care was dirty, constantly smell like reheated, collard greens, the food was horrendous, no one answered call button. My husband came in on a Friday night removed by Monday morning because the way this facility was ran.

MaureenMarshall

5

December 19, 2022

I visited this facility

The entire facility is top of the line on cleaning. The ladies at the front desk are very friendly and welcoming! The staff n nurses have all been very nice and accommodating for my Mom. My mom get confused and doesn’t remember things or know how to ring for help so I have to call the nurses station most of the time and they go above and beyond in accomplishing her needs which makes this very difficult process much easier to deal with!

Tracy

4

October 7, 2022

I am a friend or relative of a current/past resident

My father has been in FutureCare Chesapeake for a month now. Everything's been positive. The community is very nice. It offers a lot of amenities. They keep them active and busy. My father seems comfortable there. The facility is very well kept. The staff seems pleasant. He seems satisfied with the food as well. My father hasn't been moved to his long-term care room yet, but he is still in the rehab room. He is sharing a room with a person that's receiving subacute rehab as well. Everything looks great. Their dining area is very nice, open, and spacious. They've got what appears to be a few different options when they go in there, and they also use that space for like an activity center. It's a social area for them, which is nice. I haven't seen them in action, but they have an activity room, they have games available, they have outdoor space, and they have gardens where you can go and sit and walk around. They have a salon/ barber, too.

Andrea 1

5

August 26, 2022

I am a friend or relative of a current/past resident

We have our grandma at FutureCare -she started out as a patient needing just a short stay for rehabilitation but has now transitioned to live there permanently. She is well taken care of and happy. The staff are attentive to her needs and we feel blessed to have her in good hands.

BobTucker

5

May 25, 2022

I am/was a resident of this facility

Staffing: The regular staff was very good. The temps ranged from good to very bad! The PT/OT staff are excellent! They work hard to help you get better. Food: It varies. Food is usually adequate, but not always tasty. The director of Future Care Chesapeake is a warm and caring person who will listen and try to help you with your needs. Overall it is a good place. It has both short and long term residents. I was there short term (two weeks) but from what I observed they treat the long term people well also. No matter where you decide to place your loved one, you must remain a lifeline to them! That is very important!

Anthony

4

May 4, 2022

I am a friend or relative of a current/past resident

The Future Care Chesapeake nursing home was clean, it was modern, and the staff was consistently friendly and helpful. However, they knew my wife had dementia and they seemed to struggle with the fact that she had it. They could improve on having a better understanding, better consideration, and better handling of people with dementia. The room she stayed in there was adequate.

Edie S

4

May 1, 2022

I am/was a resident of this facility

Spent 10 days in rehab at Future Care in March recovering from neck surgery. Employees were professional and helpful. Answered when I rang for assistance in a timely manner. I would rate the PT team especially good

happygrammy1

5

April 15, 2022

I am/was a resident of this facility

The staff are both professional, caring, friendly, and knowledgeable. This includes not only the nurses, aides, great therapists, housekeeping staff, kitchen staff and all involved in patient comfort and care. I had excellent care while i was here all 3 times.

madderthanhell

1

March 19, 2021

I am a friend or relative of a current/past resident

Mom was a patient and recieved zero care in the 5 days she was there. No therapy. And was hurt in their care. Never ever again.

Lucky Laurie

5

March 13, 2020

I am/was a resident of this facility

I was welcomed to Future Care Chesapeake on December 19nth,2019. The rooms were attractive and 'eat off the floor' clean. The staff were very friendly,helpful and compassionate. I participated in excellent therapy sessions with highly skilled Physical and Occupational therapists. they empowered me to build the strength and skills I would need to return home. The social workers and nurses were also very helpful and provided lots of great information. Lunchtime was a treat every day at the 'Future Care Cafe'. The staff waited on us like in a restaurant and they made us feel like kings and queens. We ordered off a menu,enjoyed a delicious lunch and great entertainment from one of our residents. He would play the piano every day at lunch-putting a smile on our faces. We also enjoyed activities such as bingo,bowling,a New Years Eve party,music and donuts with a volunteer, and manicures. I liked my room mate very much. We had some nice conversations. I got to enoy a daily newspaper and magazines too. I am very grateful for the excellent care and therapy at Future Care. And I'm happy to say that I am enjoying a full recovery. If you or a family member is in need of rehab,Future Care has great therapy that will empower you to be independent along with a supportive and compassionate staff. I was lucky to be here Thank you,future Care Lucky Laurie

MR. LANE

5

February 10, 2020

I am/was a resident of this facility

FUTURECARE IS VERY CLOSE TO MY HOME . THE REHAB DEPARTMENT IS GREAT THEY LISTEN TO YOU AND THEY ARE VERY GOOD AT WHAT THEY DO. THEIR MAIN FOCUS IS TO GET YOU BACK HOME DOING NORMAL EVERYDAY ACTIVITIES.THE STAFF REALLY CARES ABOUT YOUR NEEDS, THEY INTERACT WITH ALL THEIR PATIENTS. THEY RESTORE YOUR CONFIDENCE. IT IS A GREAT FACILITY.I WILL TELL EVERYONE I KNOW. THE FACILITY IS ALSO VERY WELL MAINTAINED. ITS A AWESOME PLACE. THIS IS MY SECOND TIME HERE AND IF I HAD TO RETURN I WOULDNT MIND.

Rickyroo

5

August 21, 2019

I visited this facility

My mom was in Future Care for over 2 years until her death last month at age 93. I cannot thank everyone enough for the excellent care and compassion she received. My mom loved the unit 1 staff, the food, the excellent therapists, the salon, and there was always entertainment and activities to participate in. I’m so thankful we chose Future Care.

dappleby50

5

August 5, 2019

I am/was a resident of this facility

The facility has a clean environment. I enjoyed having a window bed, because I could enjoy the view. Maintenance was great, it wasn't nothing they couldn't fix or find. Therapy was great as well, it was times that my therapist would come to my room to help me get ready for therapy. Therapy really helps you recover and they really want you to do better.

bobbi45

4

May 31, 2019

I am/was a resident of this facility

The facility is bright and cheerful. The grounds are beautifully manicured with lots of flowers and bird feeders. The courtyards are great for sitting out for good weather and entertaining guest. The staff are kind and very caring, and very experienced. The aides are loving, they are too busy and we need more of them. Activities were fun, especially the week they had a wild wild west theme and the best part was the root beer floats! A lot of the residents enjoy the dining hall for lunch, it would be nice if it could be open for dinner too! The wifi reception is great. The TV offers a good selection of good channels. Therapist's are amazing in the rehab department, a lot of good equipment and support but really need more space for people to work with residents. Also more space is needed for the therapists to do documentation.

sunshine2019

2

May 8, 2019

I am a friend or relative of a current/past resident

1. Put hip replacement in a sak to weight him 3 days after surgery. Nursing Director did nothing. Injured his hip. 2. Third shift aide, 3:00 am. Shift decided on her own , without Authorization, took foley tube and large bag off patient and put tiny leg bag on. Late in day I ask patient where his tube was , removed sheet, tiny bag was bulged round about to bust! Called nurse , drained bag, it emmediately filled again. Blather was bloated with backed up urine. 3. Foreign speaking man rushed into room , announced he was transporting him out for blood transfusion. With that we transferred him back to hospital. We had been told nothing about blood so low. Nothing done About incompidenc! Not even apology.

fifi41

5

May 3, 2019

I am/was a resident of this facility

I found FutureCare Chesapeake to be an outstanding acute rehab facility. When I entered the facility I was totally immobile, unable to walk. Within days the PT/OT staff had me up and out of bed, beginning to walk. The PT and OT staff are experienced, professional and caring. The facility itself is very clean, quiet and in no way the stereotype nursing home that people are use to hearing about. The Maintenance staff and housekeeping staff are constantly maintaining and improving the facility. The administrative staff made the transition as smooth as possible. All my outside Doctor visits were arranged without any inconvenience. There were many activities that were made available to me to pass the time when I was not in rehab. I would certainly recommend this facility to anyone needing acute rehab care.

Betty0324

5

March 22, 2019

I am/was a resident of this facility

Physical therapy was great, I've done well doing what they instructed me to do. I had three different therapist. The activities were nice, it kept my thoughts off of my problems. I would like my call bell to be answered faster because I am on a fluid pill, but I do understand they have other patients. As I continued therapy I was able to get stronger and go to the bathroom alone. The room was fine, its a nice facility. If I ever needed to return to a facility for assistance, I would come to Future Care again!

Crud47

5

March 1, 2019

I am/was a resident of this facility

The facility was nice, the coffee was great in the lobby. The therapist and nursing staff were nice, overall the facility was good.

Djrock1117

5

February 20, 2019

I am/was a resident of this facility

The facility is clean and well kept. The staff is attentive to whatever rehabilitative needs you may have. Whatever concerns I've had were addressed within a short period of time. Staff is professional and proficient in all areas of rehabilitative heath care. I am fortunate to have been placed in a facility of such proficiency. The room is well kept and beds are made daily. I had personal staff that addressed all the needs I have had. I participated it church activities which were very inspiring, and helped to enhance my spirits and moods.

Leigh25

5

February 19, 2019

I am/was a resident of this facility

My experience was enjoyable. The staff which includes the Nurses, Aides, Doctors Physical Therapist, custodial staff and the Dietary Department were all very pleasant, caring, supportive and when needed comedians. The rooms were comfortable and had a beautiful view. From what I can tell they offer a variety of activities, I could tell that by walking pass during therapy. As far as the food you had a variety of food with the meals that were wholesome. I loved the ice cream, it was delicious!!! My therapist Danielle, Rob and Mike pushed me to the limits. I am grateful that they never gave up on me or never allowed me to become slacked. As I look back over my first physical therapy session, not able to walk or being very limited to where I am today. I am grateful that they never allowed me to give up as they always encouraged me.

Peggy Conrad

5

February 11, 2019

I am/was a resident of this facility

I came here about a week ago. The staff and food are both very good, in my opinion. I love participating in all of the activities that they offer, and the onsite therapy has been very beneficial for me. I would recommend FutureCare Chesapeake to anyone...this is my second time here and I've recommended it to my own friends countless times. I like how they keep organized records and ask you questions, to really understand what is going on. It's very well managed and professional.

Ggooch

4

February 1, 2019

I am/was a resident of this facility

My sister heard great things about Future care, so this was our first and only choice because she didn't trust nursing homes. Also i'm not from Maryland. The room is good, I enough blankets and everything that was needed. Because i was on a special diet, I had send back food that i couldn't tolerate to get something else. I started going to the dining room for lunch, because they seem to have a little more variety of choices. For breakfast I would've liked having meats other than pork, it would be nice to have other choices of meats because i don't eat pork for religious reasons. I did attend some of the bingo and cards games they offered in activities. The employees that work here are professional, friendly and I liked them very much.

carroll2019

5

January 31, 2019

I am/was a resident of this facility

The staff is very good, the staff goes out of their way to help you. The rooms are clean but could be a bit larger, i had a window view so it was nice to watch the snow fall. The food was good, I had choices in the selection. They had a good entertainment, having something for everyone. I also enjoyed the coffee and hot coco machine in the lobby!

Grannygogo2

4

January 28, 2019

I am/was a resident of this facility

The room is comfortable and I loved watching the birds eat from the bird feeder. I had no problem with the staff, I talked and joked with them and did what I am suppose to do. I wasn't in the mood to attend the activities but I loved that they offered ways to keep me busy. The therapy department was painfully good, the girls and guys were wonderful. I think I learned a lot.

Daphne75

3

November 30, 2018

I am/was a resident of this facility

The room was nice, I enjoyed the big window watch the squirrels and birds eating off of the bird feeders. The bathroom could use some work it looks dirty or just could be old looking. The room didn't have as much space as I would have liked because my wheelchair took up some of the space to maneuver. The food was good, they offered a optional menu for changes if I wanted something different. The nursing was tremendous, the aides have just been wonderful. The physical Therapy department was the best I've ever had. At night the noise level is ungodly, I could hear the neighbors TV from across the hall. I feel like I came here a zero and now I am 100%, with the therapy and dialysis. I am Thankful for the facility because I don't know where else I could have gone to get these services, but the noise level takes away from the good that here.

C.Tolan1

5

November 13, 2018

I am/was a resident of this facility

The rehab here was wonderful, great therapists. Neil, in PT, was amazing and the speech people Karen and Lindsey were great too. I think I walk better than how I did when I first got here.

A.Dyer1

5

November 13, 2018

I am/was a resident of this facility

I've been here for 3 years, and its been good. I feel comfortable. I don’t usually make friends but here, I get to talk to everyone. The food is alright. I would recommend this place to a friend, if they needed the care. Wendy, the GNA is so caring and lovely. She goes out of her way to help you. You have to get used to it, but it definitely becomes more enjoyable overtime.

O.Blades1

5

November 13, 2018

I am/was a resident of this facility

I've been living here for 7 years and its always been ok for me. I feel comfortable here, and they offer a lot of activities to keep you occupied. Bingo with one of my favorites. very accommodating staff, and I really couldn’t ask for any better. I'd recommend anyone in need to come here.

K.White3

5

November 13, 2018

I am/was a resident of this facility

I've been living here for about 3 weeks, and it's been good. I have made strong improvements, and they have a very nice staff here. Joanne, the physical therapist, is very concerned and genuine. I'd recommend this place to anyone looking. It's very clean. The food could be better, but it's a comfortable environment.

V. Haughee

5

November 13, 2018

I am/was a resident of this facility

I arrived to FC Chesapeake 2 weeks ago, but this is my 7th time here. The therapy in house makes it very easy. They’ve made it comfortable and I can see myself improving. Dr. McCullon is excellent. The doctors listen and work with you. I referred my sons mother in law for a significant problem, and she was very happy here. The food has improved. The quality of the nursing has improved dramatically.

B.Kincade

5

November 13, 2018

I am/was a resident of this facility

I have been here for over a week. Its been good, I’ve been making improvements to my health, and I participate in the in house pt and rehab. It's very clean. I would recommend to a friend because they constantly check on you and make sure that your needs are met. Staff changes but they’re all great. The food is good and they have a lot of options. They’re very courteous and obliging here and if you need anything they get it right away.

p.schneider

5

November 13, 2018

I am/was a resident of this facility

I am newly here. Its not home, but its very pleasant here. The staff is accommodating. Having physical therapy in the building makes it very easy and the food here is not terrible. If you are independent and like making your own decisions, I would recommend you come here for treatment.

Thankful oldr son

5

September 23, 2018

I am a friend or relative of a current/past resident

I want to take a few moments to sincerely thank the wonderful staff of Future Care Chesapeake in Arnold for all the help my mother received for her care and rehabilitation after a bad fall. I am very thankful for the entire staff’s efforts. From the moment care is started, you know the staff considers this to be more than a nine to five job. Care is indeed the primary word, as in all the staff cares. If you are looking for the best chances at a loved one’s recovery, gathering strength from administrated PT/OT, and hoping for caring staff that will administer effective care for your special person with great results, I recommend you call for an appointment with the admissions office to discuss your requirements. A great staff, a clean facility, a nice location, and easy to get to, the food is quite edible-I tried it, Future Care Chesapeake in Arnold Md is worth your consideration. Thank you Future Care Chesapeake!

Gladdy324

5

August 27, 2018

I visited this facility

The rooms here are good, I like the fact that I have a privacy curtain and the space is lovely. The staff has humor and they were very helpful and courteous. Therapy was great and is very passionate and knowledgeable, they didn't allow me to quit. One thing to remember is that you got to have faith in yourself. I enjoyed the bingo activity game they have weekly. Activities give each resident a calendar of events for each day, which I found was useful. I enjoyed the church services each Sunday as well. Also I have menu choices for breakfast, lunch and dinner. Thank you Future Care Chesapeake Team

ohiogal45

4

August 24, 2018

I am/was a resident of this facility

Future Care Chesapeake is nestled in a woodland area off College Parkway in Arnold. The many garden areas with bird feeders are a lovely feature and provide interesting entertainment. This is an older facility, but clean and bright with many Maryland prints on the walls. There is a dining room area for lunch or family visits, but many therapy patients often enjoy returning to their rooms for lunch after a strenuous morning. The occupational and physical therapy program is strong and goals oriented. If you mention to them a concern over sleep, pain meds, anxiety over the transition from here, you usually receive a visit in your room that afternoon to address your concern and provide information regarding billing, transition to assisted living or home, transportation services to help seniors to doctor appointments, or doctor referrals in one's area. Administration folks will often visit and listen to concerns. Patient service is a constant goal, and many aides really brighten one's day with their sunny personality, response to requests, and words of encouragement regarding therapy. Care providing is a difficult profession and these aides deserve a lot of credit. Having experienced several rehabs, friends visited Future Care before I committed to coming here. I am thankful for this rehab for many reasons, as it has been a wonderful place to heal.

grammy01

5

August 16, 2018

I am/was a resident of this facility

The rooms at Future care Chesapeake are fine, the closet space was just enough for my belongings for my 6 week stay. The staff is friendly, my only concern is that I like my door to stay closed and my lights to stay off at night and that didn't always happen. I had shared a room with another resident, but things didn't go well. I asked to switch rooms and things went much better with this match. The activities department comes around to invite you to activities, I love that idea. I enjoyed all the music shows during the activity hours between my therapy sessions. Also during my stay I enjoyed the snowballs and I sat with the man that plays the piano. The man who plays the piano is very nice and he plays at dinner time, he gives back to people with his music. Also, another concern I have is the food, I wish they would be more creative and have more choices other than the alternative.

Shaker2

5

August 15, 2018

I am/was a resident of this facility

The people that work here are wonderful. Its so hard to include all the names that helped me... and I would leave some out if I tried to name all of you, and I will remember all of the best ones for many years, you all are great! Kathy in speech Therapy helped me learned better how to eat and to learn to swallow properly. The nursing staff takes a little time to get to me, but its only because they are helping someone else. I had a stroke 6 years ago, but this is my second stroke and when I first came here I didn't speak well. People couldn't understand me but they worked so hard with me but now my speech is much more clear. My son heard me speak and said "Pops your words are better, now I can understand what your saying". Also my son came to visit and he said," This is a nice place, your in a great place!!! In leaving the facility gave me so much more information for discharge. I like to complain, but I have nothing to complain about here! I heard good news about Future care Chesapeake place, in staying here for a bit more than a month its better than expected. My roommate became a friend, so I had no problem we each had our own TV.

mawmaw1

5

August 15, 2018

I am/was a resident of this facility

The rooms are clean, people come in a check on you. The rooms have flat screen TV's on each side of the each room. Staff was good and helpful, most of the time I had the same caregiver each shift. There are many activities offered. Therapy was good, when I first started I couldn't walk or move my arms. Each day I did therapy. Even the days I didn't feel good, I still went and I'm so glad I did because now I can do more and I feel so much better.

flyboy18

5

August 15, 2018

I am/was a resident of this facility

Their rooms are fine, it would be nice to have a recliner chair in the room bedside to avoid getting back in the bed. I think it would encourage healing, to stay out of bed and sit in a recliner to have my feet up if needed for swelling. Overall my room was just fine, Thank you Future Care. Staff was very professional and courteous and has been very helpful. Food was always on time and I had a variety of food it was always good!!!

Joe Riley

5

March 7, 2018

I am a friend or relative of a current/past resident

My sister was released from the hospital and went to a nursing and rehab center in Annapolis. While there, she had to be readmitted to the hospital due to some oversights at that center. Being new to this kind of care and facility I decided to look around for her as I did not think her care was up to par. I decided to have her go to Future Care Chesapeake and am I ever glad. The facility is much brighter, staff so much more friendly and knowledgeable, rooms bright and in general an active, bright and friendly facility. The staff works so much more with her towards rehab. They have schedules and goals for her. They answer questions with out a lot of hocus pocus - they just plain answer them. The rooms are mostly double but clean and bright. Staff is great. Admissions Person (Linda), Social Worker (April), Medical Records (Donna), Unit Sect (Linda) have all been great and very helpful. There are a lot of other activities besides rehab but my sister has not participated in them yet as she is focused on getting better. I know I am a bit "all over the place" with this but I am just so happy that I picked Future Care for my sister - I just wish I knew more about this rehab business two months ago.

Wee Care

5

March 2, 2018

I am a friend or relative of a current/past resident

I visited many places before choosing placement for my mother in law. Most facilities were dirty and had an odor. Not Future Care Chesapeake. The caring staff, amazing rehab department and leadership surpass all others. The building was clean and the staff were always smiling. A bright building and rehab gym. Don't go anywhere else. Future Care Chesapeake offers everything your loved one needs. Caring and Compassion.

sandysold57

4

February 1, 2018

I am/was a resident of this facility

The staff on unit 3 wasn't any good, but I moved to second unit where I stayed and it has been great. If services were ever needed again, I would return to Future Care Chesapeake. Physical Therapy has been professional and caring.

greatjob!

5

December 15, 2017

I am a friend or relative of a current/past resident

I would like to thank Future Care Chesapeake for taking great care of my mom. The staff was attentive and met her needs. She was very happy and I even submitted a compliment form for one of her aids. Thank you. -Meaghan Buchanan.

reggiek621

5

December 4, 2017

I am/was a resident of this facility

i was a resident at futurecare Chesapeake after having a below the knee amputation. The facility was clean and the nurses were good as well. The food there was pretty good and they offered a variety of meal options. While the living section of the facility was good the rehab was outstanding and worth going here alone. The Gym area is vibrant and enjoyable and the staff is amazing. I had both occupational therapy and physical with Lindsey Epling being my physical therapist and Collen Burr as my occupational therapist. They both provided excellent programs designed to push me and get me better and able to function on my own. They were caring and compassionate and took a genuine approach to my rehab designed to get me home and functional as quickly as possible. So if you are looking for a great place to rehab and get better there is no better place than futurecare Chesapeake and the rehab staff there...

Brad123

5

November 28, 2017

I am a friend or relative of a current/past resident

My wife's grandmother is now residing in this facility after living in an Assisted Living facility for multiple years. The facility is clean, and she is getting much better care than she was provided in the ALF. She received great Physical and Occupational therapy and is now walking again. She is now engaging with other residents and attending some of the great activities that the facility offers. This has been a great move for her, and we are very happy about the care they provide.

BigRed67

5

October 31, 2017

I visited this facility

All TREATS, no tricks! I visited this facility in October 2017 and witnessed their annual Halloween Safe Night. I was pleasantly surprised to see they opened their doors to all families and their children in the local community. The ghouls, princess', super-heros, and the residents interacted so wonderfully during the evening. The kids skipped through the hallways to each resident waiting patiently to inquire about their costumes and give them candy. The evening culminated with cake and refreshments in the dining room. To see the jubilant smiles on the kids and the beaming residents just warms the heart. If you're aware of anything 'Social Psychology', you know this was a treat for the residents as much as it was for the children. The precious energy and spirit of youth, specifically children, has well-known benefits for the elderly. Can you say WIN-WIN! The entire facility staff were amazing throughout!

pshantzis

5

October 11, 2017

I am a friend or relative of a current/past resident

My 86 year old mom fell three weeks ago and came to Future Care Chesapeake for rehabilitation. She has been here for two weeks now and I am very happy with the care she is receiving and her progress. Every department, without exception, from the stellar rehab group to the well trained nursing staff has been wonderful. Everyone is respectful of my mom and her condition. She came to the facility extremely de-conditioned, unable to leave her bed due to miserable pain from broken ribs and other problems. Over the first few days the doctors and nurses got her pain under control and handled the indignity of her situation with care and concern. I have found, as a family member, it is easy to want your loved one to have instant access to staff and medication. While instant response may not always be possible, caring response has been provided for my mom every step of the way. I highly recommend this care home for any family who needs this service.

Someone who visits Unit 1 weekly.

4

September 13, 2017

I am a friend or relative of a current/past resident

My mother was at FutureCare Chesapeake in Arnold for nearly 4 weeks. The staff were so caring and compassionate. My mother was in a different facility in the recent past and was very unhappy, therefore had huge reservations going to another facility. The staff at Chesapeake made her feel so comfortable and it wasn't long when I saw a significant improvement in her mentally and physically. If we need services again, it will definitely be FutureCare Chesapeake. I've told anyone who will listen to send their loved one there if they need help. Thanks for all you do!

VickiMun

1

September 9, 2017

I am a friend or relative of a current/past resident

My mom was there for 2 days and it was the worse care we have ever received in our lives. She was supposed to be there 2 weeks for rehab and we left after 2 days by ambo. We did the tour and it looked okay but trust me when I say it's awful. She laid there for 16 hrs the 1st day with no pain meds after just having back surgery. I then discovered that she had swelling on her backside at bedtime and mentioned it to her nurse. She said the afternoon doctor had documented it but no one ever mentioned it to me. It was so bad she was admitted back to AAMC for IV antibiotics. She is home now doing so great!!!! Whatever you do, do not leave your family members there

The Talker

5

August 31, 2017

I am/was a resident of this facility

I was a recent patient of Future Care Chesapeake. I found the nursing care, doctor's decisions and daily care to be outstanding. When I was first admitted from a life threatening automobile accident, I could not sit up in bed. Thanks to their daily regimen of physical and occupational work, I walked out three months later. The staff was very attentive and saw to it that I had medications on time and had frequent reviews of medications to make certain I was getting the best they could give. Their physical therapy unit is world class.

Marlena Calobong

1

April 9, 2017

I am a friend or relative of a current/past resident

This place has the absolute worst management. I have to say it's a management issues because who is it that's in charge of holding the employees to standards? The overturn on their staff is like a rotating door. I have to micro manage every detail of my fathers care. Even down to a shower. I wouldn't recommend anyone to this facility. The only thing they have to offer is a very nice dining area. I know this line of work is very hard...but wow. My dad is young and still able to help himself a lot. And he's able to communicate to me what is going on. My heart breaks for all the other people at Future Care Chesapeake that do not have a voice in their care. Unless you can spend everyday with your loved one, DO NOT PICK THIS PLACE!! They will keep you in bed as long as they can, send you to doctor appointments without the needed equipment for the patient to be able to participate in the visit (even use the bathroom), rooms are dirty, aides are absent on their shifts (real life hide and seek game), complaints to management are a joke, medication checked off as distributed...but it wasn't, feces left on his butt because no one will come assist in the restroom when the help cord is pulled, no shower in 2 weeks, feces left on shoes and leg brace after a bathroom accident.....this is just a handful of things I can think of that we've encountered in the past few months. MONTHS NOT YEARS. Accidents happen but if this many "accidents" is happening in a few months, imagine what happens over the years of your loved ones elderly care. Very sad. Very unhealthy environment for elderly care unless your loved one is fully active and able to communicate fully....and in that case, how much care do you really need. I'm currently looking for a better facility. Praying we find a place of integrity.

AB482025

4

June 16, 2016

I am a friend or relative of a resident

My mother stayed at a rehab facility called Future Care Chesapeake. The amenities were limited, and the facility looked a little tired. It could've used fresh paint. The nightstand she had was pretty beat up. However, the care that she received was excellent from the nursing staff to the nurse's aides, and to the physical therapy department. They were all just fabulous. The dining room was under renovation the entire time she was there. They completely redid the room, and once it was finished, it was gorgeous. She was in daily rehab the whole time. Although she received excellent care, they were not really up on her dietary needs. She was diabetic and she would have foods that were high in salt which would make her blood pressure go up. One time, she got a meal with three things on the plate, and all three of them were mayonnaise-based.

Mehartz

1

February 13, 2016

I am a friend or relative of resident

Nursing care was slow and did not pay attention to the patient. My relative continually had to ask non responsive staff for her pain medications who, instead of getting the meds made excuses and walked away. The facility was under renovation, hopefully they will improve on the less than builder grade materials they used.

aconcernedfriend

1

March 23, 2015

I am a friend or relative of resident

My Dad stayed here until he passed. I would highly recommend using any other facility. I often heard patients screaming out for "Help" from their rooms without anyone coming to see what was the problem. When my Dad needed to go to the bathroom, and hit the nurse call button to get help as instructed, and more often than not, had to wait an hour or more to have a nurse or aid respond to him. A 90 year old patient cant wait that long to go to the bathroom. When they need to go, they need to go! . He often had embarrassing and humiliating accidents as a result. Our family was told that they could not help move him to the bathroom for liability reasons. Thank God we didn't follow that advice. He would never have made it without us there helping all of the time. After walking the halls at night for sometimes a half hour or more, family members often could not find a single nurse or aide available to help us with Dad. Dad expressed anxiety and developed nightmares about not having anyone respond to his call button when he was dying or having an acute episode. We eventually took over as much of his care as possible and had family there as much as possible to make sure Dad was ok. Once the Future Care staff tried a new pain drug on him, and he went completely unconscious and non responsive, The nurses were not able to get a supervisor's timely approval as required to transport him to the hospital. Dad was finally transferred to the hospital emergency room at our insistence and demand. If family had not been there, I don't think he would have lived through the night. There were many other problems there. His catheter was supposed to be changed monthly as per the Doctors orders. In fact a whole month was skipped. Why? Because the staff said Dad supposedly "told them he didn't want it done". We didn't believe that at all. This was an inadequate excuse anyway. Complete irresponsibility. Our family was there every day, we had his medical power of attorney, and yet the staff never mentioned to us anything about his missed catheter change! ! Nor was his urologist informed. It was finally changed a month late, and he soon thereafter died of urinary sepsis. I feel a direct result of his lack of proper care. I fear for the care any patient gets there. While the nurses generally seemed caring , they simply were given too many patients to do a good job for any single patient. It's not a safe place to leave a loved one in my opinion, I never would use this facility again. Talk to the patients there. Ask patients how hard or easy it is to get a nurse or aide to help them. Walk the halls and listen to people calling out. You wont want to leave anyone you care about here.

breezy1

2

March 10, 2012

I visited this facility

My father had a heart attack in 2011 and was not able to go directly home after being released from the hospital. It was a difficult time in my life as I was unused to seeing my father in poor health. We hoped that the facility, which was close to my parent's house, would help him get better quickly and be able to go home. Unfortunately the facility was not the best of facilities and was not what I had hoped for when we chose it. It was drab and dreary and did not have any single rooms. My father had to share a room with a gentleman who liked to listen to the television very loudly. The staff was nice but it was very much an institutional setting and I was grateful that my father did not have to stay more than a week. In some ways the fact that the facility was so drab and dreary may have contributed to my father's desire to get better quickly so he could go home.

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