Amber Oaks Assisted Living

ReviewerFC092622A

What I liked about Amber Oaks Assisted Living was it was independently owned and it's a small home. It had a very homey approach to care, the rooms, and things of that nature. The owner had a good philosophy about care for the residents, and I did like that. The facility needed a little bit of updating. I think some of that was just due to restraints of being able to utilize or order things as needed due to COVID. I think they're just trying to bounce back from that. It's not COVID-related illness, but just being able to purchase things that you need to purchase like updated furniture or things of that nature. The food was excellent and the residents seemed happy there. As we toured, we ran into folks who just were pleasant and seemed happy. We met with the owner on the particular day that we toured. I actually toured twice, so I met some of the staff first off. I wanted to go see it first and then take my folks to see it. It seemed like most of the staff had been there for a while, not like a rotating staff, but people who enjoyed working there and staying there. The only thing that was a little lacking was the updating of furniture in some of the common areas. Outside of that, it was a very nice place. They had an atrium that needed to be maintained a little bit better.

Charles

Amber Oaks Assisted Living is a nice location. It is close to my home so that I could visit easily. Everything seemed to be well presented to us. It looked like the activities were somewhat limited. They had a schedule of activities, but we didn't see anyone participate in anything other than just sitting around and talking. The facility was older, but it looked like it's been well taken care of. They had a salon and a library.

Provider Response

Kelly

I toured Amber Oaks Assisted Living. I spoke with the administrator. He took out a lot of information about all that we had going on and brought my parents in next weekend, so they could do a viewing and see what it is because they're out of town and they're about 100 miles from where I'm living. My tour was great. It was a very nice facility. I hope my parents are satisfied with it, and I hope it fits everything to their liking. I believe it will. The staff was very helpful and knowledgeable of any questions that I asked. They were engaging with us and willing to help. They have apartments. What we were looking for was more like the one-bedroom apartment type, and that's what he showed us, and it was very, very nice. We walked through the cafeteria, and it was immaculate. The atmosphere within the room there was nice. They have a prayer room where they hold church services. If my parents choose to, they can attend that on Sundays. There's a small exercise-like room, and there's another room that's a library. They have a lot of stuff going on there for them. They have a courtyard in the middle of the place. If you walk outside, there are nice flower gardens. They have a raised garden set up for the people if they want to put some vegetables to attend to. It's very nice.

Provider Response

Linda

Our tour at Amber Oaks Assisted Living was good and very informative. It's a very nice place. It's well maintained. The people seemed like they care about the people who live there. It looked like they try to treat them as individuals. I thought it was all good. The staff who toured us around was very nice and very informative. She did everything that you would expect. They have like a small refrigerator and a microwave in their little room in case they wanted something to heat up in the room instead of going to the dining area. The dining area looked like a restaurant. They had placemats and stuff at the tables. In the center of the building, you could go outside. There's the outside courtyard that's private. That's for all of them there. It's not an individual private courtyard; it's for the whole facility.

Provider Response

C.C.

The people at Amber Oaks Assisted Living were nice, but the building is so awful and depressing. You walk in, and it smells. They wanted so badly to walk me around and show off how wonderful everything was, but it wasn't. You walk into the front entrance hallway, and there's just junk all over the floor. It was just dirty, and they could have changed the rug. It was just rundown. The staff that accommodated me was just wonderful. The man that evidently runs the place was just very very nice. There were no activities. Everybody was just sitting in chairs and watching TV; that was was it. The rooms were very tiny and sad. It meets the price. It's pretty cheap, and it matches how cheap it is.

Mitchell

Amber Oaks Assisted Living was a nice place. It was well kept, well maintained, and clean, and it had a very pleasant atmosphere. All the residents we met looked like they were happy. We only met a few of the staff, but the one who gave us the tour did a fantastic job. The administrator who spent some time with us did a fantastic job, as well. We met a couple of the other staff just in passing, and they were very nice and very pleasant. They made some chocolate pie that was fantastic. They explained how they do the processing and preparation of the food, and they make it primarily all from scratch, so it's not processed food. It's an older building, but it's still really nice and well maintained.