Villa St Francis

Maggie

Our father was at this facility in 2006 when he passed. The rooms were spacious back then. We placed our mother here on Sept. 18th, 2021after she said it was time to go to a nursing home. We trusted Villa St. Francis with our beautiful mother. The cost of her "Box" was 7650.00 for one month. She had no room for her belongings, etc. The COO said that is the minimal size allowed. Her roommate's space was bigger and had "junk" spread out everywhere. Her roommate had 5 visitors, 2 which were unmasked and began cough a few days later. We told them that her cough sounded bad, yet all they did was take temperatures. A few days later our mother started coughing and once again they just took temperatures. No testing for covid. They said they would give her cough syrup???? Not long after, mom came down with fever and they finally tested her after insistence from us. Test came back positive. Unfortunately, our beautiful mother passed from Covid from their lack of following covid protocols. She was in Villa St. Francis less than 3,5 weeks. The CEO has contacted us and said they never give refunds which we had ask for. That was his biggest concern. He told me that the staff took wonderful care of our mother which is not the truth. She was vaccinated and was waiting on booster which we continued to ask them about. They then said she died of sepsis on death certificate, which has been amended to the truth. Mom died of air hunger as they tried to give her a crushed up hydrocodone in pudding for pain???? No morphine, etc for her pain, yet they have it on sight because they are also a hospice facility, The NPR told us she only works during the week so I guess if you die on the weekend you are out of luck. I could go on and on, but please do your research before placing a loved one in a nursing home. Mom was a strong woman of faith and member of POP parish for over 45 years and yet was let down by the Catholic facility.

JoAnn Gardner

My Mother spent her last year in this facility. They took her in in the middle of the Pandemic. And yes, there were a lot of restrictions and a lot of time that we could not even go in and see her. We NEVER gave up on our faith that this place was a right decision at a time when many places would not extend a hand. I can say that the rooms are pretty small, but their hearts are very big! The staff are a Catholic based group of professional caregivers that will always go above and beyond. As I said, my Mom was a resident there since Sep 2020 and she passed away last week in the loving care of the Angels, and the staff. Unbelievable as it would seem she contracted the Covid 19 earlier this year, as well as more than a few of her fellow residents, and staff. She was immediately taken to Olathe Med. where she recovered in a little over a week. She was a stubborn woman, most of the time she would not eat unless we brought her food. The food at the Villa is not perfect, but was eatable. The staff on the other hand was always compassionate and attentive. The people who complain about their folks who are in their care do not appreciate what it takes to care for an elderly person, especially during the pandemic. The residents who live here have lots of things to do. But THEY need to express to the staff what they want to do, or not do. The facility can be short on staff just like everywhere else and can still provide excellent care for your people.

Allie C

This place is awful, I do not recommend putting any loved ones here. They neglect them and allow pressure ulcers to develop. Ridiculous. Having a history as a CNA and currently in PA school, I am not at all impressed with the care this facility has given my grandmother. The rooms are also very tiny so there is not much room to put anything up in the rooms. This is supposed to be a facility associated with the Catholic church, but that is hard for me to believe based on how they treat their residents.

Tom

The thing I like about Villa St Francis is that if you do run out of money, they take Medicaid. It is run by the Catholic Church. They have about 170 rooms. There are two to a room. Their price is really high. I wasn't impressed with it. One thing I like about them (because I'm a Catholic) is that they have a priest that comes in every day and does Mass, so I like that. However, the people there are really old. I saw nobody that I could talk to. The staff who accommodated me was great. They also were extremely careful about Covid-19, and I like that very much. The lady has a great personality. The only problem I saw with the facility is their hallways are extremely long. To get up and down the hallways is a big consideration.

Melissa Bennett

We have had both mama and daddy here (mama passed in August of 16). The staff at Villa is more a loving, caring family. We have had nothing but excellent care for both of my parents. Even though we are not Catholic, we have been welcomed with open arms. Dad even attends daily mass. I would not hesitate to recommend Villa St. Francis to anyone.

Sue Blake-Bundy

My husband and I visited the facility on Sunday, January 8th, 2017. We were very impressed...clean, staff was very friendly and answered our questions. If they didn't have the answers, they referred us to Lisa. Mike was an excellent tour guide. We are hoping to move my parents from Cedar Rapids, IA to Villa St. Francis, once there are openings as family members live in the K.C. area.

Earl313343

Villa St. Francis is nice and clean. I toured it, and they seem to be doing a good job. The majority of people are Catholic.

Marlene DOAKJA

So far, our experience with Villa St Francis has not been very good. Mom has problems with swallowing, and they don't provide her with the proper things she needs to not choke. When we went to visit with the nurses and social services person, they didn't even know half of mom's medical problems. She was diabetic for two months, and they didn't know she was blind in her left eye. They were forcing her to take pills even though she has problems swallowing them. As for the place itself, it seems to be OK. They have great amenities and activities, which is very good because they are keeping her busy. They have a hairdresser and volunteers that come and do her nails. Mom is in a private room with her own bathroom.

AnonymousClient101

Villa St. Francis is a very good place. I felt that they are really caring and provided good care. Their residents are very happy.

Dr.orant

Unbelievable to me what transitions can take place in just a few years time. My sister was a resident 4 yrs. ago and though the facility may have been outdated it was clean and for the most part well kept with good care from the staff. I revisited last week as my sister in law is in need of a higher level of care than can be provided by her husband. What a disappointment. Staff was anything but warm once you got past the reception area, maintenance staff was cussing as they were walking down the hall, and looked as if they were working in a coal mine rather than a nursing facility. Nursing staff throughout were negative and complaining about staffing, administration, hours, work load etc. etc. the only smiles and welcoming staff we observed were the ones trying to get us to come to their facility. Overall not a happy environment. We don't need or even look for extravagant living, but insist on a loving caring environment. From our experience their I didn't see it or feel it from administrator, maintenance staff, or nursing. Wow. It's unfortunate the place has changed so drastically. We most certainly will be looking at other options.

ChuckR

I have been in many local nursing homes in the area, some good some not so good. Some with outstanding care and some lacking. Villa has lost its lustre with me. Though recently remodeled, the chapel is beautiful, the majority of the facility remains old and cold. Facility reaks of mold throughout. I personally saw the maintenance staff working on an ac unit and the entire wall was covered with mold. Though they did tear out some drywall and replace it, I am certain the mold remains. Also the compassion has lost its way. For years I viewed the facility and staff as some of the most compassionate around. Now with new staff, new management, new administration it reminds me more of an industrial atmosphere instead of a loving caring one. Staff are all of a sudden less apt to stop and talk and the few I have spoken with are very unhappy with moves the new administration has made. I could not recommend this nursing home to anyone in its present state. I don't know if anyone reads these, but please bring back the old Villa where smiles were abound the atmosphere was one of love and caring, not one of just trying to get through the day!. Sad to see what changes can do to what was a fantastic facility! Chuck R Son in law of a current and past resident.

Concerned Family Member2

I thought the staff was very friendly and gracious for the most part. I did feel like a few people weren't as warm or attentive as I would hope them to be while caring for a family member of mine. I felt like the facility was a bit old and run-down. The atmosphere wasn't very vibrant. Overall I think the facility was adequate but I think if given the chance through affordability, I would opt to find a facility that felt less like a nursing home and more like an assisted living residence. I did like the location of the facility and I think the people that run it are good people, I just think it is one of those facilities that is kept and run as nicely as possible but is a bit outdated. It is probably my own personal bias of thinking that a very bright, warm, cheery atmosphere would be more beneficial than anything otherwise.