Villas of Holly Brook Assisted & Reflections Jerseyville, IL

Paula

My aunt is at Villas of Holly Brook in Jerseyville. It's like a 4-star hotel, it's a beautiful place. She knew several of the nurses and the aides that were there because they came from a place where she was at so that was good. The director, Suzanne, is very, very helpful. Lisa, the nurse, is also very helpful. It's clean, it's new and it's just beautiful. Just very expensive. My aunt is in their memory care unit. She's going to be 100 years old in just a month. If you don't like the main course, you can get something else. My aunt says the food is good but what I had there was a hamburger and it was just tasteless. It was hamburgers, potato chips, and green beans and whoever fixed it to green beans just dumped them out of the can and heated it up. They didn't add anything to them to make them taste better. So, I wasn't impressed with the meal but I've only had one meal there and my aunt says the food is good. The staff was very kind, very helpful and friendly. The facility was very clean. When we moved my aunt and she had some pictures, the maintenance men hung them for her and they looked nice when they put them in her room. I think it's cleaned once a week. They changed the sheets a couple of times a week and she gets 3 baths a week. It's just very clean and very appealing. Each room has a front on it that makes it look like a house or the front door of a house. Each one has painted a different color so it looks like different little houses in there. They have a great big open area that's beautifully decorated, lots of seats, several TVs out there the residents can watch, and a table where you can play checkers or chess, and that's just in the memory care unit. There's a great big fish tank with a lot of different colored fish in it and a little kitchen area where they can fix snacks and have their dining room. They have a beautiful courtyard. You can go out, take your relatives outside and sit outside. It's just very pretty with lots of flowers and greenery. In the assisted living part, they have a pool table and a cafe, and a bar with tea and lemonade and soft-serve ice cream. Each of the assisted living and memory care has a spa. There's a sensory room in the assisted living area. It's just a beautiful place and I was very impressed with it. Where she was before, they let her lay in bed all the time. Here they make her get up and come sit outside and interact with people in the open area. She plays bingo and some other things. They try to get her to come out and be involved and visit with the other residents there. There are not many people there now. I think there are only nine in the section she's in because it's a new place. I think they offer a lot of activities, they have an enthusiastic activity director back there in the memory care unit. It's expensive to stay there. It's about $1000 a month more than where she was before. You have to have long-term care insurance and you have to have saved your money to be able to afford to live there. She's considered a level two patient so they charge her more because she needs more assistance.

Linda

My uncle moved into The Villas of Holly Brook & Reflections Jerseyville, IL. We go there all the time. That's only about 15 miles from where he had his home. It's very nice. The people are very concerned. They don't offer anything unless we approve it or talk to them because I'm the POA. If there's anything going on or anything different that is going on with him, they call and say something to us before anything happens. He does not complain at all. He's not a picky eater, and he's happy with the care that he's getting. He's happy with the nurses. They come in and visit with him and talk to him. He's very happy there. His room is very nice. This is a brand new place. Three were like three people there when he moved in last November. It's like an apartment; he just doesn't have a stove, of course. He does have a microwave and refrigerator, and he's got a separate bedroom. They have a movie theater that he goes to quite a bit. They have bingo. He has his own car that if he wants to go and do something, he's able to go and stuff like that. He just knows he has to sign in and out. It's no big deal because at least they're keeping track of him. If there's any problem, they'll call to let us know. We're very pleased with it.