Faith Countryside
100 FAITH DRIVE, Highland, IL 62249
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Featured Resident Review
5
|
June 28, 2021
My mother is a resident of Faith Countryside Homes. It has assisted living, nursing home, and memory care, and she's in the memory section. It's all there kind of together, the assisted living is on one side, the nursing home is on the other, and then the memory unit is a smaller section of that nursing home. Because of COVID, there's no way to get in, but it seems very nice. I've had several people tell me that they've heard good things about it, that's why I chose to go there. I could go around to the window and call Mom on the phone and talk to her, but I couldn't go inside because of COVID. They had a couple issues where people had come in and then gotten sick, so they decided to keep people out for the time being. They're now doing a structured kind of visit where they let them in to a special room where they've got a divider, so that they can sit and talk with family members, but they can't breathe on them or anything. I've had a lot of good interaction with the staff, especially the head nurses, and they've been very helpful and very conscientious about the care of my mom. It was important to choose this one because the other places were memory units but they were not skilled, and that's what people don't ever tell you. Mom needed skilled nurses to help her, and the other places only got one person, and they don't have enough to help her get up and walk. She needed help learning how to walk and all that. It looks clean and nice, and it's better than a lot of the places in the area. Mom is kind of picky and I told them that she likes mashed potatoes and gravy, biscuits and gravy, and things like that, and they've actually been trying to make her what she likes to help her gain her weight back. There's a lot of places that won't even bother to do that.
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About Faith Countryside in Highland, Illinois
Arcadia Home Care & Staffing, formerly Gentiva, provides personal home care assistance to families in California, Arizona and Texas. We assist people who struggle with prolonged illness, recovery from surgery, physical or developmental disabilities or simply the challenges of aging. We also coordinate medical, personal, and social service resources, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care. Our services include assistance with activities of daily living such as personal care, transportation, meal preparation, light housekeeping, and medication reminders. Extra measures are taken to match the most appropriate caregiver to the client, based not only on skill level but personality, as well. All of our caregivers are employees and are bonded and insured. We thoroughly review everyone's background, conduct ongoing training, and do supervisory visits to maintain the highest quality, professional home care. If pain or symptom management through palliative care, or end-of-life care is needed, we coordinate care with our palliative and hospice divisions that provide care to patients in their residences. Our nurses, aides, therapists, and spiritual advisors coordinate care to meet the medical and emotional needs of patients and treat individuals with acute, long-term and terminal conditions. Our experienced staff is dedicated to providing the highest quality of individualized care. Case managers design each individual's care plan to meet the patient's specific needs. From chronic condition management to family emotional support, Arcadia Home Care & Staffing team is qualified to tend to a wide variety of home health needs. We are a Medicare/Medicaid certified agency and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.
Reviews of Faith Countryside in Highland, Illinois
5.0
(1 review)
Facility
5.0
Staff
5.0
Food
5.0
Susan
5
|
June 28, 2021
My mother is a resident of Faith Countryside Homes. It has assisted living, nursing home, and memory care, and she's in the memory section. It's all there kind of together, the assisted living is on one side, the nursing home is on the other, and then the memory unit is a smaller section of that nursing home. Because of COVID, there's no way to get in, but it seems very nice. I've had several people tell me that they've heard good things about it, that's why I chose to go there. I could go around to the window and call Mom on the phone and talk to her, but I couldn't go inside because of COVID. They had a couple issues where people had come in and then gotten sick, so they decided to keep people out for the time being. They're now doing a structured kind of visit where they let them in to a special room where they've got a divider, so that they can sit and talk with family members, but they can't breathe on them or anything. I've had a lot of good interaction with the staff, especially the head nurses, and they've been very helpful and very conscientious about the care of my mom. It was important to choose this one because the other places were memory units but they were not skilled, and that's what people don't ever tell you. Mom needed skilled nurses to help her, and the other places only got one person, and they don't have enough to help her get up and walk. She needed help learning how to walk and all that. It looks clean and nice, and it's better than a lot of the places in the area. Mom is kind of picky and I told them that she likes mashed potatoes and gravy, biscuits and gravy, and things like that, and they've actually been trying to make her what she likes to help her gain her weight back. There's a lot of places that won't even bother to do that.
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Medicare
Health
2.0
Overall
3.0
Quality
2.0
Staff
4.0
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