LaGrange Heritage Senior Living

Crystal

LaGrange Heritage Senior Living had excellent facilities and you could progress to assisted living and then to memory care if you needed it. They have cottages for the independent and they're two-bedroom, two-bath, and very spacious. You get a garage and a screened-in porch. There's a Publix right next to it. It's in a very nice part of town. They have activities and things like that. I didn't eat, but they have meals. When you're independent, you have a big kitchen. All your utilities are included. I had finally decided I was going to go there. However, I couldn't get the salesperson to get back to me so I could come out and look at a unit. I've seen the floor plan. I talked to her on several occasions, and I went out and saw her one time. It's huge and I liked that, and they allow pets. I was sold. All she had to do was to help me come out and do the paperwork, that sort of thing, but she didn't do that. She gave me her card and her cell phone. She called me back, but she never closed the deal for me. She just left me hanging. I was very disappointed in that. I live in LaGrange, so, that would have been perfect for me.

Annette Hodges

Floors in memory care are coming up causing a dangerous situation for anyone using a mobility device. The couch is stained with poop and smells like urine. The residents sit all day in front of TV and the activity caldendar is a joke. CNAs overall are good. Management is rarely on site and skirt any issues that are brought up, circle talk, make excuses, and don’t take accountability.

Carly

The facility is beautiful and clean, but that’s all I have found good there. Staff is no where to be found a majority of the time. They don’t seem keen on doing their job. The management is not impressive and lack any communication skills. They once told my mother to check on a resident that kept screaming in her room instead of doing it themselves. (And guess what? The resident was on the floor!) My grandfather went a week minimum without any insulin and they did not contact my family about it until day 5!! I am NOT impressed with this facility and I’m grateful we moved my grandfather out of there.

Sandy

LaGrange Heritage Senior Living was very nice. My dad and I liked the whole layout. It was a beautiful place. It was a gorgeous facility and they had everything that my dad would want. The staff was very friendly and knowledgeable. It just was too expensive.

Diana102

LaGrange Heritage has been such a great place for my Dad to live. The staff is so kind and caring. They give him lots of encouragement and attention. Everyone was beyond wonderful and patient with him during his first weeks of transition. The staff was always welcoming and helpful with any questions or concerns I had. Aaron, Kyndall, and all of his caregivers are very open to any suggestions his family have had concerning his care. They are not only concerned with his physical health, but his mental well being as well. They are ceaseless in their attempts to include him in the many fun and interesting activities available. I must also mention that the maintenance staff headed up by Cody, are excellent as well. We are very happy with choosing this facility for him. He has enjoyed meeting new people and doing new things. He is a picky eater, but the food served is always tasty and restaurant quality. We have peace of mind that he is being well cared for in every way.

kimhadley

I cannot express the appreciation to Aaron, Kyndal, and all the staff for all their help and love for my mom. They have been the best and she has never been happier! Her apartment is huge and beautiful with a garage, she can't drive so they take her wherever she needs to go! The food is great, there are always activities for her, they take her to the doctor and most importantly, they always check on her. When I went for a visit and had to go looking for her, all of the staff just bragged on my mom and how much they love her!! Thank you Heritage Hills for all you do for my mom in her senior years!!! I couldn't recommend this place more!! It is truly the friendship and family mom needed in her senior years!!! BRAVO!!! The price is more than worth what she receives!!!