Orchard at Athens

Kimberly

What I liked the best about Orchard at Athens was the aesthetics of the place. The size of the rooms was good and the location was good. They seemed to have a lot of activities for the senior citizens. The staff was very helpful, very accommodating, and seemed to be very knowledgeable. They had quite a few very upscale amenities, including a beauty salon and a gym. Their physical therapy room was pretty outstanding.

Barbie

Orchard at Athens is a lovely place, it's absolutely beautiful and they had tons of amenities. They had a soda shop in there, they had a bar in there, a cocktail hour, a spa, and a beauty parlor, which was big and nice. It was a little bit more upscale than probably what my parents would be more comfortable with. I love it though. It was out of my parent's price range. The rooms were beautiful. They're open, big, spacious, sunny, and with lots of light, it's very bright. The whole place was very bright. They do a great job with the upkeep. They have a resident dog and cat that lived there, it's not anybody's, they're just the facility's pets. The person who gave the tour was very nice. I would say she wasn't quite as knowledgeable as those in the other two places I toured, but she was extremely nice and took the time to walk me around and tell me stuff. Their dining area was lovely, it was big, open, and bright, and they had a huge game room. It was wonderful. There were a few outdoor spaces that were maintained well. Out in the front, they had a little fountain square kinda that you could sit by. They also had the ones that were kinda in the middle that was enclosed, and those were lovely.

Provider Response

Just angry

Seven days before my wife was scheduled to move in, they sent an interviewer to my wife's current Memory Care facility for a surprise interview. My wife had no advance notice, nor did I. She did not know who was there, why, or that she was from Orchard. She asked many questions. My wife hates surprise questioning (reminds her of WWII). I then got a call saying that my wife was "not the kind of person" they want at the Orchard. They have not responded to my emails or phone calls. Beware!

Provider Response

Francoise

Orchard at Athens was fabulous and gorgeous. We saw several apartments, and they were beautiful. The dining room was beautiful. There were a lot of lights and a lot of plants. The staff was young and friendly. The hallways were vast. They had seven patios, all enclosed for Alzheimer's people to be there and be safe. The patios had fountains, benches, potted plants, and barbecue. We saw people eating. It looked very elegant. The art was beautiful. They have a movie theater, billiard, game room, private dining room, and beauty shop with a podiatrist coming once a month and a pedicure specialist coming every once a week. We were very, very impressed. They have two Alzheimer's units. The staff was fabulous. They gave us a menu so we could look at what kind of food they were serving. They said that everything was done on-site, and it was not coming from a frozen factory somewhere.

Provider Response

Kerrigan

We toured both the assisted living and memory care sections of Orchard at Athens. We went there twice for two different tours, and they're very efficient and very nice. Everything was top notch. The staff, the appearance, the tour guide, and the food they served were fantastic. They gave us a tour inside the different apartments. They do everything for the residents, including preparing their meals and doing their laundry. They had a paved path around the entire perimeter, and they had lights down the hallway that the residents could control. The staff was great with communication too. They've emailed me back and worked with us on the price. They took off a significant amount per month. They had five different activity directors, so they had a large variety of activities. We saw them painting where they did these dots with little crystals; you press it on and make a picture. They had gardening, fountains, rocking chairs, musicians who come in to play, a movie theater, ice cream every Saturday at the ice-cream shop, special events, stretching in a chair, and devotion time once in the morning. There were just so many things to choose from. When we were there, they had a bus, and many of the residents would go into town to eat out at a restaurant. The environment was beautiful, and the two times that we were there, I saw the same visitors coming in to visit their families. All the staff members greeted them by their names. It is expensive, but it's extremely high quality with excellent care. The memory care facility was beautiful. There was lots of light coming in from all areas, and it's not a depressing environment. Then they had the whole square that meets in the middle of the building, so you could just walk around and walk to that square, and you would feel like you've gone somewhere when really you've just walked 100 feet, depending on where your room is. It's easy to find people to talk to or things to do, versus being in your home by yourself with nobody to talked to. I liked the lady who gave us the tour, Mary, and that's who I communicated with multiple times. Everybody stopped what they were doing and greeted and welcomed my parents when we were touring. The front-desk lady was also great. They gave us a cheesecake, and I liked the way that they had the food displayed. They had it all laid out on two trays, so each day you can go into the dining room and see it. The presentation of how they do their ordering and the selection was great.

Provider Response

Ann Lee

The staff at the Orchard is attentive to the needs of the residents. They are professional and caring. They keep the family well informed in a very kind manner. We are exceptionally happy with our loved on being in their care!

Provider Response