Luxe Rehabilitation Center at Wellington

KDAVIS409

Rooms were NEVER cleaned. Food was delivered every day different times and ALWAYS COLD Rehab was never scheduled at the same time never with the same program or person. You were lucky to receive 15 minutes of supervised attention for rehab. Nighttime aides were never found and if so were extremely rude. They were always hanging out in empty rooms. JACHO IS BEING NOTIFIED. STAY AWAY

Eezyismyname

The rooms are a good size clean with sufficient furniture to make one and a couple of visitors comfortable Food is ok not bad or great though I have chosen not to eat some of them Poorly peeled hard boiled eggs I find quite unappetizing I feel the egg peeler had long nails And have caused gouges in the egg so I find them appealing Lunch had/has canned veggies that were watery due to overcooking I think l may have lost around 10 lbs My tight fitting khaki shorts now r...

Leslie

The room was adequate. The food was tasteless, cold and unappealing. Request for a late night snack (crackers) were denied. Staff were hostile, passive aggressive, and ineffective, It felt like a prison. A horrible experience, Pain meds were given randomly. I was sent there from Wellington Regional because I fractured my spine, Would have been better off rec overing at home.

Rochelle

This place should not get any stars! My mom was transported there from Wellington Regional after a hip/femur surgery, she was transferred to get post op rehabilitation and physical therapy on a Friday afternoon and we got her out by Sunday morning! This place is not a rehab, it’s a nursing home where they let people die! The first thing they asked her was “Are you DNR?” Like wtf?!… she sat in a wheelchair for hours before anyone spoke to her. When visiting, the nurse station is unapproachable, n...

Anonymous

horrible staff; no one returns your calls, conflicting information from departments and then you get hung up on, after being on hold forever

Never again

*****. Under Staffed ***** Aides never available in timely manner No supplies available on floors ( never extra sheets or wash clothes and towels available early AM Food always cold Beautiful building, but it’s personnel that’s important

Tr5066

My wife was at The Luxe at Wellington Rehabilitation Center 9-13 thru 9-22. The service here was unbelievably bad. They never got her medications straight , 1 day she would get her pain meds every 6 hours as the hospital prescribed, then the next day she was told only every 12 hours. 1 day she would get 2 medications for anxiety then only 1 medication the next day. When she left the hospital, they had her sitting up in a chair 1 or 2 times a day and walking with and without a walker to the restr...

Enojado2

My friend has only been there four days to "rehab". However there's been no rehab and they don't even raise the back of the bed when he's supposed to eat. They just drop the food tray on the adjustable table and GO. When I called to nicely ask them to help him, I was responded with a cynical "... he should do it himself...". Incredible. Finally, how can you be located in southeast Florida and not have any Spanish speaking workers?

NO SMILES

STAFF IS NOT FRIENDLY OR ON TOP OF THINGS. AFTER MOTHER IN LAW WENT TO AN ALF, THE LONG TERM INSURANCE NEEDED 4 ITEMS OF DOCUMENTS FROM LUXE AND NO ONE EVER RESPONDS EVEN AFTER SEVERAL REQUESTS. MOTHER IN LAW IS PAYING THE ALF MONTHLY FEES BECAUSE LONG TERM INS WILL NOT PAY UNTIL THEY RECEIVE THE INFO FROM LUXE REHAB. A TERRIBLE PLACE

ReviewerFC062623A

My sister is in Luxe Rehabilitation Center at Wellington. The care is very good. She's very pleased to be there. She's a vegetarian and they give her wonderful vegetarian meals, and she said they're excellent. She's gotten good care for physical therapy. They have activities there, but she does not want to participate in them. They have a very nice dining room on the same floor, but she prefers to stay in her room. It's quite a very nice place. They have a number of activities with a calendar fo...

JP

My wife was there, and it was pretty good. She was there two weeks. The food was OK, and like any place there are good people, and there are some people who are not really good. She got to deal with some excellent people, and she had some people who are there to be there. It was a fairly decent rating, and it had single rooms. I think they can put 129 people in there. It was OK, and the rooms are nice.

Doris34

The care was excellent. The staff was very nice, responsive, and helpful. It is modern, pretty new, and has a nice setting. They have more staff because of the kind of facility it is. She likes the attention she is getting there so that’s why I don’t think the assisted living is much longer because she needs a little bit more than being by herself. They rehab is there twice a day everyday in the morning, and she has physical therapy in the afternoon, occupational therapy to help. They have ic...

Caryb

My mother (70) had her left knee replaced. The place was spotless, the food was great and most importantly my mom got home in 21 days fully ready to resume her life. Her friends spent a great deal more time in their rehabs....like 30 plus days...The rehab in this place is nothing short of a miracle. Would go there myself but I'm not on medicare yet.