Vi at Lakeside Village

Newly educated

My parent lived at the Vi in Independent Living, and it was great. Beautiful place, activities, great staff. Parent purchased a lifestyle that included "forever care." Parent/kids never looked at the Assisted Living or Skilled care facility until parent needed it. Our experience is pretty much the same as knowgray below. It is not a good facility. They nickel and dime you with inflated charges for supplies, food, etc. It is absolutely imperative to hire additional outside help as they are very understaffed. Also, the staff is not well trained. We had several emergencies and close calls where the staff never even noticed a problem. Were it not for our outside aide or visiting children, our parent would most likely have died.

bernadette gray

My mother lived there for almost 2 years. She was very unhappy. It’s a clean, pretty place, but the halls of the independent side remakes of urine. The security was good and good was top of line, but fattening. The cleaning people surfaced cleaned and basically you need your own cleaning person. No outdoor pool, no one sits at the bar or goes to the evening activities, not enough. Very expensive for what you are getting, not the best area and when she was in the rehab for a couple of weeks, it actually seemed livelier. I would reclined the rehab, but not the independent; there are many other places that are far superior are doctored up.ssslizueliz

Edna

Vi at Lakeside Village is excellent. They have exercise classes, entertainment, and card playing. There’s an auditorium where they have many activities, a physical fitness room, a dining room, a café, nice outdoor things, shuffleboard, and a tennis court. It is a good place. The staff is wonderful. The food is OK, but I’m told that I’m very picky. I’m very comfortable and content here.

GoDolphins

I was in the skilled nursing facility for about a week. The TV did not even have a guide and the remote didn't work for the first two days. The food was just "bad." Help did not come very quickly when I rang the buzzer for assistance. The bed was comfortable enough and the place was clean. If this is one of the best facilities in the area, I'd hate to experience the others.

Lowell813670

We really liked Vi at Lakeside Village, but it was out of our price range. It's a buy-in situation and very upscale. The staff was very informative, and the location wasn't bad. It's not exactly where I would like it to be, but it's accessible. The food was excellent, and the dining area was beautiful. I have a friend who lives there who says the food, accommodations, rooms, and apartments are good. They had a main building and villas.

Sally753158

Vi was very nice, and they have their own dock. They even have a boat that takes the residents out there in the week on the lake. They also have duplexes that you can reside in that are very nice, spacious, and large. The only thing I did not like about that is that they do have to buy in; you don’t just rent. I was very much considering that until I found out it’s a buy in.

Ellen173038

Vi at Lakeside Village was much more expensive than other places, and we couldn't afford it. The staff looked very caring and attentive. They had a lot of activities. The dining area was very nice, and they had a library and a gym.

knowgray

Beware of entering a "tiered" facility, because if down the road you find yourself needing assisted living or nursing care, you may not end up very happy. My parents are at Vi. They've been in independent living, assisted living and now nursing care. This review is, in particular, about the nursing care center - the place where you or your loved ones at Vi will end up if you need a lot of care. If you end up as a long term care resident, it is a warehouse - albeit a clean one, with a crew of aides that are generally quite good at their tasks. But (A) the place has the feel of a plantation (a bit disconcerting for those of us who don't live in the south), and (B) there is little-to-no truly individualized attention to the "whole person," and (C) emotional and social care is deficient, and (D) the food is generally far from wholesome and healthy (think fatty, sugary, salty). The care center administrator is all about putting up barriers to doing anything for individuals -- it is show. This is the crux of the problem. The place is not staffed with enough help - so exceptional care ... forget it. And the medical care - mediocre. They are good at following instructions and prescriptions, but don't expect them to be proactive, or even be able to identify anything beyond an urgent problem in their midst. And despite the fact that music has been shown to be a useful therapy for everyone, the administration won't even pay for a music/radio package through Comcast. You get the picture. You will NOT be wowed by this place if you explore the care center. My recommendation: Stay away.

Ann121030350

Vi, at Lakeside Village, was very nice. From what I saw, everything looked very good. They had a place where you could sit outside. The food smelled really good. I saw some people sitting in the wheel chair, and some were not. They were all integrated together. The place looked clean. The people seemed to be in good condition. The community was a mixture of more severely inhibited people to people who could walk, and talk responsively.

anonymous118025150

Vi was homey, pleasant, absolutely beautiful, and inviting. The entrance was impressive, and it has a very nice feel. The staff was delightful, I did eat lunch there, and it was very good. They take them to trips and doctor’s appointments. It was my choice.

IB

Everything at Vi was fine. I actually have an appointment to visit with them again tomorrow. They’re having a program on making the move easier. The staff was excellent. They just opened a new dining area with a deli. It was their opening day, and my son and I had lunch at the deli. The food was fine, and beautiful presentation too. The only thing that bothers me is their entrance fee. A lot of the other places do not have an entrance fee. If they do, it’s minimal compared to the Vi, and another place I visited. They charge enough monthly, but it’s one of the only two I visited that at this point still provide long-term care. It's also pretty isolated. You can't walk anywhere from there.

Anonymous115493050

We went to visit Vi at Lakeside Village because I knew they had a great reputation. I saw residents doing physical therapy, walking, and talking outside. It seemed like a happy place. The rooms looked big and spacious. It looked like an enjoyable place.

Anonymous115546350

Lakeside Village would have been the preferable place, in my opinion. It’s smaller, cleaner, and I think it’s what my friend needed at that point. She would be going from assisted living possibly into the memory loss division. There just seemed to be a very good ratio of care for each patient, and I think the smallness of the facility was much more appealing for her. They seemed to have lovely activities. They took us to the memory loss division, which usually they don’t like to show unless you need it. I think they were very transparent.

Mazzanesa

Vi is an excellent community. However I would seriously recommend they terminate the contract of the company that runs the salon. The chaos and mismanagement is the only bad thing there. It should be a cleaner and more equipped salon and easier and less stressful on the residents

Sandy104514150

Vi at Lakeside Village starts with independent and goes all the way through memory care and skilled nursing. That's kind of what we were looking for, somewhere where she could start off independently and then as things were needed, she could still be in the same place. It's also a lovely place. All the staff are very friendly and helpful, and the people there seem very happy. We went to a few other places, but the vibe just wasn't as good. The rooms are beautiful. Mom is in a little apartment. She has a full kitchen, living, dining room area, bedroom, a full bath, and a half bath. They have cards, bingo, exercise programs, flower arranging, and movies, keeping them very busy. I absolutely recommend them.

Miss Peggy

I would like to thank the entire staff of Vi at Lakeside for the wonderful care that I received during my short stay. The nursing staff was amazing,,the restaurant staff was superb and the PT/OT personnel were right on point. I came to the facility directly from Delray Hosp.(another fine institute) where no one seemed to know of Vi...on my follow up Dr visits I spoke highly of Vi to them. I would recommend Vi to all my best friends & family. Please extent my sincere thank you to everyone there

Audrey18

There is another one that we put my father in, Vi at Lake Side, and it was very good. I had my father in there for several months, they had total rehab, the nurses were wonderful, and they had a full service restaurant where if the family stays, they could meet there. It was like going to a hotel. I noticed the cleanliness, the cheerfulness, the excellent care, and the excellent rehab. My father broke his pelvis, and even at 103, they got him up and walking, they took care of him, and it was wonderful. It also cost $8,000 a week. The room was beautiful, light, with big bathrooms, and it was all handicapped accessible. Everything about it was perfect. The care was exceptional.

Caring103622450

Vi is the best, but it is for the people who have a lot of money. My father stayed there last August for 21 days that Medicare provided. Then he had to leave because he could not afford what they charge for skilled nursing. It was the best, and I tried to get my father back in there, but they had no beds available. My father didn't have the income to stay there. Their food was excellent. They made the patients feel like they were in restaurants. Their dining room was beautiful. They had not just one alternative, but 3 different alternatives. The quality of the way they treated the older people -- their way of life -- was 100% They didn't make them feel down; they keep things going, and they had activities all day long. The dining room was like you're in an expensive restaurant. You sat down and eat. They also allow the family to come in and eat with them. But it's basically for people who have money.

Lawerence

Vi Living is a very large area next to a lake, and the facility was sort of spread out. I didn't see the rooms. I saw what they call the villas, and I thought they were dredge holes. They were not built very nicely, they were ugly, and they didn't look comfortable or attractive. The staff are nice people, and everybody was very friendly and helpful. They had a lot of different dining rooms, pretty comfortable, nice, not very fancy, not elegant, but pleasant. They had a very nice library. They had activity rooms that were nice. They didn't seem to take advantage of the fact that they are on a lake, and they didn't have any spacious look out of the lake except for the villas.

Gayle11

The sales representative related very well to us at Vi at Lakeside Village. She did a nice job on the tour, and she set us up lunch with a resident. The food was incredible. The rooms were lovely. They were spacious and modern. Everything was very up-to-date and clean. All the residents were so friendly. They seemed very happy.

Caring7946

I have made my choice, and I am moving tomorrow at Vi at Lakeside Village. I came across it through word-of-mouth from friends and neighbors who have moved there. One thing that impressed me was their dining room, not that I am a big eater, but I do like being served properly. Their dining room has very fine service. The food is fine and the service is excellent. Regarding their apartments, I can't say they're outstanding, but they're adequate. Being a single person at this point of my life, adequate is good enough. They had what I wanted, which was a ground floor with a door to the outside available for me. Not having lived in an apartment much of my life, and having always been in a private home, I like the idea of coming from my car directly into my apartment. That is important to me. Vi at Lakeside Village offers three levels of care. I'm going into the level 4 independent living. Should I need more, they would just move me across the street, which still has the same people, but with more assistance. If life takes a turn for the worse for me, then there is a level available to me where I need nursing care. Also the staff's work ethics were excellent. They were outstanding.

Caring68646650

Vi was nicely done and they had a wide range of options including two bedroom and big three-bedroom apartments. However, it had no outdoor swimming pool, it was more expensive than where we were and was too far from where we want to be.

Bonnie10

We visited Vi at Lakeside Village and instantly, we wanted to leave. It was not appealing at all for both my husband and I. Although the receptionist was very forthcoming, the place just didn't give us the criteria we were looking for.

robinpeggy

My mother and her husband have not yet used the assisted-living facilities in this community, as they are still in independent living (at 87 and 95 respectively!). But my mother fell during a group walk, and they insisted on her getting care. She probably would have ignored it on her own. The scan uncovered some stuff (misdiagnosed at Kennedy Hospital, but that is not the fault of Via, Florida medical care is pretty terrible) that she wouldn't have found otherwise. The facility is well-appointed and the service level is high. Worth the money, in my opinion.

anonymousll

As a frequent visitor to Vi at Lakeside Village I am always impressed by the elegance and charm of this assisted living facility. The seniors who reside here and the staff become friends and you can see that respect and independence are both shared and nurtured. There is a wide array of classes available and participation is encouraged but no one ever feels pressured to register for any of these scheduled events. After all, these people are adults who are leading independent lives. If someone has a specific interest then the staff tries to accommodate this by incorporating it into the event schedule. Bingo, card games, chess, checkers and trivia contests are some of the favorite daily activities, but there are lots of other things to do as well. I have come to visit and then participated in some of these events with my friends. It is always such fun to be around such a happy group of people.