Trinity Regional Rehab Center

polly506

My husband was at this facility and it was great! He had knee surgery and the rehab had him up feeling good as soon as we got there. Food was so good, my husband ate well. The rooms were not real personal, but we didn't mind we were not staying long. I would recommend and use this facility again.

CareStar

The facilities are beautiful! The care is non-existent! My mother got a wonderful shower on check-in, and Pauline her nurse was great! After that it was all downhill! Too few staff and the ones that are there are there just to have a job. There was no compassion for my 98-year-old mother who has to be helped up and down. You can call and call for help and no one comes. My mother sat in a chair in a pants full of mushy poop for an hour before someone would help clean her up and get her to a toilet. The staff during her first and ONLY night were loud, partying up and down the hall, laughing and having a great time! No concern for patients who were trying to sleep. The food was horrible, cold, and minimal, and very late in getting to the patients. By the time I got there the next morning, it took me a long time to get someone to come clean up my mother sitting in the poop. The helper that was assigned to her for that day never showed up. The helper with the woman next to mother finally felt so bad she came over and helped mother get to the toilet and get cleaned up. I said we are leaving right now. But no, they had to do an "evaluation" on her abilities later that afternoon, and the next day a nurse was going to come in and "look over the evaluation". I said no way, we are out of here! Then the business manager came and asked us 'what was wrong?' Well, where to start!!! I told her about the lack of care, the helpers at night that were extremely rude, loud and argumentative to my mother and the other lady, who ended up crying a lot that night! It was pitiful! So they were not going to let us leave until we signed a 'leaving without doctor authorization' paper that then would exclude us from insurance coverage. At that point it didn't matter, the place was unbearable! We opted to leave immediately regardless and then were told no one could help us out to the car! They reluctantly provided a wheelchair, but would not push it. I had to get mother out and to the car myself. This place is nothing but a money-making machine and a holding tank till someone can help get you out!!! I feel sorry for all those patients who don't have someone to speak for them. They are stuck! We would NEVER recommend this place to our worst enemy! Beware! Even complaining to the management and the agency that oversees these places, nothing gets done about it!

Jamalbi

The facility is very nice. The staff is professional. The nursing staff could be a little nicer. My relative who is there now is so unhappy with the way she is treated by the nursing staff, she wants to go home at all costs. It's heartbreaking. The food is lousy and is never delivered in a timely manner.

pollyd

Great Care and excellent staff. The nurses are so good. They are very professional. The place is beautiful. My friends that visited were impressed with the care and therapy was great.

James59

Great experience! Professional care and they go above and beyond to address any concerns brought to their attention.

yoshidog

I was made to belve I was in a medical facility NOT a rehab center where I would be considered a resident. I have a home, that, without my presence will disappear. Plus my daughter needs me. Im leaving tomorrow. I will not stay where decisions are made for me.

TrudyF

I am so pleased we researched and made the choice to go to this facility. The staff is so friendly and professional. My husband had knee surgery and the therapy was great. Plus he loved the food! We were not expecting to make friends and have such a good experience. We recommend.

pollyd

This rehab is the best and trust me I researched. All the surgeons we spoke to recommended Trinity and I am so glad we listened. The care was good, the staff was so helpful. The food was really good. We were very impressed by the whole operation!

Vanessaq30

As of today, my brother , myself & sisters have decided to pull my mother out of Trinity Rehab, she had arrived last Thursday night and it has been a nightmare from that night on!!! The Rehabilitation Dept was great- the patient care was ABSOLUTELY horrible!!! From assisting one who is not able to move on their own to the way they talk to these patients was SHOCKING to hear/see especially being on the other end of the phone hearing them talk to my mother! So unacceptable!!!! Night shift was so disrespectful- loud & didn't care that their patients were trying to sleep! My mother is just now getting her speech back and is a little more clear to hear. My heart goes out to those there who don't have a loved one to be that voice, that have family members that do not visit very often!! We gave the president of the company as well as the director 24-48hrs to correct this situation and with that being said nothing changed!!!! My mother was not safe in the care of this facility! Do your self a favor and NEVER allow a loved one into this facility!

Anonymous113635050

Trinity Regional Rehab Center is wonderful the way they took care of residents. My mom is not able to walk anymore. She has to have all her food pureed, because she can’t eat solid food. So the only thing she has to say about it is she doesn’t all the time get the food that she’s asked for on the menu, and sometimes the food is not as hot as she would like. But the people, the CNAs, the nurses were wonderful. I’m happy she’s there.

DebbieG9898

My sister went in for a knee replacement and our orthopedic surgeon recommended Trinity Regional Rehab. We didn't check any reviews, just selected Trinity on our doctor's word. We were so impressed! The care was top shelf, the nurse's went out of their way to be kind and attentive to my sister. All the therapists were great. She will be back for the other knee replacement this fall.

Hal's girl

My Father was at this facility after he had a stroke. I was lucky that he got to go to Trinity Rehab. The therapist helped my father regain all of the weakness on his left side from the stroke. He is home now and playing golf like the pro he was. I don't know if he would have gotten this far if it wasn't for the therapy team. Ashley was a great inspiration for him and we are ever grateful. The food was good and the nurses didn't want my father to leave. lol. If you have a choice or have questions go there and talk to them. Look around. You will be impressed. My mom and I were happy with Trinity and their care.

Mermaid 211

Mother was there 4 -5 weeks after surgery 4 rehab 1-2 sessions a day that was great. But Mom got bed sores on heels took a week 4 response 2 complaint only saw asst to Dr also had added health issue no one seemed 2 want 2 care 4 now finally saw Dr 4 2 min by his office day she was discharged rubbed over area thru her cloths and said there was something there that didn't belong think twice !! If U care

Jo21

I like the looks of Trinity Regional Rehab Center. I liked the layout; it was very tidy and very neat. I like some of the amenities that they had for the patients. They had a place where the patients could go out and view the water; they had a specific place for smoking. The trouble is they were full, and they were going to be full for a while, so we discounted them. They were very business-like, but they were very nice and gave a lot of information.

smcqueen

Very upset. Recd a call that I needed to pay for my dad's private room (he had already been there for 4 days) I told them to send an invoice, 5 minutes later get a call from my dad telling me someone from Admin was in his room wanting money. I told her I just spoke to someone and they said they would send an invoice, she still wanted money and threatened to put him in a semi private room. WHO goes into a sick person's room, demanding money which they had no money/wallet on them in the first place. I spoke to the CEO of the to explain what happened, he was nice and all and said an invoice would be sent out, but still feel like money is bottom line. Other problems there too, just be warned, I know no place is perfect but really, this was just too much.

Stee

The facilty is nice and clean and the nursing staff was nice, but they do over work their nurses, my mom staying on the 2nd floor and I found that their night shift staff have only 2 nurses, while their other shift have 3, I feel so bad for them. No wonder they will a bit slow by checking mg mom.

joe c

if anyone's friend or relative needs to be pushed to have therapy then they need to obtain emotional assistance first. I needed therapy, I did it, with their assistance, and I am home and doing fine.

Paul73

Excellent care and rehab. My father had fallen at home and after surgery, was ordered to go to rehab. Trinity Regional Rehab exceeded our expectations. All the staff were kind and helpful, nurses, therapists, managers, everyone appears to enjoy working there. Staff speak highly of the upper management and my family had no problem finding and discussing treatment with the managers - the director even gave me her cell phone number!

AnneB

While Trinity Rehab Center is a very nice place there are a few things to consider. I found that many unnessary tests were performed on my Mother. The therapy department does not really push the residents. I would not recommend this rehab center to anyone that needs therapy.