John Knox Village Med Center

VFK

My mother was admitted to this center to be rehabilitated from a broken pelvis. While there she was neglected, did not get her proper medication and her clothes were stolen twice from her room during the night. She was removed from the center by her son early because of the terrible treatment she received. She got home sicker than when she was admitted. The facility is terrible and the staff in very incompetent. I would never recommend this place to anyone.

abbeygirl

I was admitted on 3/17/17 after having surgery for a broken femur. Upon arriving early evening, I was immobile and desperately needed assistance and equipment, which I was denied until being evaluated. Had a horrific night, not being allowed to have my pain medication and excruciatingly being forced to use a bedpan, as well as being kept awake all night by the other tenant in the room keeping her TV playing loudly while she slept. My family had to summon help the next morning. There are a few very qualified and competent healthcare workers, but to many it’s just a job and they frankly don’t care. There is incompetence with some of the staff, and the facility is understaffed, especially on weekends, which causes even less care to patients. There is only one private room in the facility; all others are doubles, which becomes miserable and unbearable when you get a particularly annoying one. The innutritious meals are the same for everybody, no matter what your dietary needs are. I left there anemic, which I have never been in my life. The staff and employees are very inconsiderate, talking loudly outside rooms while patients try to sleep. Doors are left open many times after visits from aides/attendants during the night, further disturbing sleep. This is a rehab/long term care/nursing home facility. Not a good mix! It is a very doom and gloom atmosphere for the most part. They have a good staff of physical therapists, if you’re there for rehab, but I cannot recommend John Knox Medical to anyone who is trying to heal or needs special care. You won’t get it. You can’t heal and rehabilitate when proper care isn’t given or proper rest isn’t attained.

Suzan1

My father was in rehab at John Knox. This facility was a combination of rehab and a living facility. It was a very good facility though. At first, my father was not crazy about having to share a room there, but the room was very clean. They were very attentive to him. They had a comment sheet and when he left, he gave everyone an A+. The food was good. They actually had a dining hall. I would go up there on Sunday and have a brunch with him. The food was wonderful. It was really good. The staff was very good and excellent. My dad really had a great time there. They really helped him come along. They were very helpful. They recognized some cognitive things that have happened to him, and my dad really flourished when he was there. I went into the physical therapy with him. That was also very good. I know that they had all kind of things offered, but he wasn't into them.

ralph2

The facility was in good shape and had ample security when coming in. I was surprised to see so many people living here. I was told, "...there is always something going on here..." Shortly afterwards, I noticed a large bulletin board that completely validated that statement. Everyone seemed quite happy living there and everyone greeted my kids with open arms. The living quarters seemed quaint for two but comfortable. They also made claim that they had the first "senior zone" for traffic wight out front. The food in the cafeteria area was okay and the grandparents mentioned that its usually much better but there were a lot of people visiting today and the regular cooks were not probably there. Parking was a little bit troublesome when leaving. Seems that the security guard felt that my car wanted to stay the night. It took about 45 minutes to find the driver to move.

GatorGuy

The facilities remind me of college dorms. The workers are extremely nice and are willing to go out of their way to help the residents. The food is average but the fact that the residents can order as much as they want is a plus. I fell that for the less mobile residents, more should be done to help them get around the grounds and maybe to the pool to enjoy their time a little more. I could not imagine dealing with so many grumpy people all day so hats off to all the men and women who do this every day.

sunshine4

I would visit my Grandmother when she was a resident of the home. She was transferred from the hospital since she needed more care than she would get still living on her own at the young age of 87. Unfortuantley, they too are short staffed. I would come by and my poor Grandmother would be so excited to us so we could help move up in her bed. I have seen her in the wheel chair stuck waitng for the pysical therapist who is late and she is uncomfortable in the wheel chair. It saddened me so to see her like this. It was an old building, her room mate was not very friendly.