Bay Tree Care and Rehabilitation Center

Bruce M

I had a two week stay at Bay Tree center in July 2017. Very impressed by the professionalism of the facility. The staff were kind and courteous and strived to meet my needs. The therapy was excellent. The place was very clean and had no odor. Would highly recommend.

lmjmb

Definitely severe administration issues. We have had many problems with poorly trained nursing aides (some that just don't care) Most of the nurses are great and the good CNAS are really good and pull the weight of the bad ones. Place is very clean. Problems with getting the correct diet (food usually awful) patients washed without soap and dried without towels, no restorative therapy that was promised while without Medicare coverage for physical therapy, multiple falls due to staff being poor...

unsatisfactory

Place is clean enough, care is terrible, patients crying in the hall, staff walks by. Food looks terrible, patients in main dining area that can not feed themselves. Would NOT recommend

Steve46

My mother didn't like her experience at Bay Tree. The staff there was horrible. They were very mean to her, and I did not like them. The hospital had given her something that she was allergic to. They gave her oxycodone, and she kind of went out of her mind. They were telling me that my mother has Alzheimer's, and she was too hard for them to handle. I had to come there at 5:00 in the morning, and they practically yelled at me to come there; it was her first night there. It made her hallucinate,...

Caring93618150

Bay Tree Care is very disturbing, and the administration was slow to react when we had issues. They didn’t explain to us how financing and Medicare works, and we really had to be present daily to get things completed for our mother. The rest of the staff was great, but we had problems with the administration. The administration should pay more attention and respond in a timely manner to their residents and to the residents’ families.

Kmm1950

My sister was in this facility for 7 days, for the whole time she was there, NO ONE changed her bed linen. She had to ask 4 times for pain meds. She'd ask someone to remove her tray, and they would say " Oh the aide does that". Or she would ask an aide something, and they would say "Oh the nurse does that". The staff was pleasant enough but they sure did not do much. One time my sister wheeled herself out into the hallway, and they all standing around at the nurses station, laughing and joking ...

ladyhearse@62

My father has been is this facility twice and has gone back in for two weeks due to a fall at home. The care in this facility is wonderful. The staff takes time with their residents and treats them with kindness and care. They have both short term residents and long term as well. The facility is clean and well maintained. There is very good securiy for the residents as well.