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The Windsor of Ocala

2650 Southeast 18th Ave, Ocala, FL 34471

(800) 558-0653

Verified Partner

4.4

(22 reviews)

Top rated on Caring.com

Caring Stars

award winner

Starting Price

$5,715

Care Offered: Memory Care and Assisted Living

Mobility Assistance

Transportation Services

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About The Windsor of Ocala in Ocala, Florida

The Windsor is located just off a quiet road in Ocala, a short distance from a number of convenient medical facilities. At Windsor of Ocala, residents are provided spacious rooms and their health is assessed regularly to provide top-quality care for changing personal needs. The facility promotes an engaging, inviting lifestyle with a variety of clubs centered around literature or walking, as well as an array of activities like arts, cooking classes and volunteering within the local community. Visitors highly praise the facility for its luxurious furnishings and restaurant-style dining options catering to dietary requirements upon request.

Map of The Windsor of Ocala

Services and Amenities of The Windsor of Ocala in Ocala, Florida

Ambulatory Assistance & Accessibility

  • Mobility & Wheelchair Assistance

Health Services

  • Skilled Nursing

On-Site Services

  • Religious Services

Transportation & Shopping

  • General Transportation Services

Dining

  • Communal Dining

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Outside Amenities

  • Garden

Kitchen Types

  • Kitchenette

Games Hobbies & Recreation

  • Facilitated Field Trips/Outings

Languages

  • English spoken

Specialized Staff

  • Nurse on Staff (Part time)

Financing & Payment Options

  • Rent And Care Fees

Additional Amenity Information

  • State Licenses: 11656

Costs for The Windsor of Ocala in Ocala, Florida

Memory Care

$8,995

Starting Price

Assisted Living

$5,715

Starting Price

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Reviews of The Windsor of Ocala in Ocala, Florida

4.4

(22 reviews)

  • Facility

    4.0

  • Staff

    4.1

  • Food

    2.7

  • Activities

    3.3

  • Value

    2.3

Top rated on Caring.com

2014, 2017

Joan.111

5

August 29, 2024

I am a friend or relative of a current/past resident

My husband moved into The Windsor of Ocala. They've got so much going on every day. Different things, like they were playing upbeat music. And then they move their hands and their feet keeping time with the music, and they have different memory games. Like, they'll go through the alphabet with A and everybody thinks of every word they can think of that starts with the letter A, just different memory games. Also, ball games involving the muscles. The facility is very clean and they keep things up. You don't have to wait for things to be fixed or anything if something happens. They come in and clean all the rooms and everything in the common room every day. The food is very good and very nourishing. They get their range of vegetables, fruit, and everything. They get to snack in between breakfast and lunch. They have what's called snack and hydration. So they also give them a drink, a glass of water, a snack, and then again in the afternoon. In memory care, a lot of those people don't think to say, I need something to drink or water.

Provider Response

Thank you, Joan, for sharing your experience at The Windsor of Ocala. We're so glad to know you're pleased with the experience your husband is having within our community. Thank you and please let us know if there's anything we can do for you in the future.

None

3

January 6, 2024

I am a friend or relative of a current/past resident

The quality of the food has gone downhill a lot lately. Otherwise a very good place with caring staff.

Provider Response

Thank you for taking the time to leave us a review! We take feedback seriously, and appreciate your honesty.

Melodie

5

June 6, 2022

I am a friend or relative of a current/past resident

The Windsor of Ocala was kept up very well, clean, and safe. The staff seemed very pleasant and eager to assist in any way possible. They had a very wonderful apartment setting. There's a little sitting room, a kitchen counter area where they have a regular sized refrigerator, a microwave, and a sink. Then they have the bedroom and a wheelchair-accessible bathroom. So, it's almost like a very tiny apartment. They showed us the hair salon, the arts and crafts room, and the private dining area that residents can use when families come over and visit to have a private meal. They had a wonderful little courtyard that was enclosed within the building and it was beautifully decorated. It had a little walkway and bird feeders. It's a very nice, quiet outdoor area. They had a sunroom screened-in area that was beautiful, too. It was very expensive, but it's wonderful. I liked the administrator who was in charge of giving the tours. She was extremely helpful and answered all the questions that my brother and I had. She even stated that even if we don't use their facility for my mother, they can try and help in any other way possible, even refer to another one or other community things that are available for her until she goes into assisted living. I've had food there before. They have community events throughout the year. At Thanksgiving, they give out a pumpkin pie and a pecan pie and you don't have to know anyone that goes there. If you're on their mailing list, you get a card, and since my mother's friend was there, we have received cards telling us about these events. You call them, you tell them what you would like on that day, and you just show up there and they give you a pie or something for free.

Provider Response

Thank you, Melodie for sharing your experience at the residence. We're glad you enjoyed your visit and all the amenities available for residents and their guests. Yes, we are happy to help families their senior living journey so don't hesitate to reach out. Thank you and we hope to earn the privilege of serving you and your family in the future.

Marcy

5

May 25, 2021

I visited this facility

I find The Windsor of Ocala to be a fantastic place, and if there is anywhere I'd like him to go, it's Windsor. It is heavenly. They do their laundry separately, and they have delicious menus. They were having scallops for dinner that night. It was a beautiful and uplifting place (some places you walk in, not so much). I looked at a couple of places, but this is my favorite. The staff were supportive of everybody there, and they treated everybody with respect and dignity; respect and dignity go a long way. Besides that, it was clean and smelled fresh. Everything about that place was a "ten-plus."

Provider Response

Thank you for taking the time to visit us Marcy! We are happy to hear you had a good experience. Thank you for your feedback.

Lynne

5

May 13, 2021

I visited this facility

Windsor of Ocala is a little expensive, but the follow-up with the staff, the feeling I got when I went in there, and the activities I saw were good. I looked at everyone and what I felt, as far as people walking around and interactions with the staff, were great. Where my friend is right now, I don't see a soul when I go in there, as far as staff, other than the front desk people. It's also very upscale, and the people there have been in constant contact with me. Just seeing people in the hallway, and the residents walking around, the interaction with the staff, these were the things I was really looked for. I saw that people were walking around and involved with activities. I was introduced to the staff, which is another concern of mine, because so many of these places are understaffed. I noticed how professional the staff was too. I didn't notice that everywhere, but I noticed it there. You could just tell the difference. They're professionally groomed, the whole community gave a very professional feeling about it, and the staff was very professional. They were very clean. They had some kind of a spa there too, like a whirlpool tub; that's another thing I remember.

Provider Response

Thank you for taking the time to visit us Lynne! We are happy to hear you had a good experience. Thank you for your feedback.

G8rgirl

1

October 11, 2020

I am a friend or relative of a current/past resident

Don’t let the beautiful facility and nice staff fool you: Place is understaffed and care is below standards!! One (only 1) person cares for all the residents (@80) alone at night. The food is not good and served by one person for all the residents. Today the chef had to cook and serve the food because the girl there was sick serving the residents. She was finally sent home after touching all the silverware etc. Ongoing problems the past year since my father arrived. They don’t respond to pull cords in a timely manner (hours). We pay for extra for a high level of assistance for help when requested 5-6 hrs later. I am lucky my parent is still alive. Many of the doctors I know have already removed their parents from this facility. While the staff is nice and the facility is gorgeous, it’s not dignified for anyone to live this way!!

Provider Response

We appreciate you bring your concerns to our attention. What you describe above is concerning and we’d like to learn more from you as well. Would you mind calling us so we can get a better understanding of the concerns you mention above?

Beth Thomson

1

June 30, 2020

I am a friend or relative of a current/past resident

The room my inlaws are in is very small and has a window unit for AC which bothers my father inlaw a lot because his bed is right next to it. They have this great Spa room (which is what completely sold them on The Windsor) but could never use it. Every time I requested for them to be on the Spa Room calendar it never happened. My inlaws room constantly smelled of urine. This was all before Cov19 so who knows how bad it is now. Food is horrible. They claim to have a chef, but my father inlaw is constantly complaining about how bad the food is. My mother inlaw was a horrible cook so he shouldn't be too hard to please. They talk about having all kinds of activities but not a whole lot of consistency getting my mother inlaw out the room. I made the Director aware of all concerns. She talks a good talk, but that's about it! One other thing, my inlaws have a dog that is no longer allowed to be with the due to Cov19. They are heart broken.

Provider Response

Thank you for making us aware of your concerns. What you describe doesn’t match our standards of care and we’d like to learn more about the instances you mention above. Would you be able to call us so we can better understand the situation and work toward a solution? We look forward to hearing from you.

Beverly

4

December 20, 2019

I am a friend or relative of a current/past resident

My parents moved into the Windsor of Ocala. I thought they would get the best care there, it's okay, but there were promises they haven't kept. They were supposed to have an ambassador program where residents who were there for awhile would spend 100 hours with the new residents getting them acclimated with the community. I asked the services director, and I got a bunch of "everybody's busy", and the maintenance man doesn't respond even with a formal request. Overall, it's a very nice facility, but sometimes the food is wonderful, and sometimes my mother complains. There's a 24-hour on staff, it's the most expensive place I looked at, but they led me to believe they're the most wonderful, and they're going to make sure my parents are eating right, but I don't think anybody does that. They only had a 1-bathroom apartment available, that's the only thing negative, the closets are small, but it's more than adequate. They have movies in the afternoon and in the evening they have bingo, bunco, sing-alongs, learning classes, life enriching programs, and exercises and happy hour which my parents go to. They've been to a movie once, they have religious services, ice cream socials, and on Fridays the residents make sandwiches for some charity. The Windsor has a nice courtyard that the residents can get some fresh air and sit. I'm not unhappy there, they're settling in, and getting to the routine.

Provider Response

Thank you, Beverly, for your thorough review of the community. We are glad to hear that your parents are acclimating to their new home and settling in. We do encourage you to call our Customer CareLink so we can formally address some of the concerns that you had mentioned. We look forward to hearing from you.

Lisa532401

5

February 7, 2017

I am a friend or relative of a current/past resident

Windsor of Ocala was the best one that I found; it didn’t smell like old people or urine. It was kept nice and clean, and the residents seemed happy. I like the location as it is in the neighborhood. The grounds are nicely landscaped, it has a garden area in the middle, and it has a sun room. I would recommend the place.

Provider Response

Thank you for taking the time to visit us! We are glad you had a good experience, thank you for sharing!

Laura134370

5

November 1, 2016

I visited this facility

The Windsor was lovely. It was clean, it smelled nice, the food was good, and the staff was fantastic. It is in the middle of downtown, so it is near to everything. It is supposed to be the best one in the area.

Provider Response

Thank you for your review to The Windsor of OCALA! I have been the Residence Director for the past 8 years and our Associate TEAM & I are honored and privileged to be serving Residents and Families in Ocala at the Windsor of Ocala! If you or anyone should need anything I am available to you! Marty Roberson Residence Director The Windsor of OCALA

David373822

5

September 18, 2016

I visited this facility

I would recommend the Windsor; its run very well and has very confident staff and friendly people. I believe it has a good reputation for health and welfare. It is very complimentary amenities for the type of clients that has to be there. The dining area is fine and has excellent food.

Provider Response

Thank you for visitng us! We appreciate your feedback.

Susan534271

5

August 16, 2016

I visited this facility

The Windsor was marvelous but too far for us to go. It’s a big assisted living and memory care place with good-sized rooms. They had a studio apartment or a one-bedroom with a living room area, and everything was included. The food was excellent, and you couldn’t ask for better staff. Everyone knew all of the residents’ names, which really surprised me because that’s a lot of people. The residents all seemed very happy and chatted with each other. It was just a very nice place. I did not see the memory care area, but the regular assisted living area was nice. They had rocking chairs out in the front and a lot of activities, and the staff plays along with the residents. They had book clubs and walking clubs and all kinds of things, so I was very impressed with them.

Provider Response

Thank you for visiting us! We are thankful for your feedback.

Gail706355

5

August 15, 2016

I visited this facility

The Windsor of Ocala was lovely, and everybody seemed to be very happy. There were activities going on, the rooms were nice and big, and the meeting rooms where people gather were also very nice. It seemed like a really nice place. If I were to choose one, this would be my choice. There was someone playing the piano, and the residents were singing along. They would take you to the stores and movies. The staff was very nice, and the food was wonderful.

Provider Response

Thank you for visiting us! We are thankful for your feedback.

Joseph43

5

August 15, 2015

I am/was a resident of this facility

I am living at Windsor. It is very good. I am very impressed. The staff is very helpful to me in every way. They are courteous, and they really did a nice job in setting my apartment. I have a bedroom and a living room with a kitchenette. They have plenty of activities, more than I can use. The food is satisfactory. I like the floor design. It is very well decorated and very pleasant.

Provider Response

We are honored to have you with us at The Windsor of Ocala! Thank you for your feedback.

Deborah102652150

5

February 22, 2015

I visited this facility

We really liked Windsor of Ocala, but our dad is really not ready yet. All of their residents seem very happy. The administration was very helpful, and there was a lot of interaction with the directors and the residents. We were in the dining hall as we had lunch there, and we saw a gentleman that they brought in that was playing on the keyboard right after lunch; everybody just loved it. We saw that they are signing for a social in the evening. The food was excellent; we talked to the dietitian, and they have special foods depending on what the residents need.

Provider Response

Thank you for taking the time to visit The Windsor of Ocala! We appreciate your feedback on the residence and food.

Richard83237850

5

April 22, 2014

I visited this facility

The staff was very outgoing, very enthusiastic, and very proud of their facility. They had many activities. I would say the rooms were just a little bigger. The dining room was very impressive, very nice. The Windsor was one of our favorites.

Provider Response

Thank you for visiting us at The Windsor of Ocala! We appreciate your feedback.

Mary81404250

5

March 31, 2014

I visited this facility

We visited quite a few facilities for Mom, and one of them was Windsor of Ocala. She liked that facility very much, but she isn’t ready for an assisted living. The staff were very friendly and nice. We had lunch there, and the food is very good.

Provider Response

Thank you for taking the time to visit The Windsor of Ocala! We appreciate your feedback on the residence and food.

Ramonita

5

November 26, 2013

I visited this facility

What I liked most about The Windsor was the caring that I physically saw with the patients. I always see there's a nurse or somebody walking around, I never see the hallway empty and I'd been there at different times now. This is what impressed me the most and the hallways are very wide where you could put a chair going one way, the other chair is going the other way and there's room between the two. I go to their meetings once a month to share and it's open to the public and they very confidentially open up the patients. I get to see how the patients are treated and I have gotten to know some of the staff. They have enough staff. I've been to their affairs. There's a lady named Barbara who calls me up just to see how I'm doing. It's a very clean place, it's very active and they have a lot of activities for the patients. If I had a choice, I will put my husband in there.

Provider Response

Thank you for visiting us! We appreciate your feedback and your shared personal experience.

Millie2

4

September 14, 2013

I visited this facility

The Windsor of Ocala seemed like a very nice place. It seemed like a popular place and there were a lot of activities. I did not see any grounds for them to walk around. It was just a building. The food, rooms and everything else were good. The residents were mostly women and it did not seem proper for my husband.

Provider Response

Thank you for visiting us at Windsor! We are grateful for your feedback. Thank you.

Aileen23

5

August 25, 2013

I visited this facility

The Windsor is beautiful and dining room as well. They had an outdoor atrium that was so comforting and so nice.

Provider Response

Thank you for your review! We appreciate your feedback.

Diane15

4

March 29, 2013

I visited this facility

The Windsor of Ocala was an attractive place. The apartments were decent. The food was tasty.

Provider Response

Thank you for taking the time to visit The Windsor of Ocala! We appreciate your feedback on the residence and food.

Bill4

5

July 28, 2012

I visited this facility

It's a full service facility. They were able to dispense medication. They have doctors who visits or they take them to the doctors that we requested. One of my parents needed care for dementia and Alzheimer's. I think they have the best care and service. Or rather the most comprehensive services I should say. Aside from the full service that they provide, I like the cleanliness of the facility. They had a lot of activities. They take them out for dinner on occasion. They take them out to go bowling. They really just do different things in the community outside their facility as long as the residents are still able to do it physically. I think that the staff there were very friendly and professional. My parents got a large single room with a bathroom. Food is also provided for them there

Provider Response

Thank you for taking the time to leave us a review. We appreciate your feedback on our memory care, residence, and associates. We are honored to be caring for your parents!

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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