Colonial Assisted Living at Miami

Yvonne

My friend has moved into Colonial Assisted Living at Miami. It's a nice place. It's very clean. The people there are very nice. Even though they don't have medical staff on board, other than the CNAs, they arrange for things. My friend has a nurse that comes in and gives him his insulin. They make his doctor's appointments for him and things like that. My friend's room is not opulent or anything like that, but it's nice. He has a closet and a bed. He has a roommate. He doesn't have to stay in his room all the time. There's a little patio where you can go outside. I think his only issue is that he has to be back by 9 p.m., but other than that, it's nice. They have a large common area. There's a TV and a piano. They have a church that comes in and does Bible study once a week. When we came in yesterday, they were having a birthday party for someone. One night they were playing bingo. They have a game night and a movie night. So, they have activities for them. The staff members are all very friendly.

Anonymously 305

Colonial assisted Living in Miami Review My loved one hasn’t been here for very long and I am already experiencing discrepancies compared to our initial visit. Within the last week and a half, I’ve noticed on 3 out of 5 visits, my loved one was left soiled and smelled of urine and feces, another day they had an unexplained bruise on their arm. I initially expressed that direct care is mandatory as they suffer from Alzheimer’s disease and I was met with guarantee’s and an act of what seemed to be a genuine desire to help during this difficult time. Well, unfortunately the type of care I was promised and feel my loved one deserves has not been provided here after countless conversations. It makes me truly sad that I trusted this company and went against my better judgement by deciding to place them here. I take full responsibility for being naive to a wolf in sheep clothing.

Jane

I had an in-person tour of Colonial Assisted Living at Miami. It was a very good tour, and I got a lot of information. It was a very clean place and very organized. The people seemed very happy with what they were doing. We saw a room that I could share with someone else and a private room that I would like. They took me into the area with people where everybody was happy and waiting for a meal. The guy told me that they do two seatings for each meal, so that way you could go in any time you want during those two seatings. I am on a special diet, and he said they could cater to whatever diet I'm on. He showed me a room with a shower in the bathroom area. They could provide a stool to sit on and send somebody in each day to assist you. They have a game room and several outdoor spaces where you could go and sit in the gardens. The private room was spacious. I could bring my furniture if I wanted, but there was no kitchenette.

Jose

I went to Colonial Assisted Living at Miami. I thought it was nice. I like it. It's wide, it's not like a little house. I don't want my mother in a little house. I want her to be able to come out of the room and share with people, do other things and they do have a big, big, humongous room. They do activities out there. It's very spacious. Ben is a great guy so far. I only met him a couple of times. The lady, the other day, was extremely, very nice. She's going to be in a semi-private room, but everything was very clean and nice that they showed me. I went the other day again because I had to bring some paperwork, and they were doing some painting things with this lady. You get them all, the whole group on a table, doing some painting, watching the painting on the TV. They even have a piano, I don't know if they play the piano, but it seems nice and clean. Everybody seemed fine. The staff was very nice. I hope they treat my mother the same way they treated me. She will probably move in next month.

Sandra

The staff in Colonial Assisted Living at Miami is very helpful. They take very good care of my husband, and they keep the residents involved with activities. He also likes the meals very, very much. He's already made a tie dye shirt, did all kinds of arts and crafts, and word puzzle books. I've also been there when they've done things like singing and stuff, and they do a lot of interacting, not only with the staff, but with each other. His room is always very clean. He shares a room with someone and they keep it very neat. It's got a window in it, so it's not just four walls. It is nice.

DD

My mother moved into Colonial Assisted Living in Miami. I have not been there yet, but my sister lives there. She's the one who chose the place. My brother also, he lives up north, and he has been there a couple of times to see her. My brother was a little bit upset one day, he went there and he found that two of the staff members were arguing over who had to take care of one of the patients. Something happened, and it didn't get done, and they were arguing over who was responsible for it. I know that he talked to the director of the place, and he actually took care of it. He has been very accommodating; he has made my mom's stay easier there. I know that she seems comfortable with him, to talk to him, to complain, and things like that. Other than that, I know that he also had COVID, and he wasn't going there for a while, but that's not his responsibility, right? It is not his fault. But I know that no one in that facility, other than him, has had COVID. They were really good because a lot of those places, I think, are having issues. She had somebody with her in the room originally, but I think she preferred to have her own room. The one thing about this room is that it has a balcony, and she likes that. It's a good way for her to go out. They had all kind of activities before, and actually they will come and pick her up twice a week to take her someplace, but because of the COVID, that is not happening. I know that at that facility they play cards and dominoes and they just started doing that again, because in the midst of COVID they had to keep their distance. I have called, because she forgets to charge her phone, so I have called them and they have set up the phone call for me so I can see her and I really, really appreciate that.