Harts Harbor Health Care Center

Atkinson

A dear friend and companion was placed at this facility after being released from the hospital for rehab post stroke care. He was only there 10 days in that time he developed a UTI with sepsis, pneumonia, pulmonary embolism and a subdural stroke from a fall the denied happened. He now in ICU . This is an absolutely horrible facility if you care about your family do not send them there it’s dirty, nursing care is nonexistent.

marthazimmer

My brother had a severe arthritis attack and spent a month here.Nice,incredibly clean room with nice furniture.He needed extensive physical therapy,and received world class care from the therapists.We have been through this before,and I know mediocre from great.In less than thirty days he went from can not stand to can and able to come home.Every staff we encountered -rehab,social services,nursing,dietition,case manager,cleaning,office staff,doctors and nurses were fully engaged and immediately addressed any questions or concerns.I talked with a lot of happy residents every day as well.Highly recommend as best choice in Jacksonville.

Steph S

I was a resident of Harts Harbor, and while most of the staff were okay, the front office staff left a lot to be desired. Even though I repeatedly told them that there was no way I would be staying there once I got my settlement from my auto injury case, the front office kept on pressuring me to sign the paperwork that would allow them to take the lion’s share of my SSDI. They also put me in with a roommate who was clearly nuts, and one of the agency nurses also tried to have me Baker Acted for having a meltdown after being kept up by my roommate who was trying to crowd me out. It was one of the regular staff nurses who finally got my troublesome roommate moved back to her old room, and I got another roommate who was less of a pain to deal with. I can only say good things about the physical and occupational therapists. They kept me working, and they even made it fun. That being said, I wouldn’t want anyone to send their relatives there full time,because other than the PT and OT staff the other staff were not so caring.

locknload

ABSOLUTELY , do not go to this facility, They're just there for the money....don't care about you personally, the nurses are a joke.... the food sucks, the place have bugs in the bathroom, they treat you like Dirt !!!!!!

Alex Holmes

Everyone I've come into contact with so far has been very welcoming. When it mattered most the staff went above and beyond. I just can't thank you guys enough. Those caring for my mother are top notch. Thank you guys for all you've done to help my family navigate all the barriers, questions, and concerns that we came with.

Callie

My mother is at Harts Harbor Health Care Center. It was wonderful because they're really taking the COVID situation serious. We're able to see her, but they're maintaining the six feet apart, and just making sure that she stays healthy, and they're taking care of her well. The staff is kind and any information that I needed they were able to give it to me. They're pretty much business like, but as far as anything personal, they're on point. They're not letting anyone in the facility right now due to the COVID situation, so when we met with my mom they had us all outside on a patio. Everything was nice and neat. The patio was well manicured.