Hillcrest Nursing and Rehabilitation Center

Lillian Ferrari

What i could stress, and i wish someone had told me or i should have looked up this facility, is to make sure that no one i love or care for go to this facility. To use the word care doesnt even apply. My brother was sent to this facility. Communication was next to none. Before he was allowed to expire, i only got to talk to him two times and that is after over 20 attempts each time. When i did get to speak to him, he told me how no one would come when he would buzz so he deficated twice on himself, the room was small and they were putting in a third person, and even though he was sent there for physical therapy, he was only taken out of the bed for 10 minutes. There was not even enough room for a chair in the cramped overcrowded room. My brother was sent there on a Wednesday night and by Saturday night he was dead. I am not saying my brother was not a sick man. but due to the lack of "care" and attention to him, he died. I am Certain he buzzed for help but by time they went in to see him, he was gone. He should have been sent back to the hospital before Saturday if anyone had even paid attention to him or had the creditials to see how sick he was. My brother was on Medicaid. he was sent to this facility, whcih i am now finding out is known to be bad. Yet no one can hold them accountable. If you read this, please do not send anyone there.

michael-e

Horrible, dreadful service, was there 1 week and had physical therapy only twice for a total of only 1 hour. Nurses complained when I rang for help, In many cases, I had to call their outside line because they never responded when I pressed the HELP buzzer. Most spoke in heavily accented English and were very hard to understand. And they were also very rude. NOT recommended under any circumstances. Their therapy room was also very dirty.

josefha

My mother Miriam is a resident in Hillcrest nursing home for 4 years. The activity department in Hillcrest Iis excellent, mark the director and Sofia and Patricia are doing excellent work. They play music for the residents every day. The have bingo 3 times a week. And many more great activities for the resident, danie satin is excellent she always willing to help great nurses and cna. Carl the manager doing a great job, maurine borrow my mom cna is excellent. I am very happy my mother is in Hillcrest nursing home. Thank you

yosefha

Hillcrest Nursing home is a very good facility, my mother is in the long term part, she is doing very well. The nursing home stuff are friendly knowledgeable allways willing to help, they have excellent big Phisical Theraphy departmment, my mother was very sick a year ago with ammonia she was in the hospital after she was realist and was back to the Nursing home she needed 24 hours oxygen, with the excellent care of Phisical Therapy tachnitian she got well my mother has ocpd. She is doing much better now she don't use the oxygen anymoreI am very thankful to hillcrest nursing home for taking excellent care of my mom. *****

Fvangelder

Substandard service, poor communication, physician refused to call family staff defensive refused to aide in expediting communication between family & physican. Pt left in urine. Rooms are dimly lite Didn’t see any organized activities Pt left outside alone in the heat

Stephanie

I really liked Hillcrest Health & Rehab. They're very helpful. They put me through to an attorney who could help me get my mother-in-law into a nursing home. They helped me set up a trust account to get her into Medicaid as well. They take her to the doctor and it's been a really good experience with them so far. They have after-hours care for them since some of them don't want to go to sleep at an early time, so they have a program where they can watch TV and play cards, which I thought was good. They make sure my mother-in-law gets out of her room so she can be around other people because she's sort of a loner. The food looks good and the staff is very good. The building is OK.

busted2017

My disabled brother was here 2 months for rehab and his care was terrible. I found him sitting on edge of bed on several occasions and the majority of the nurses and other staff do nothing but talk all day in languages to one another that aren't English and you are subjected to listening to this unprofessionalism during your visit with family member who is being charged for professional care. Also someone who works for this awful facility filled out the reviewing my brother's stay not my brother or a family member. Don't place loved ones at this place if you care about them.

Patrick24

Hillcrest is a pretty good place with good staff. My father is well taken care of there. I feel comfortable.

Caring98462650

Hillcrest impressed us; it’s clean, and they seemed to have enough help. They have curtains between the beds so that people have privacy. The staff was very nice, and the whole place was nice.

Ronald6

I had stayed in Hillcrest Nursing and Rehabilitation Center for my rehab. It was a very good rehab facility. The staff was fine and the food was average. During my first few months, I spent a good number of hours in the rehab department; it was an excellent experience. The only negative thing that I had with them was that at one point, I was placed in a room with three other gentlemen; one of them used to scream at the aides all the time and it was quite verbally abusive. Other than that, I still keep in touch with people there. It could also use more CNAs.

Sandy Deen

I went to visit my grandmother in this facility one week. I dropped in about 3 or 4 times that week, and each time the halls were empty. There were barely any staff members, if any, in sight. The facility seemed clean to me, but my grandmother looked very unhappy there. As I walked through the halls to exit, it was always very quiet, and I remember thinking, "Where are the activities?"