Five Star Premier Residences of Hollywood

Nora

My first impression of Five Star Premier Residences of Hollywood was that it was clean. There weren't people lined up like they were garbage at the front door like at the other facility. We had a chance to look at the apartments. The elevator placement was good. The swimming pool was large and spacious. The people there seemed happy. They seemed to have ample activities. They would provide a bus service to almost every single one of our doctors and had special activities close by for different shopping possibilities. The staff who toured us was OK, but average to me. We had lunch, which was adequate. We would like to go back for dinner to make up our mind for sure.

Karen

My dad will be moving to Five Star Premier Residences of Hollywood's assisted living. It's nice because it has independent living, which is a whole big unit, an assisted living unit, and a memory care unit. They have nurses 24/7, and primary care doctors and orthopedic doctors that come once a week so you don't even have to go out for an appointment anywhere. It's a very nice place. It's well-kept and has two large bodies of water with fountains in the front so it looks like a luxury resort. The staff who assisted us during our tour was very pleasant and very helpful. The dining area looks like a fine dining restaurant and it's nice. They were having karaoke and had a movie playing in one area during our visit. They have a big pool outside, so they have a lot of outdoor parties like the 4th of July going on there.

Myrna

I found Five Star Premier Residences of Hollywood to be very acceptable. Everything's very good. I didn't meet very many people because of the pandemic, but the lady who took me around was very helpful. The room I saw was very nice. They couldn't serve food. They had a pool. They had everything. Everything was very clean, and they seemed to have all the amenities. They're very caring and want to help you. The people that I saw there walking around seemed happy and cheerful.

M.T.

Five Star Premier Residences of Hollywood is a very nice place with lots of activities. The food is good, they keep the residents very busy, and I would recommend it. It's very good and my mother is very happy there. The staff is good, sometimes they take a little while but all in all they attend to your needs. She's in a studio there, but they also have a 1-bedroom and 2-bedroom. They do book discussions, concerts, games, and a lot more. In terms of amenities they also have a library, and their dining area has really good food. They have very beautiful grounds. And the pricing is not bad for the studio.

Essie

I'm very pleased with everything here in Five Star Premier Residences of Hollywood. The only issue I have is that they increase your rent every year by almost 5%, which I think is rather exorbitant. Other than that I love the staff, they're superb. And I have no complaints about the food because residents in senior places can't eat highly seasoned food in the first place so it's not the community's fault. I would certainly give this place five stars. They keep the grounds beautiful and the place is very clean. We have a resident council where we have our meetings with the residents every month. My apartment has a shower and a full kitchen with a refrigerator and a microwave. They have activities going on all day long that you can chose from, and the residents can also make suggestions.

Yosef

My mother moved into Five Star early in 2015. Nearly every time I've called her since then, she has expressed happiness at making the move. I live abroad, but have seen for myself on two visits that the facility is clean, well-organized and maintained, and provides a variety of essential and enrichment services. The staff, at all levels -managerial, secretarial, service, etc. - are pleasant and responsive. My good impression was reinforced during the recent challenge of Hurricane Irma (Sept. 2017). From what I know, the facility was well-prepared (emergency meals, staff on hand, protection of the physical plant, etc.) and every effort was made to help the residents cope.

Sidney

Five Star Premier Residences of Hollywood is assisted living and independent living, and it's the best that it could be. They offer three meals a day, have a swimming pool, therapy, and different activities. I have been staying here for over a year and a half.

Grateful Daughter11

My mother has been living happily in the Independent Living side of this residence for over 6 years. The facilities are beautiful and pristine. There are many activities -- including speakers, entertainment, mind-stimulating games, exercise classes, art classes, chorus, outings to plays and movies, van transport to the supermarket, flea market and do to appointments, and others. The staff are lovely and so helpful. The food is pretty good. The population on the Independent Living side tends to be elderly people (mostly 80s and 90s) who might need walkers pt occasional aides but who are pretty high functioning cognitively (bridge games and scrabble, book club) for their age. They also have an Assisted Living section and a Memory Unit. I can't imagine a better place for my mom.

Ileana1

Five Star Premier Residences of Hollywood was the best one of all. I liked it more than anything else; the staff, the residents, everything. However, they didn't have any Spanish-speaking staff, and that's important for me. The apartments were gorgeous. Everything was state-of-the-art. The food was top-rated with the best chef. We didn't try the food, but they had a very nice menu. They had a lot of activities. They had entertainment, and also bus services to different areas for the residents so they can get around.

eileen f

Five Star Premier Residences of Hollywood seemed to have the facility that we like. They had a beautiful dining room, beauty parlor and barber shop. Everything that you could possibly need. We kind of like that place the most. We met some ladies who interviewed us and take us around. I saw a lady that I happen to know that lives there. It seemed to me like one step above anything else we had seen. Very friendly, very nice and people seemed to be very happy and smiling. There’s a shopping plaza right nearby. It’s in a very nice neighborhood and the grounds were beautiful too. The dining room was very pretty. It looked like a very it community.

Caring son20

My mother has lived in Five Star Premier Residences for about three weeks now. We ended up liking that one enough that didn't visit any others. She has a one-bedroom, one-bath with a separate living room and a kitchen with a stove and a refrigerator.

Loving Daughter12

Five Star Premier Residences of Hollywood is very nice and everything is good. We tried the food, and it was very good. They have a lot of activities like bingo, cards, music, and different classes. The staff has been very nice and very helpful. I think they are more well kept and cleaner than any others we’ve seen. We like the atmosphere in this facility.

Melissa31

My mom is moving into Five Star this Monday. It looks very pretty, very nice, and very clean. The rooms were nice and clean. The staff that I met was super nice.

Linda107796950

My husband's uncle was at Five Star Premier Residences. It is more of an upscale assisted living community, but it got quite expensive for Mel, even with his pension and all. The care was good. I have to say for the prices they charged and the price he is paying now in the other facility, the care is equally good. However, you still have to keep after the staff. I did have a difficult time with the fact that when I would tell them that we would be buying his medical supplies, e.g., Depends, his lotions, etc., that I would never get the proper response from them as to what he needed. We did not want them to buy it because it costs more money when they do it. They would never call me and tell me, and it was very difficult all the time for me to get with them. My uncle would be out of whatever it was, and we had to run to the store to immediately get it. We told Five Star Premier Residences that we have an account at Wal-Mart and that we can just order the supplies and have them delivered to his door, but they were not responsive in his needs. However, it was a very nice facility. They maintained it and were renovating it. They kept the facility very nice.

Rebecca40

I went to Five Star Premier Residences of Hollywood. It was very nice. Everything about it was excellent.

Caring107759650

My experience with Five Star Premier Residences of Hollywood is not good. It is all older people, and it is not youthful or alive enough for me. I went to all the activities, and it was well meaning, but it was not on the level that I would like to have them. It's not the proper place for someone who has full of energy, who still thinks, and who has a mind. But for older people who have slowed down, it might be very good. It just doesn't work for me. They have doctor's appointments, and they have classes. They have different sessions to talk, and they have social sessions, but it was not on my level. I teach graduate students, and this is not for me. This is for older people, and it is for people with certain physical disabilities. If you are thinking and functioning at a younger level, it is not for you from my perspective. The staff is nice, and the people are sweet. The place is very pretty, and it is very helpful. I'm going to try and leave here as soon as I can, and it is going to cost me money to do that. For me personally, I would give it a low rating. But for other people, I would not do it. Many other people are very pleased, very happy, have good relationships, and are having a good time. For me personally, the place is not for me.

djdj

WARNING! DO NOT PUT YOUR LOVED ONE IN THIS FACILITY!!! I visited Five Star Premier Residences of Hollywood with my 90 year old mother and was shocked to see how people living there were being treated. One woman living there simply asked if she could get a cup of coffee and was told very sternly NO and stop asking questions! She started crying and was not comforted by the staff. I would not put a dog in this facility!

Caring100337850

It’s immaculate and very clean. My mother actually lives right across the street from there, so when I visited her, I saw them renovating the place. It’s just beautiful, but it was beautiful before they renovated it! It has always been a lovely place. It’s very close to shopping, and they have transportation that takes people shopping. My mother said the food was very good because she had a friend (she since passed away) who was a resident; and she invited my mother for dinner one night as a guest. They have wonderful entertainment. I happen to know the Activity Director, and they really go all out to give the people a good time. There’s a big television in the lobby, they always show pictures of different events they’ve had there, and it always look like everybody's having a good time.

Larry35

We visited Fire Star Premier Residences. It was beautiful facility. The staff was very friendly and accommodating. The rooms were clean and more spacious. The residents were very happy and very friendly also. However, we didn't choose it because of the cost.

Frances8708

I haven't moved in yet at Five Star Premier Residences, but I will be moving in in two weeks. It is assisted and independent. The studio was enormous. I can fit quite a few pieces of furniture in there. There was a little refrigerator, a microwave, and a little stove. Everything was very, very clean. They have all the activities. The one that I am most interested in is the book club. They have a book club that meets once a week, and a book review will come in once a month. They also have a Kindle book club. Those were the greatest things that I really look forward to. Of course, they have exercise after breakfast and all these different activities like bingo, the usual things that they have for assisted living.

Caring021201

Five Star Premier Residences of Hollywood was far superior to anything else we saw. Layout of residence, privacy, amenities, and support staff was great. It feels like you’re living in your own apartment with full concierge services. For Independent Living a differentiator is the multiple more private entrances, which eliminates the need for everyone to enter through a central hall.

Elizabeth29

Five Star Premier Residences was nice. Their rooms were a little bit smaller but quite nice. The staff was pleasant and informative.

Caring72056150

My visit at Five Star Premier Residences was good. They did have an independent living that looked so much nicer. You have to go through that to get to their assisted living which was sort of big disappointment. It should be the other way around because when you see their ILF, you're like, "Oh, this is going to be great," and then you move onto their assisted living, and that's a little depressing. I just didn't really like the rooms as much. They were the probably the same as with their ILF rooms but they didn't seem as well laid out. They were a little darker and they didn't have good light. However, the things that I thought nice about this place, and what I think I like best, were their grounds. They did have nice grounds and the rooms for getting together for large activities seemed very nice.

Michelle39

Five Star is very nice. That's probably where we will end moving her because it's five minutes where her condo is now. It's not as fabulous but it's a very nice place. The units are a little smaller. You don't have as many options for units but you could go for 1 to 3-bedrooms. They're doing construction but they're constantly doing construction just to update it. They could upgrade the models to have the more modern counters and flooring. They were clean but they were just okay. I have no complaints. They had dancing, games, cards and all types of activities. They also had happy hour. The Five Star is very close to a casino so they had shuttles going back and forth.

leahf

We decided to have our mom move in there after 18 months in our home... after we moved her from out of state to Florida. We chose it when it was under differnt management and we have been through two changes and each time things have gotten better . It fit our budget- looks like a cruise ship or nice hotel and the rooms with outdoor balconies are lovely! Food is prepared by a Culinary Institute grad and served in a lovely ,freshly decorated dining room and the services are great- maid, activities,transportation, friendly and helpful staff and 24 hour security for medical emergencies. People there care and it shows in the cleanliness and the decor. Mom does not take nearly enough advantage of the social activities but she swims daily in the glorious pool!In house nurse is there for everything and has served us well on many an occasion. I just hope we dont have to move to the assisted side because of cost reasons but for now this is a nice little safe and pretty nest for Mom that is 2 minutes from my house. HIGHLY RECOMMEND for anyone looking for upscale facility at a reasonable price.

Max5

I'm going to Five Star Premier Residences. I have friends there and I like it. The rooms are very nice. I'll have a kitchen, bedroom, and dining room. It's very spacious. It's a five star place, the dining room is very nice, the service is delicious, the food is delicious; everything is nice.They also have very good activities; you name it, and they have it. Then, they have transportation. You could go anywhere and they'll take you there.

William16

I visited Five Star Premier Residence of Hollywood. Their rooms were fairly good. The working staff seemed fine. I was able to eat there and the food was good. It's a fairly nice community.

daughter!

A nice place from the outside - pool, pleasant rooms, etc but once you move in the care is not very personalized. Communication between residents,family and staff was very difficult for the most part and everything was handled according to the regulations. With few exceptions there was little warmth in the caregiving.

Paul14

Five Star Premier Residences is the one we chose for my Mom because everybody is friendly and the environment is clean. My mom is happy there.

Caring071901

We are moving mom next week to Five Star Premier Residence of Hollywood. We chose them because they got more things for the value of our money. They also have activities that my mother wanted to participate in and the facility is only a mile from my brother's house. She was primarily interested in the fact that they have a knitting group. When we had our tour of the facility and their staff looks very pleasant. My mom decided that's where she wanted to go. The rooms are perfect. The food was good. They have lovely walking paths around the facility. I like the fact that this facility is a $1000 cheaper and she is getting a larger living space. The people that we saw seemed lively and alert and not sitting around waiting to die and that's very important to me. The people there seemed to be involved in all the different activities that they offer. We are very satisfied with the place.

The girls

Our mother has lived in this assisted living facility for three years. We are so very very happy with the care and the facility. They are so wonderful, everyone who works there seems so happy and very polite to all the residents. We visit our mother, so we do see what goes on with everyone. The nursing staff is exceptional with our mothers care as well as with the other residents. We have to say unfortunately in the assisted living part our loved ones are not easy to handle, they can get very mean and sometimes will go after the nurses. We have seen this a lot, there is not one time we have seen the nurses loose it on them, they handle the situation with love and care, lol better then we could. Not only do they help our mother but often have to help us understand why this is happening to someone we love so very much!!!! We can't think of another place that we would trust our mother the most important person in our lives.

Suzfla

It looks like you are on a cruise at the Five-star Premier Residences, except that there's no boat. That place was absolutely, strikingly gorgeous. The amenities were fabulous. It had a giant pool. I didn't think anybody actually ever swims there, but I asked and they said that sometimes the grandchildren and other residents do. It looks great. I won't say anything against it. It was an excellent place. If it was close by and we could afford it, I wouldn't really have a problem about putting my mother in there. The staff was lovely. What was interesting was that the person in-charge of the interviews and tours was busy with the lunch. She had a whole bunch of prospective clients that were having lunch there and she invited us, but I can't eat their food so I didn't eat lunch there. Their maintenance person actually gave us the tour and he did an extremely good job of telling us all about the place from a man's point of view.He was very knowledgeable. He answered all of our questions and he was somewhat a good cheerleader for the organization. The rooms were a little dark, the windows were a little on the small side, although that won't bother my mother because she sits in the dark most of the time and she doesn't like lights; they hurt her eyes. They do take care of transportation, but they give a ten mile radius to your doctor's appointment except that my mother's doctors are all more than ten miles away from that facility.

growland

I have a family member living in Assisted Living in this community, so am very familiar with Assisted & Independent Living conditions. Do not hesitate to have a loved one reside in Premier Residences of Hollywood. It is a caring, clean, and safe environment for seniors. I personally have seen wonderful transformations in residents who were struggling in their previous living conditions. The social and active lifestyle adds tremendously to the quality of life/ The food is great, the surroundings are beautiful!

meffren@gmail

My mother was living alone in a condo with a caregiver before we decided she would move to this community. The fact was that mom was isolated, she did not communicate well with her aide and all of her friends passed away or moved with their children. Since she moved to Independent Living she is socializing, she eats with other people with common interests and she playing cards again. Mom likes the food and has gained a few pounds and she is exercising which she has not done in years. Mom has a 1 bedroom apartment which we furnished beautifully and she feels very safe and comfortable she admits. What more can a family member ask for. I was feeling guilty that I could not care for mom myself, but I work long hours. I never thought she would feel content as she hated giving up her condo on the beach where she lived for so many years, but she has been a trooper and will tell anyone she made the right choice in moving. The people that work in this community are so nice and friendly. What can I say, but thank you!

CChassen

My Dad is currently a resident at Five Star having moved in a little over a year ago and we are both so very happy with his decision to move there. We really feel that we chose the best place for him and we enthusiastically recommend Five Star. While it is never easy for someone to transition from their home to a senior facility, the staff at Five Star welcomed him with open arms and did a fabulous job of helping him integrate into the community. My Dad is very social and the staff made sure that he was introduced to other residents with similar interests so he could form new friendships. Notwithstanding the social issues , the facility has a beautiful campus and is extremely well kept and maintained. Any maintenance issues with his own apartment are quickly addressed and the housekeeping staff do a good job. The dining room has a varied menu and more importantly, my Dad is very happy with the food. There is also a long list of activities and special events such as the occasional BBQ by the pool, ice cream social or holiday party for everyone to socialize and have fun. All in all, we feel it was a great choice for our family and is one that should be considered by any one contemplating this move.

Caring5182

My mother lived there several years so i am certainly familiar with the facility. It was a great lease for her at that time. My experience with them was great. Now that I'm looking around for a place for myself, they've actually called me. I've talked with them but I'm not ready for it yet. I was exploring for the future. I am considering this facility because it is near my family. My daughter, my brother and my friends live near there so its like a perfect location when I decide that I need that. There in the Classic Residence I wish I had an option in which meals I have to use. The current situation is breakfast and dinner and I'm not someone who wants to get up and go running in the morning. So the option of meals is something that i wish they have differently and not required. When you live in your own home it's very difficult to transition into something but you also have to realize that your not as capable as you were. When my mom had a bad fall and broke her hip she was in the hospital in a matter of minutes. They took care of her and that's whats important. I absolutely recommend this facility.

Ton

I came to visit my moms friends that live there in the north building she un named lives in a nice one bedroom apartment she moved in 2008. they do not seve lunch but they have a nice dinning room my mom needs assited living so we decided to do a tour in late january 2010 the cofee area was a mess when we got there at 11:30 am no coffee no cream and the area was dirty and the table Ihad to wipe off ok now the bad part my moms friend showed us assisted living looks like it was re done all new but the smell on the 1st floor was terible plastic bags in the hallway with dirty laundry and trash the nurses was speaking a different language also I am brining my mom to the presidential it cost less and has no odors