Hawthorne Center for Rehabilitation of Brandon

Wayne

My father is in Hawthorne Center for Rehabilitation of Brandon. He was there for rehab. They don't have any open spaces for long term. It's a little different than others. It's kind of a family-oriented thing where when you go there, they make sure that they guide you in what you need to do, or if you plan on having them stay permanently. They're very good on the rehab. They've gotten my dad up every day and showed him how to get his legs back under him, learn how to get out of bed, and learn how to sit down and get up. They're working with him every day. He's on mechanical food, so they've been working with him on seeing if he can get to real food or what. They're working with him every day. Someone is calling me, letting me know what's going on. We're in line for a long-term bed if it becomes available. The food is pretty good. They're willing to try and work with whoever their patient is to see if they don't like the food. They try to change it up for them or whatever.

Lucilles daughter

I would not leave my dog here. All my mother's fears of being in a nursing home came to reality at Hawthorn of Brandon in 2019. My mother is blind and had a stroke. She couldn't tell me what was going on, so my sister and I stopped by frequently. Many times, she had not been out of bed all day. The last straw was when I went to have lunch with her at 12:30 (she was supposed to be in the dinning room by noon. She was sitting in a wheelchair by the nurse's desk (no nurse present) curled up shivering. No one to be found, I took her to the dining room and had to go into the kitchen to find her tray on a rack ice cold. HORRABLE PLace

Calling

My friend was in Hawthrone for 2 months for rehab. The therapy was very good but all the rest of the care was very bad. He couldn't get his medications especially his night meds to help him sleep. He fractured his back and wasn't to get up without help but waited hours for help. I even went to helped him to talk to a nurse supervisor on a Saturday about what happen the night before with the nurse. Things were better for that weekend only and then right back to not getting medications or eye drops. The very first time he asked to see the nurse the aide told him she said he was okay and she wasn't coming. She had never seen him before he wanted his medication. He is 93 year old and therapy told him how he needed to think before trying to get up or sit as he wasn't to bend when the aide was helping him back from the bathroom and he was talking through what he was to do she said "Just sit down" I was there and saw and heard this. No concern at all for his welfare. The food wasn't good he forced himself to see as he wanted to get home.

Thomas

My stepmother is in a rehab facility at Hawthorne Center for Rehabilitation of Brandon. It seems to be adequate. I know that they are going through some changes. They were sold about four months ago, and they seem to be somewhat in transition. They seem to be a little bit short-staffed. It's an older facility, so it's not as modern. I'm not complaining about it; it's just me. The biggest thing to improve right now is communication. It can be very difficult to track down different people whether it be nursing or physical therapy to get an answer on issues involving my stepmother. The staff who's been there have been very nice. My stepmother seems to be satisfied with the food. They have activities to the extent that she can participate. I have met the activity director, and she seems to do a great job. She seems to get involved with the residents and make sure that they have access to different activities.

Mary Swingle

My mother was a resident at Hawthorne Skilled care for 2 months before she passed away. Her care was beyond wonderful. All the staff, from housekeeping to laundry to front desk was kind and efficient. If we had questions, they would leave their current post and find the answer. The Aides and LPNs and RNs were also the best. The administrator stopped by regularly to see how my father was doing. This is the 3rd facility my mom was in during past 9 months, and is by far the best. I would highly recommend this place. Hospice was conveniently located within facility and they could have been more attentive but otherwise no complaints.