Consulate Health Care of Brandon

ViolaFury

The nursing and care of this facility was by far some of the most excellent I have ever received; from Kim and Ms Johnnie, Jesse in Nursing on down to Housekeeping. The physical therapy and occupational therapy were also first-rate in my opinion and this is not the 1st rodeo for me. From Enrique, to Melissa, Brooke, Mary and every one else, the patience and care they showed for us all was outstanding. The ONLY reason this is not a 5-star review is because the paperwork got a bit scrambled at tim...

Laureen654104

My mom stayed at Consulate Health Care of Brandon for a month because she had a really bad urinary tract infection, and it made her weak. I wouldn’t take a wild bear there. Those people were awful.

Health Care Warrior

This facility is understaffed and overcrowded where 2 patients are housed in one-patient sized rooms. Nurses and aides are neglectful and seemingly uninterested in patient needs. The general operations moral manifested here (the work vibe) is visibly toxic and noticeably negative, downtrodden and ugly. The facility itself is very sparsely appointed for any patient comfort. Medical supplies and equipment are sub-par, or shockingly unavailable. The facility's food service is sporadic and insignifi...

Seniorsdeservebetter

I wish I could give this place a negative rating. I walked in the other day to find my father, who was there to rehab from strokes, was moved from his room to another room. The nurse had no idea where he was moved to. I finally found the room they moved him to. All of his stuff was sitting in bags in the hallway and on the room mates side. I walked past the curtain to find my dad laying half in the bed and half off the bed unable to assist himself hemorrhaging everywhere. The staff was completel...

edwardsdeedee

My relative is currently at Consulate Health Care of Brandon. The rooms are small but somewhat clean. I am troubled that the used and dirty bed pans are left stacked on the bathroom sink area where patients have to brush their teeth and wash up. I also witnessed workers cleaning my relative after a bowl movement leaving the soiled nasty linens on the sink top....yuck! Absolutely nasty. We've also had issues with the medicines being given at the proper times and even had missed dosages that were ...

Caring104095850

My visit at Consulate was kind of bad. We were assembly lined. There was no individuality. They paired somebody who had dementia with somebody who had no dementia, which is horrible for the person that doesn't have dementia. Some of the staff were great, and some of them were just collecting their paychecks. The rooms seemed clean.

Caring109574050

My relative stayed at Consulate Health Care of Brandon. The physical therapy people were cool and helpful. They were very pushy, which was good. Some of the nurse staff was not very good. They missed doing things that they should have been doing, e.g., changing bandages everyday. They should make sure that all of the nurses are doing exactly what they should be doing and doing it in a suitable time limit. The rooms were pretty good. However when the gentleman who was staying in the same room wit...

katiee1214

I would not recommend sending anyone you love to this facility. They accepted my father without reviewing his chart and four days later they admitted that they did not have the means to care for his type of injuries. The room was filthy when we arrived, they rarely checked on my father, did not recognize special dietary needs. My fathers roommate had a fecal accident and they let him lie in his soiled clothes and bed for over two hours. Patients were yelling for help and nurses were not respondi...

Melissa19

The staff at Consulate Health Care of Brandon was really helpful and very attentive. They gave me a very nice tour of the facility. The atmosphere seemed very pleasant and very nice. The rooms were very clean as well. They have a board on the wall with list of their activities, and they are very good. They have therapy, a hair salon area, and other things. They also have singing and music going on.

Nancy72923950

My husband was in Consulate Health Care for rehab. They were good. They were wonderful people and they did their very best as far as the rehab. He wouldn't have been on his feet again, if I had just taken him home. But like everybody else they were shorthanded. They don't have enough people to take care of them. He might be waiting on them for forty-five minutes after he rang his bell. But when they got to him, he had their undivided attention. We had to be down there with him most of the time a...

Marysia33

This place is a NIGHTMARE! They kept my dad there only for $$. The "social worker" Kathy Ward is extremely rude! He got POOR care, lost weight. The alarm pad on his bed to notify employees that he had got up went off multiple times while I was there and NOT ONE person came to see if he was harmed. He was a fall risk going in, but they did NOTHING to prevent another fall. Thank God he did not fall!! Much of his clothes he brought with him disappeared. They took me to the 'laundry room' to look fo...