Boynton Beach Rehabilitation Center

bergbon

This place is horrible. After only 2 weeks I moved my father out. He was suppose to get an IV drip antibiotic and didn’t get it for 4 days because they said they were out of IV stands. Everyone very rude. No one returns calls. Food horrible. I could go on and on.

Cheryl

My husband is in Boynton Beach Rehab. The staff is very slow to act. He doesn't even touch his food. He barely eats anything, and he says the food is horrible. I've seen a couple meals, and they're not appetizing to look at. He also needs help with cutting because he can eat independently, but he can't use a knife. He can't properly cut his food, which they didn't do. For the staff, nobody knows anything. When you ask a question, they'll say, "Go ask that lady," and when you ask her, she says, "...

patient advicste

Our family had several negative experiences. They had no floor or bed protection for persons who were a fall risk. My mom was discharged from the hospital for rehabilitation from a broken hip. My mom fell out of bed and was back in the hospital. The EMT reported staff did not know how long she was on the floor. The hallways smelled of urine on some afternoons and they lost most of her clothes she was admitted with. The recreation staff were very nice and helpful.

not a very caring nursing staff

I am the daughter of one of the residents at Boynton Beach Rehab Center, on Thurs January 21, we were given the sad news that my dad had been infected and tested positive for Covid19 at the facility. My first reaction was to call the facility and get more information regarding my dad’s condition, I left repeated messages and called several times and their excuses were that the nursing staff were at meetings and couldn’t take the phone call. As of today, no one from the staff has returned my call...

Lalita Virasawnir

I would like to compliment Lalita for the courtesy and service that we received from her when my husband was admitted on a friday night after hours. I requested a single room and when we arrived it wasn't available. she immediately arranged to place him in another room that she had housekeeping prepare. She was most courtesy and extremely concerned. Florence and Peter Handler

oyvayisme

Staff is awful. Won't answer a phone call. Won't help patients go to a bathroom. Mad at the patients. Had to order a private duty aide. Stay away if possible.

BC

Everything seems to be fine at Boynton Beach Rehabilitation Center. We haven't had any issues since my mother-in-law moved in, The therapy is excellent. The staff always seems to assist her anytime I ask for anything, and they help with medication. They have private and semi-private rooms which all seemed to be well taken care of. They're actually doing some upgrades in the facility. It's very clean and there's no odor. There are always activities and I actually see the patients doing their own ...

determined to Visit

We drove my mother who is 100 years old from Tampa to Boynton Beach to visit her niece who is a patient there. Upon arriving we asked to use a wheel chair for my mother to get to her nieces room which was located in the back of the facility. We were told we could not use a wheelchair. She walked with her cane to visit her niece who is named after her. We passed numerous wheel chairs walking through this facility, but she was determined to see her. This gave me the feeling this place was very un...

Edgarbernie

My mom was there for rehab after having pneumonia and "graduating" from a long term acute care facility where she was for several months. She was at Boynton to get strength back to begin to walk again. At admission, she could not get out of bed, had just gotten off a ventilator, had many medications that needed to be administered, was a heavy woman, and was anxious. She needed caring folks around her and skilled, competent nursing. Unfortunately, that is not what received. Overall, nursing st...

anonymous115008150

I hated Boynton Beach. The staff was mean, not nice, and never seemed to try. I’ve had problems with my husband’s care there, and they knew I wasn’t happy. He lost a lot of weight. However, the people in the rehab department were wonderful and worked really hard.

Warning from a concerned daughter

Great rehabilitation folks, impersonal and rude nursing staff. My mother was admitted after hip surgery and I was able to visit twice a day. She enjoyed the rehab therapy but was having trouble getting attention from the nursing staff regarding her medications and routine care. The morning of her fourth day she said she didn't feel well. By the time I returned in the evening, she was drenched in sweat and incoherent and I was told she had been that way for several hours. The nursing staff were u...

Unhappy relative who wants to protect others

This center has a good rehabilitation staff, yet uncaring nursing personnel. The nurses are frequently annoyed when a question is posed to them. There is lack of concern for patient satisfaction and a high emphasize on staff work load and liability issues. There were also 2 mistakes when staff called a non-family to discuss the patient's plan of care which is a Hippa violation, lack of concern or appropriate bathing for the member's hygiene, lack of concern for ADL access for each patient or rel...

Frank31

The people are very friendly at Boynton Beach Rehab Center. The place is very clean, and they have good food. My mom-in-law's room is like the size of a master bedroom, and she has her own bathroom. There is room enough for a queen size bed, dresser, and a television.

Elise2

My aunt is in Boynton Beach, and it is better in the beginning. The place is clean. Some of the staff is good, and some are not. They aren’t really that attentive; when she first came they were more so, and now that she is long term, she is not getting the attention. They had a very good rehab part, and they were very good with her there.

Kevin13

The gym and the therapist at Boynton Beach Rehab gym are outstanding. Without them, I don’t even know where she'd be today. When she arrived there, she could not even stand on her own. They had to use that special equipment to stand her up and she walks on her own now. The nursing staff are OK. The office staff could be more tactful, like when they are trying to collect money and stuff like that. The facility is always clean. I would recommend this facility especially for the rehab part.