Pacifica Senior Living Vacaville

Dee

My father is in Pacifica Senior Living of Vacaville. I really like the way it's set up. They have rooms for the residents kind of in a semicircle, and they really can keep an eye on everybody if they're in their room. Even if the caregiver is out in the dining room, they can keep an eye on my father. That's easy access for him to come out to the dining room and the living room or go out for a walk on the patio. It's just very nice. The staff is absolutely wonderful. We had Dad in another place for a little over a year and he didn't get the kind of care he needed, but bringing him here, he just gets absolutely wonderful care from his caregivers. The nurses that are on staff are on top of everything. We're very pleased. He's getting real good care. He likes the food, and he's eating good and doing well. They have a lot of things that they offer for activities to keep them busy. Dad is almost 97, and he's not much of a participator, but they always invite him and ask him to be involved or if he would like to be involved. People bring pets by to see him, and he loves the little doggies. He just gets a lot of good care here. They do really, really good and they're so kind to him and loving to him. It's like a home atmosphere for him here. He's happy here. I've never tasted their food, but I've been here when he's been served and it looks very good and smells very good, and he's eating real well. We love it here. They clean the residents' rooms. The outside area, the living room, the dining room, and the kitchen are real clean. They've learned what he likes. They bring him out for the church service and he likes to listen to music. Value for money is good. We get better care here than we have in the past. If he wants to call us, they call us and let him talk to us. Overall, we're very happy. There are only 10 or 12 rooms in this facility. They have what they call houses, and that way they can see all the rooms and the residents. He had an episode a couple of days ago and they had to take him to the emergency room and they handled that very nicely. They called both me and my sister and informed us what was going on and where he was going and how we could follow through, and he's back now. They're watching him very closely and taking really good care of him. They offer services right up to hospice care. It's just a real well-rounded, well-run facility. As far as I'm concerned, they're doing everything right, and daddy is very happy here.

Bill Spurlock

I placed my wife in Pacifica seven months ago, after touring two other facilities. I was attracted by the layout of five separate cottages surrounding a spacious common courtyard. I was also impressed by the warmth and professionalism of the sales director. I visit often and am constantly impressed by the caring and dedication I see in all of the staff. It is a great comfort to me to know my wife is safe and well cared for, and to see her so happy at Pacifica. From what I observe, staff are very attentive to residents' needs and go out of their way to keep them engaged. As with so many businesses these days, staffing appears to be a problem at times, made more challenging by the Covid pandemic. I have never witnessed any shortcomings in the essentials (medications and health checks, meals, hygiene, cleanliness etc.), however there was a period of several weeks where group activities were lacking. That seems to have been corrected now. All in all I feel Pacifica is a wonderful place with kind and caring staff who do an amazing job given the challenges of dementia patient care.

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Rachel Gaylord

It's an extremely overwhelming process to leave a love 1 in such a vulnerable state. I received great empathy and reassurance when admitting my Mother to the facility, with great care to the transition.

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jhillen1

Pacifica Senior Living of Vacaville is a fantastic place for Mom to live. She has memory issues, and they take loving care of her. The facility if divided into 5 warmly-decorated houses (they feel like home), each with about 10 residents and a dining room to eat with friends and a gather area for in-house activities (arts and crafts, exercises, current events, puzzle day, movies with popcorn, ice cream socials, tea and cookies, birthdays with cakes). The houses surround a beautiful central courtyard for walking and special events (like music and treats for holidays). The food is great. They help mom get dressed and shower, and help when she gets up to go to the bathroom at night. The staff is very caring. A medical team makes sure she gets her meds daily and takes her blood pressure. We've set up with a doctor that makes house calls to Pacifica residents. Overall, she gets great care and loves living at Pacifica, and I'm able to work full time and do business travel without worrying about her.

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Irma

I want to say only great praises for the manner that Johnny was cared for during his stay at Pacifica. There aren't enough gifts and words I can share to tell you how important each of you are to me, and my family. Thank you.

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Susan

Rosa was excellent at communicating with us and helping us with all the paperwork. I know my father will enjoy living here.

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Reviewer#EM0616B

Very helpful, informative, and patient. Thanks.

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Cheryl

Excellent, kind, and helpful. Went the extra mile.

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DB

Pacifica was great! They took special care of the couple I'm concerned for. Their patient care ratio was great. The family and I, were extremely grateful to Pacifica.

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James Brown

My mom has been a resident of Pacifica for the last six months. I visit on a regular basis and have seen the staff working with and caring for the patient’s. Rosa’s team is very professional, hard working and caring. We are happy knowing she is safely in their care.

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stephM

Totally amazing and beautiful! Staff is so friendly, I will definitely put my mom here. The staff per resident is great, personal service. Super clean, rooms are very spacious

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Lupe Brown

Rosa and her staff are AWESOME! We feel very good about my mother in law being taken care of at Pacifica. No one is more genuinely caring than Rosa! She has also been very helpful in helping to get my father in law into Pacifica.

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Gloria Hamilton

My father has been living in assistant living for about 6 years now. He's been at Pacifica for about 2 1/2 months. First and formost for me, Pacifica is clean and well taken care of. The rooms are spacious and fits all his belongings. I love how the community is set up like 5 houses, each with their own amenities. And having all the houses join together in certain activities is great. Recently, there was a 100th Birthday celebration for one of the residents that was amazing! There was a parade of classic cars and a lot of the community of Vacaville was involved. Rosa works very hard to make events like that happen.The courtyard is beautiful and well kept, perfect for mornings walks. Activities director Alyssa, is great at keeping the residents busy and moving. The staff is very professional, friendly, and easy to talk to. Any questions that I have are always answered in a timely manner. I like that all the staff interacts with the residents, not just the Caregivers and Med-techs. I would definitely recommend Pacifica Senior Living to anyone looking for a place for their loved ones.

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Bill2

Rosa was extremely helpful, friendly and competent. She took over the process of transferring my dad from the hospital to Pacifica Vacaville. She took away a lot of stress from us, and we truly are thankful we found Rosa.

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ReviewerEM0504

Very cordial, helpful, positive, and caring. Very nice facilities and staff.

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Nanci

From the onset, Rosa was and has been facbulous! So welcoming and helpful in all. So friendly.

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Dennis

The application process was straight forward. Rosa was always available to answer our questions.

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Doug

All the workers are gladly helpful, professional, caring, and always with healthy practices working toward the betterment of the patient. Thank you all very much.

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Debi

I'm so grateful for Pacifica. Trying to get my mother a caring and safe placement during the Covid era was very challenging. Pacifica's staff, especially Rosa, made the difficulties manageable.

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Ashlee

We have truly enjoyed working with Rosa, Melody and the caregivers at Pappa's House. They have been supportive in this difficult transition of moving my father into their care. We can't thank you enough for what you all do.

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Bill

So far, everything is fine and appears to be running very smoothly and efficiently. Very nice staff.

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Joleene

Anna has lived here over 5 years and has always received a high quality of care. As her POA, I am very satisfied with her care.

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Sharon

Visited family member. Received excellent service from Rosa in regards to my sister, Betty.

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Debbie

The staff has done an amazing job. There has been no issues with the care of my mom.

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Lauren

Pacifica has exceeded our expectations. We are now confident that our mother is cared for by staff that is genuinely caring. Our family is treated warmly and kindly. This is a wonderful residence and I have great respect and admiration for everyone here. With sincere appreciation for all that you do!

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All of this Cynthia

Outstanding services. As soon as my brother arrived to Pacifica Vacaville, we feel good about the community.

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Chris

Kind, caring, compassionate, professional care for my mom. I can't thank the staff at Pacifica enough for providing such amazing care for my mom.

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L. Jackson

Provided love, compassion, and support for my loved one.

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lamulgrew

My sister has been in this facility for ten years. She has resided at every house during the course of her residence. Though some staff has changed during this time she the facility has always delivered the best care. Her activities were trimmed to her needs. As she declined the staff adjusted and always gave her loving care. They are patient, caring and truly treat her as family.

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Allan F.

Services to date have been great! Facility staff have been very responsive and helpful with getting my wife moved in.

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Jennifer

Our mom needed to go from assisted living to memory care and Pacifica was the obvious choice. From the very beginning, we received authentic care and attention. It is not easy finding the right place, but Pacifica made us feel we found it.

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DSutherland

The staff in the houses and administrators are very caring, compassionate and helpful. I feel that my mom's care is of the best available. It has been very hard to see her deteriorate from dementia but Pacifica Senior Living takes such amazing care of her I know it is what is best for her and she is happy. I like the feel of the home atmosphere and they are always doing activities with the residents.

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S Marie

The rooms are small and charming but the cottage format of the facilities makes it incredibly homey.

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KFam

I like the small house set up, with the rooms surrounding the common areas. I like the outside area.They have daily activities and since the residents are mixed in care levels, even those that cannot participate much seem to have the opportunity to interact with others who have more skills. The staff are nice but the only issue i have had is that there are different people in the house. It may just be that my mom entered during the pandemic so we have not had much time to really get to know who is usually working there.

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LVONYA

My family visit the facility often and the Pacifica staff members are very kind, helpful and show that they care about their residents. The rooms look great. They are nice and well kept. The staff engage in a variety of activities with their residents.

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CJG2020

My mother has been a resident here for many years now. The staff is kind and caring and attentive to my mothers needs. They ALWAYS contact me immediately if they have to notify me of any changes with my mom. Their staff does not just sit around on their phones when things are slow, they are constantly looking out for the well being of my mom and the other residents and are doing everything they can to keep them safe, secure, and as happy as they can be in their current situations. They handle tough cases with kindness and empathy and this why I'm giving them such a high review here. I interact with the office staff on a regular basis and they are always attentive to my needs and respond very quickly. I also interact with the director regularly and she makes herself available to me at all times with questions I may have. They also have regular ZOOM meetings for all updates during Covid which really helps put our family at ease during this difficult time. I'm thrilled that we have found a place for my mom where the entire staff is efficient and professional and kind and caring at the same time. I would Highly recommend this care facility to any family member that is suffering with Alzheimer's or Dementia.

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GwagonS

My father has been in Pacifica Senior Living in Vacaville for about 6 months now and I am very pleased with his time / care there. Because of all of the change he’s been through recently, I was worried about him slowing down, but I’ll visit at random times and I have loved seeing my dad playing bingo and volleyball with the other residents. It’s hard to trust anyone with caring for your parent or loved one anywhere, but I really appreciate how my father is taken care of there. Thank you Pacifica!

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lhk123

Total lack of communication between the family's concerns with the management. They do not respond to your calls or concerns.A huge disappointment. The caregivers are good, sometimes GREAT. The rooms are clean and new, the courtyard and the cottage style of living is like home.

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She0721

Pacifica of Vacaville is very nice, and I like the cottage house style setting. Everything was very new and the upkeep director was very friendly and knowledgeable. They were doing bingo one time when we were there. They have a very large patio and walkways for the residents to garden and visit with family.

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@Lucky

The care givers and staff are very professional. and provide loving care to residents. Highly recommend this facility based on almost daily visits to a family member for more that two years. Josephine on the office staff provided outstanding assistance on solving problems.

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Happy Visitor561305

Pacifica Senior Living of Vacaville is very clean, excellent, and has great help. I'm very satisfied. They have individual homes around a courtyard. It?s a locked facility with a kitchen and rec room in each home. My husband likes the food even though he's a cook and is picky. The staff is very efficient and caring. I'd highly recommend it to anyone with dementia or Alzheimer's.

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RelativeRSABW

It is fine. They have different cottages with up to 15 residents in each one where they try to put people together who need the same level of care. They also have single rooms and shared rooms. Mom is in a shared room with a sink and two closets. The bathrooms are community and located down the hallway. The staff seems fine, but there are more men than I'm used to. It's cleaner and smells better than where Mom used to live. Mom's hygiene is better at this place.

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JMC1

The staff was very nice, very friendly, and caring with Mom. The facilities looked nice. Mom's room was a shared room.

Caring95129050

I liked it, but it was maybe 30 minutes away. The staff set aside time to sit down with me, go over my husband’s situation, and tell me what was available, and I appreciated that. What stands out is that they seemed adequately staffed for the number of patients and for the type of patients. These are all patients who have dementia so they need 24-hour care. The rooms were nice. It was an older building but still very nice and quite homey. They had their own furniture, a lot of pillows, and a lot of blankets. The dining room was very good. There was somebody who was always there either reading or playing music. I’d say it was excellent.

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Art7

We needed to move my father because he was wandering around the previous facility that he was in. I have eaten there twice and it's really good. Each cottage has its own bedroom. Some of them have two bedrooms and one room that's just private room and we got the private room. I like the people because they are really friendly. The place is more of a homey atmosphere and that's what my dad likes. They give a monthly calendar with all of the trips that they are going.

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