Marlora Post Acute Rehab Hosp

S Anderson

I spent three weeks at Marlora in the skilled nursing section. The care was above my expectations. They kept me clean and attended to my needs at the time. The only exception was the night shift. They were not attentive to me, my light would be on over 15 minutes some nights. The food was quite good and the deserts were very delicious. My bed, along with my room was kept clean daily. I would recommend Marloras therapy dept. Probably the best therapists in this type of setting. I would definately go back to Marlora for care.

Cynthia

My mom is now in Marlora Post Acute Rehabilitation Hospital. It's a sub-acute place. It's short-term but you can become custodial there, which is what she had to do. It's just your basic skilled nursing facility. So far, so good. I would say it's good and clean. It's easy parking for me. The ground seems well-kept. The staff members are very friendly. Their services are very good. The only activity I observed, since my mom is a smoker, is when the activity director took them out on a smoking break, but I know they're going to be starting activities again. The room is a two-bedroom with a closet and two beds.

BabySpeaksOut

My father-in-law says the people at Marlora treated him like an "animal". I get calls at 1am and 5am in the mornings several times, because the caregiver/nurse can't handle a senior demanding to come home. The case manager, Emelda, threatened to report us to the Adult Protective Service if we don't absolutely get a live-in caregiver for 24/7 on exactly the same day of discharge. She refused to listen that family members can be caregiver too. I feel threatened. The demand is a "must" to hire a 24/7, as if this is an ultimatum. I feel she is taking charge to tell us what to do rather than offer recommendations and providing us an email list of agency services for 24/7 in-home care. She promised to send us the list, but we never got it. She finally reported me to Adult Protective Services on the day of the discharge, because she was unwilling to accept family members as the caregiver. I already told her that we are interviewing a few 24/7 caregiver, but that was an unacceptable answer. A family member of 4 people total stepping in to be a temporary caregiver was also unacceptable to her terms of demanding 24/7. Finally, I spoke with Josey the next day after discharge who is more understanding and has more empathy about the situation. Offering a helping hand is what I need from a case manager, not demands and threats when family members are already doing their very best for loved ones. I feel threatened. I feel if I don't do it her way, I will get reported to the Adult Protective Service. It is documented on the discharge paper that she reported me to the Adult Protective Service. It's an insult. It sounds like it's okay if my father-in-law screams every day at Marlora, but it's not okay for family members to step in to be a caregiver at home? Who decides what's best for a loved one? Does the decision land on a family member who cares? Or is Marlora deciding for us and demanding that we need to hire an expensive 24/7 caregiver at home? Also, the evening before the discharge date, my father-in-law said he had bedsores. Not sure why he said that. At Marola, he needed to see a psychiatrist to prescribe him "calm down" medicine every day. After his discharge, he was calm and happy to be home, and his mental stage recovered right away within one day. So something about staying at Marlora made him a mad man every day, which I don't understand.

A Loved One

My mom is in Marlora and we've always been really happy with them. The workers are awesome and they work very hard. The place is very clean and they're well-staffed.

Caring80232050

I was at Marlora Post Acute Rehab Hospital and it was terrible. I was only there for three days and they threw my cellphone in the washing machine. My room is freezing cold so I was in and out of the bathroom a lot and that's very uncomfortable. They play bingo but none of the money went to us. It went to some accounting for them to buy snacks for us, but the food was not really good. They had too many residents to watch out for. One staff would have 15 patients to take care of.

Gracious Lady - Patient Support

Marlora is a Post Acute Rehab Hospital that offers a skilled nursing environment. It is located at a good and easy to find location with wheelchair accessibility. The environment of this facility is like a breath of fresh air; appears to be newly renovated in cream and gentle green tones. The receptionist is always very helpful; protocol requires each visitor to sign in for safety and security reasons. The nursing staff is helpful and willing to assist visitors or family members with their loved ones. This facility is always well maintained, clean, comfortable, and has a quiet and orderly atmosphere. One favorite feature of this facility is the courtyard located in the center of the facility. The patients who are ambulatory or wheelchair bound can enjoy fresh air and sunshine in the friendly surroundings of the courtyard. I would feel confident to recommend this facility to anyone seeking above average care for their family members.