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Palm Terrace Healthcare & Rehabilitation Center
24962 Calle Aragon, Laguna Hills, CA 92637
Featured Resident Review
4
|
February 14, 2024
My mom has been in Palm Terrace Healthcare & Rehabilitation Center. We're very pleased with the staff and the rehabilitation that she got there. We felt they were very kind, and they exercised her. We felt that it was a good place for her to be, and that's why we sent her there. The therapy was exceptional. It's old, but it's maintained, except for the patient's bathrooms, which were pretty nasty. The rest of the facility looked pretty good. They're working on it, but the parking was a nightmare. For activities, they had the traditional bingo and card games. They had people come in and sing songs. They had girls who came in and did my mom's nails. They had some craft things, but they were not things that really interest my mother. The staff was wonderful, and they did the best they could with what they had. My mom always had a roommate, so I don't remember seeing any rooms that were private.
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About Palm Terrace Healthcare & Rehabilitation Center in Laguna Hills, California
Palm Terrace Healthcare & Rehabilitation Center is located in the sunny city of Laguna Hills, California. This senior living provider specializes in short-term rehabilitation care and skilled nursing care. Residents can choose between semi-private and private rooms, depending on their preferences and needs. Some rooms come with the added convenience of a kitchen in the unit, allowing residents the comfort of preparing their own meals if they choose to. The center is designed with a variety of amenities to ensure a comfortable and engaging environment for its residents. There is on-site parking available, making it easy for family and friends to visit. The outdoor common areas provide a pleasant space for residents to enjoy the California weather, while the gated facility ensures a secure living space. Residents can also take part in a wide range of activities and programs, including communal dining experiences, spiritual activities, and various entertainment and social events. For those who enjoy outings, the center organizes field trips to local attractions. In terms of services, Palm Terrace Healthcare & Rehabilitation Center is well-equipped to support the health and wellness of its residents. The center has physical and occupational therapists on staff, as well as nurses to assist with the medical needs of residents. These professionals work together to provide comprehensive rehabilitation services, helping residents to achieve their highest level of independence and wellness. With a focus on individual care, the center aims to create a supportive and healing environment for all residents.
Reviews of Palm Terrace Healthcare & Rehabilitation Center in Laguna Hills, California
3.5
(7 reviews)
Facility
2.0
Staff
3.3
Food
3.0
Activities
2.5
Value
2.0
Reviewer#RD0202pn
4
|
February 14, 2024
My mom has been in Palm Terrace Healthcare & Rehabilitation Center. We're very pleased with the staff and the rehabilitation that she got there. We felt they were very kind, and they exercised her. We felt that it was a good place for her to be, and that's why we sent her there. The therapy was exceptional. It's old, but it's maintained, except for the patient's bathrooms, which were pretty nasty. The rest of the facility looked pretty good. They're working on it, but the parking was a nightmare...
Susan L Todd
1
|
April 11, 2023
If I could possibly give zero stars I would. This facility is one that needs to be reviewed by the state (I am requesting a visit). My sweet father was placed in this facility. The tour my sister and I were given was a complete bait and switch from the care my father was given. A small list of our concerns are: we are not confident my father was fed regularly. We were there many times during lunch and dinner and never saw him get a meal. His table where the tray would be sat had his plasti...
Babashi
5
|
April 18, 2020
I will try my best to describe how wonderful were these amazing workers at The Palm. My mother stayed there after a massive operation on her spine. Her stay was followed with much care and kindness . My family observed the dedication of so many people I would like to mention them here. Thank you all. Your efforts are very much appreciated. Montana RN ( amazing) Sanaz LVN ( amazing ) Lily CNA ( amazing ) Hassan RN supervisor (amazing ) Josefa CNA ( amazing) Jose chef/ Cook ( amazing )
Philip_T
1
|
July 31, 2018
I was diagnosed with a herniated disc after being transported via ambulance to the Kaiser Permanente ER, Sand Canyon facility, in Irvine on May 29, 2018. The ER transferred me to Palm Terrace Health and Rehabilitation Center on May 29, 2018 since I couldn't walk and I needed a 24 hour round the clock skilled nursing facility for my condition. I stayed at Palm Terrace from May 29, 2018 through June 3, 2018 and was very disappointed with my stay. Firstly and upon check in, I was given a bed that ...
Don46
4
|
May 27, 2015
Palm Terrace Healthcare and Rehabilitation Center was a very nice facility. They had very nice grounds and very nice staff. I think they had cafeteria style food. The rooms were small, and they were not as quaint in decorations, but the facility was nice and decorated. I found this to be more structured and hospitalized.
Current Patient
5
|
January 31, 2013
My mother suffered a hemorrhagic stroke on December 20, 2012. She was first transferred to an acute care facility for rehabilitation, but wasn't strong enough at that time to do the required rehabilitation. She was accepted by palm Terrace and transferred recently. Immediately upon her entering their facility, several rehabilitation doctors and staff evaluated her for her current capabilities. She began the proper diet and exercise regiment necessary to help her regain her strength. I am very h...
amandatorgi
5
|
June 21, 2012
Very friendly, caring, and made my friends mother laugh and feel like she was at home!! the staff was absolutely wonderful !!
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Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
2.0
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