Villa Hermosa

Traci

Villa Hermosa looked fine. It was very inviting. My husband and I went, and the people looked very happy. They had a lot of amenities and a lot of social time. They had a happy hour for the residents, which is kind of fun. It was very clean and very open.

Provider Response

Jacqueline

My tour at Villa Hermosa was very nice and positive. The apartment that I saw were also very nice, it was a 1-bedroom. They had a lot of amenities, they would travel within a 6-mile radius for their residents, and they only took care of 2 meals a day and not 3. They also have physical activities, lots of community activities, a movie theater and a pool area. It was very clean, not worn, and the staff was very nice.

Mysteryperson

To all the people who are planning on looking for an assisted living facility/home, I would NEVER recommend here. Most of the staff in other departments are good and professional; however, there is the personal care department. I heard from a lot of my friends there that the staff are most of the time never on time. All of the residents paid almost 4-5 grand a month, which includes quality care. The fact that the residents do not get the care they needed and deserved, especially on time, it's already a waste of money. I feel sorry for my friends there who had to live there. Even when the residents directed this issue to the nurse, the PRN (especially the one in the evening), and even the director, they always make empty promises that they'll get better. After several months, they pretend that it never happened. They pretended that the issues weren't brought up at all. In the end, their entire goal is to take advantage of the residents and steal more money. I don't want to ever feel this way, but this can't be ignored. I implore you that if you guys are still looking for another assisted living facilities/homes, there are plenty of them here in Tucson that gives quality care at affordable prices. DO....NOT....GO....HERE!!!

David044324

We went to Villa Hermosa. It was a little bit out of our price range and had extravagant stuff. They had a lot of stuff that we would be paying for which she felt like she wouldn’t be utilizing. It was not what she was looking for. The staff was very nice. Everybody was very pleasant and very good. The hosts that met us were all very good. They definitely knew their property and everything. They did a wonderful job.

Anonymous164074

Villa Hermosa was very expensive, but they did have one thing that I liked was that there were lots of people out and around -- a little more than the other communities that I had seen. They had washers & dryers in the apartments that I really liked. They had a vegan entrée on every meal. Plus, they would give you three meals a day as part of what you were paying for. It was not as large a campus like the others, but they had a pool and some outside area. They were OK with my dogs, and I had two little birds that I would love to take with me. It was ten minutes away from my doctor. They would take you just about anywhere, and they had fancy cars too. They would take you quite a long space or area around it with no extra charge. It was a lovely place.

Tracy46

DO NOT, by any means put your loved one in assisted living here! They will NOT get the care they need, or even the amount of care they are allotted depending on the level of care you are paying for. AND you will find that their personal belongings will grow legs and walk off by themselves! You will get no help from the staff in recovering them either - they will tell you to file a police report. In addition, the business manager is so incompetent that you will find yourself down there every month because the paperwork for the long term care insurance has been, yet again, filed incorrectly. There are so many other assisted living facilities in Tucson that will actually care for your loved ones - please pick one of them. I would have given them negative stars if I could have, but it wouldn'the let me submit without at least one.

Robert317138

Villa Hermosa had very nice rooms and good staff. The meals were good. The pool area was very nice. They have happy hour and music quite often. They also allow outside caregivers to take care of a resident. I felt it was a very nice facility. The customer service people were very nice. They had a nice movie theater and craft rooms. They were one of the nicer ones that we looked at over the years. We had a meal there, and the food was good.

McDuff314443

Villa Hermosa seemed more appropriate for me. Their price was less than some of the other places. They had a lot of activities that I am interested in, like crafts. They had a really nice movie room with a big screen and seats, which was one of the things that impressed me. The dining area and its food were very nice. The rooms were just normal.

Caring111786050

It was very nice, and I like the rooms. I thought it was terrific that every apartment had a washer and dryer, and that was a big plus for me. I could imagine living in something like Villa Hermosa. They did everything. We were very happy with what they showed us. We have nothing bad to say about it. We had lunch there, and it was very nice. There was nothing to complain about. They had a wonderful little movie theater. The location is perfect -- it's across from Trader Joe's.

Anonymous106190250

Villa Hermosa was a beautiful facility. It was also a very expensive place. The staff was fine. They had huge turnovers. The food was really good. Everybody was cheerful. They had trips, bingo, and all sorts of activities. Security was good.

Caring102123350

I have visited Villa Hermosa, and I like it very much. The place is excellent. The rooms are very clean and very convenient. They have a shower where you can get in without any problem. I just went for a visit, they showed me the accommodations, and I like it. I think it is wonderful. I want to go there, and I want to get in there. They have a very good restaurant.

Caring104643650

One thing I noticed at Villa Hermosa was they have a lot of amenities that you pay for, and with the price difference of other places, it’s worth it. It’s very clean, new, and every little corner is nicely done. That detail is very helpful to get an idea of how they want their business. It’s a private apartment, 2-bedroom, and 2-bath. I saw the chair yoga class. I saw a private one-to-one of the fitness trainer with a client. Another amenity is the movie theater. I got to see what they were showing and what the room looks like, and it is really nice. The food was very good; there was a full menu, plus it was very easy to create your own. That was very simple and easy. There are no issues. The marketing people or the people that show you around -- one of them was marketing but then there’s another person -- were honest. I talked to a lot of people. There were a couple of places that I called and I don’t like the marketing person as they were just trying to sell, but here the marketing person said go find other places, and it just felt very proud of their product. It wasn’t because they were trying to sell.

Caring88589250

So far, Villa Hermosa is really good. My mother is not very happy with the food, but everything else is beautiful. The room, the ambience, and the place are like a four-star hotel. Their staff is good. They have a gym, dancing classes, arts and crafts, bus trips to places, just about everything. The only improvement they can make would be to have better food in their dining hall.

Caring68201

I would like to have gone with Villa Hermosa but it's just a little more expensive. I didn't want to pay that much money. The building is newer compared to others. The apartments there are spacious.

Mariane1

It was a beautiful place. The staff were very nice. But I didn't like the rooms because they weren't big enough for us and it was too expensive.

Janice9

I've already found a place and I'm moving in in two weeks. That place is Villa Hermosa. What I like about this facility is that each unit has it's own washer and dryer and that is important to me. Their staff are very nice and accommodating. There's a number of things that I need in the apartment and they're seeing to it that I get it. I've tasted the food and it was very good. They also have everything activity-wise. I like the atmosphere in Villa Hermosa and the people are very friendly.

nursingcarereview

Good care, excellent food, friendly environment.

Emmyrose

This is a beautiful three story facility. It has nice grounds with desert landscape, flowers and greenery. The outer and inner decor are beautiful. There are 205 apartments with 40 assisted living.The independent apartments have full kitchens. They are large and sunny. All are handicapped equipped with emergency system. They have a 12 hour dining room and bistro which offers 3 meals and snacks on a restaurant style menu with large variety. The food is delicious. They also have a large living room, a ballroom, activities room, movie theater. library, and beauty salon. They do all three levels of care. There is a nurse on duty and call and a house doctor. They do transport to appointments.There is an activities director and they do have a firness room with two trainers. The caregivers are certified. The staff is friendly and caring. They have a heated pool and jacuzzi and offer water aerobics. Ther is a beautiful central courtyard with walking paths, aputting green, a gazebo, patio, and sitting areas. There are shrubs, flowers, and nice rock and water formations. They have lots of activities in house with dances, bingo, other games, parties, and nightly movies with some nights offer popcorn and snacks.They have outings to shopping, malls, casinos, the opera, and other events weekly. This is a great community.