Osborn Health and Rehabilitation

karen warnock

Yes, I am a current patient. I was transferred from the hospital without a choice. This place is disgusting, nurses very bad about giving out medication, the day staff is completely different, they are in your room almost immediately when you turn on your call light. It's after 630 pm that the trrouble starts Yesterday I rang my call light 2 hour's and 15 mins it took for me to get pain relief that night nurse. Was Bernise. Tonight at 630pm put on my call light 45 mins a cna opened my door, I ...

Grieving Sisters

This place looks good on the outside, but the care there is abysmal. Our brother was there for one week before he died there. On his second day there, after we visited him, he called me (I was 45 minutes away) and desperately asked me to call the nursing station because he could feel his blood sugar was tanking and the nurses weren't responding to his call button. I called, and they responded, but really? On his third day there, again, he called me after we visited. He said he had woken up f...

Caring112184050

My mother was at Osborn Rehab for 10 days. They were wonderful as far as the rehabilitation. The rooms were big and beautiful. They had great staff. She was basically in a wheelchair when she went in, and within 10 days, my mother was running down the hallway. The food was good. It was the best rehab. However, one of the nurses, instead of giving my mother the medications, we found some pills on the floor. They should improve on handling of the medications.

discussed

I rate this facility a -10 they neglected my mother to the point of bed sores. The place smells the farther back you go and of course that's where my mom was. I would never recommended this facility to anyone. I suggest if you are at Scottsdale hospital and have to go to a rehab ask to go somewhere else.

Dakotanurse

I visited my friend this week.When I got there she was in therapy. I said I would just wait. I was sitting in the area and they brought her to me in her wheelchair. I took her back to her room and got her into bed, This person cannot walk or swallow., She wanted to lay on the bed as she was very tired from the therapy. It is a good thing I am a nurse and knew how to move her. Her bed was a mess. As I said she cannor swallow so she spits into tissue. The bed was covered in used tissues as was th...

jerrybarr

Just got home today, and I have to give credit where it is due. I got two theropy sessions a day. I got strong enough to go home and I'm sure of myself. No worries. I would recommend this facility to everyone. All of the employees are great, I didn't ever run into one person who didn't care. They help you get well so that you can go home....

dchoui

My aunt has been at Osborn Rehab for 4 years. The entire staff from the administrators to housekeeping have been more than accommodating and attentive to addressing any concerns we have had. Our family is there at various hours throughout the day and night and there is always a nurse or CNA available to attend to our needs when necessary. Both the Executive Director and the Director of Nursing are "hands on" in attending to our concerns and take appropriate action immediately. The food is ...

upset9

What a mess. My father went to this facility after surgery for some rehab. The first night there we waited one hour for a nurse of any kind to assist with getting Dad undressed. When she did come in she was very short and hurried. Im sorry i didnt get her name, she didnt have a name badge on. Once my father was in bed comfortably i asked if he could have a snack to get him to breakfast. They brought him half a sandwich which was smashed and a glass of warm juice. Ok that was the first night. ...

horrified.

Osborn Health and Rehabilitation should be closed. It is disgusting, unclean, and smells of filth. My grandmother is visited DAILY by family and a team of friends just to make sure she is not sitting in her own urine--and guess what?? Even though the staff knows we come EVERY DAY she is is still always covered in her own urine. If I go in there and ask for help from the staff to take her to the restroom, I wait at least an hour for anyone to get around to helping me. They are unbelievably reluct...

motorcitygal

I was admitted here follow a hip replacement as I felt I was not ready to go home. Facility was on my insurance and reasonably close to home ..it ends here with pros ..cons are numerous -..smells urine..generally run down ...shower room had malfunctioning fan with huge dirt and/or mold growh ..no towels in shower room..also ne!ver offered towels or help in washing ..now the really bad stuff ..no communication amongst staff ..they don't follow up..one excuse after another ..my medications got mis...

Overpricedparadise

This place is frightening. It should be closed. Had a bad experience here with my mom. The level of care is inadequate and a friend of mine told me they had been on a list of special focus facilities a few years back - the worst of the worst. Seems not a lot has improved. Keep looking/ Do not place anyone you care about in this rat hole.

whitakerv

My mom died after a stay in this paradise. She was admitted here after a hospital stay for treatment of sepsis and MRSA. They forgot to lower the bed and they called me to say she had fallen out of bed. This was about a week after being admitted. They claim they found her on the floor at 7:30 in the morning. She had a gash on her arm. She declined rapidly after this fall and in spite of my repeated attempts to alert staff that she was declining - they ignored me. She fell into a coma and died 5 ...

jiggs16

The neighborhood of this facility is very poor and very crowded. There's no extra space, no lawn, no parking for everyone. Everything is very cramped. It is close to a hospital, but not much else is good about the location. There's one patio that's not very well shaded. The sidewalks are all broken and hard to maneuver if you're in a wheelchair. Inside, there are some big common rooms, but not very much seating. I think this facility also smells terrible every time I'm there, and the common ar...