Las Fuentes Resort Village
1035 Scott Drive, Prescott, AZ 86301
Featured Review
4
|
October 7, 2022
My mom moved into a studio in Independent Living several months ago. As of almost 2 months ago she moved into a 1 BR unit (still in Independent Living). Overall, the staff has been wonderful, kind and caring but what I take is he with is that when she moved into the studio there was a $1,000 non-refundable deposit on top of the high cost of the rent. When she moved a few months later into a 1 BR there was another $1,000 nonrefundable deposit. At the time my mom first looked at the available 1 BR unit (2months ago) it was noted that there was a partially broken window in the unit and she was assured it would be fixed. My mom now lives in this unit and here it is 2 months later and the window is still not fixed. We've now had to involve the CEO to get involved and it shouldn't have had to come to that. I've also been trying to get the Director of Plant Operations to respond to a separate matter and he has not rep!he'd to my email requests. I live clear across the country and it bothers the he'll out of me that my mom was expected to pay a non-refundable deposit on top of such high rent when her unit should have been completely move-in ready 2 months ago. At the very least they should have waived this deposit since her apartment wasn't in pristine condition when she moved in. Also I take issue with the fact that if she wanted a dog or a cat it's another $1,000 deposit. I checked a other facility on Prescott that's equally nice for Independent Living and it's only a 3K pet deposit. Yes, this place is very nice and most of the staff are very nice and caring but they shouldn't have charged my mom another $1,000 deposit for a unit that wasn't in perfect condition where we're now having to involve the CEO to get things done that should have been done before my mom moved in plus the exorbitant cost for a pet. Personally, if you're still physically able enough, you would be better off living in a regular apartment for ALOT less money.
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About Las Fuentes Resort Village in Prescott, Arizona
To learn more about this provider’s license and review other available state reports, please visit:
Arizona Department of Health Services Public Health Licensing
Services and Amenities of Las Fuentes Resort Village in Prescott, Arizona
Dining
- Communal Dining
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Personal Care
- Meal Preparation
- Cooking services
Financing & Payment Options
- Accepts Check Payments
- Accepts Credit Card Payments
- Financial Aid
- Home Sale Assistance
- Accepts Insurance
- Medicare Accepted
- Financial Guidance
- All Inclusive Rent
- Rent And Care Fees
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Room Amenities
- Cable/Satellite In Unit
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Fitness Opportunities
Languages
- English spoken
Parking Options
- Parking Lot
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Features: library/billiards room / clubhouse
- Range Of Services: Elevator
- State Licenses: AL9771C
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Reviews of Las Fuentes Resort Village in Prescott, Arizona
Jami
4
|
August 25, 2023
My impression of Las Fuentes Resort Village was really good. It may be a little less than the other place, but still very good. Everything was good. It was well-laid out. There are lots of activities to do. They have a workout room and a recreational area. The person who accommodated me was very good, too. She was very accommodating and helpful. She has been there for many, many years. There are lots of tenured staff there at that place. I thought the dining area was very nice and very accommodating.
MizBellaTru
4
|
October 7, 2022
My mom moved into a studio in Independent Living several months ago. As of almost 2 months ago she moved into a 1 BR unit (still in Independent Living). Overall, the staff has been wonderful, kind and caring but what I take is he with is that when she moved into the studio there was a $1,000 non-refundable deposit on top of the high cost of the rent. When she moved a few months later into a 1 BR there was another $1,000 nonrefundable deposit. At the time my mom first looked at the available 1 BR unit (2months ago) it was noted that there was a partially broken window in the unit and she was assured it would be fixed. My mom now lives in this unit and here it is 2 months later and the window is still not fixed. We've now had to involve the CEO to get involved and it shouldn't have had to come to that. I've also been trying to get the Director of Plant Operations to respond to a separate matter and he has not rep!he'd to my email requests. I live clear across the country and it bothers the he'll out of me that my mom was expected to pay a non-refundable deposit on top of such high rent when her unit should have been completely move-in ready 2 months ago. At the very least they should have waived this deposit since her apartment wasn't in pristine condition when she moved in. Also I take issue with the fact that if she wanted a dog or a cat it's another $1,000 deposit. I checked a other facility on Prescott that's equally nice for Independent Living and it's only a 3K pet deposit. Yes, this place is very nice and most of the staff are very nice and caring but they shouldn't have charged my mom another $1,000 deposit for a unit that wasn't in perfect condition where we're now having to involve the CEO to get things done that should have been done before my mom moved in plus the exorbitant cost for a pet. Personally, if you're still physically able enough, you would be better off living in a regular apartment for ALOT less money.
Victoria
5
|
August 12, 2022
My mother-in-law is in Las Fuentes Resort Village. They have beautiful grounds, good food, and friendly people. They have monthly activities and group meetings. They have a courtyard and a patio. It's on lovely grounds with pine trees, and it's well-maintained. The facility smells nice when you go in. My mother-in-law hasn't complained about the food since she's been there. They have two dining areas: one for residents and one for when residents bring in the family. Both of them are very lovely. The facility is very pretty, and it's in a nice location. It's always clean and neat.
Tom
5
|
April 9, 2022
I went to Las Fuentes Resort Village three years ago to visit a friend of mine. He started in independent living, and had a nice living room there with a bedroom, a bathroom, and a little kitchenette. It would have been nice for two people, but too big for one. As he needed more assistance, he was put into assisted living. They gave him his medicine on time and provided him with meals. I met one person that came in on Wednesdays to change his beddings and stuff, and she was a nice person. They had a big, beautiful restaurant type of place where he could go and choose from a couple of different items each day. It was pretty nice. We ate lunch with them twice and even the staff people in the dining room were there constantly making sure I had everything that I needed, even if I was only a visitor. The food was served properly and tasted very good. They have fairly new buildings. At that time, they had an activity program going on in the great big room and it was impressive. The price was fair. So, he was happy there and I was happy visiting him as well.
Gail
5
|
June 27, 2021
Las Fuentes was good. They're wonderful. The staff was friendly and knowledgeable. It's just a little bit out of our price range. The food was very good too. They have a gym. They have lovely gardens, and the grounds are beautiful. There are multiple libraries. The place is beautiful.
Beth
4
|
July 30, 2018
In Las Fuentes Resort Village, when you give a deposit, it's non-refundable. When I first signed the contract, the person I signed the contract with said that if I moved out of the state it would be refundable. But that person is no longer there and they changed ownership, and since that was only a verbal agreement, it won't happen. The place itself is clean and the apartments are very nice. The food is not as good as the other community I saw, but they have a lot of activities.
Brett123503
4
|
April 18, 2017
Las Fuentes was very nice and very large. A lot of it was on one floor, but there were quite long distances for some of the residents to travel to the dining room. The amenities were equivalent with other communities. They had a full selection of amenities. The room designs were quite nice.
Barbara404177
4
|
November 1, 2016
Las Fuentes Resort Village was very nice. I called at the last minute, so I didn’t meet a lot of staff, but I met with the director. The rooms and apartments were very nice, 500 sq.ft. to 1000 sq.ft. in size. The residents were busy. The dining area looked nice and clean.
Phyllis117116350
3
|
December 17, 2015
My aunt has been at Las Fuentes for about 20 years now. When she first moved in there, she had her own apartment, but now she has gradually gone to assisted care because of her Alzheimer?s. She can?t take care of herself, but it has been fine for her. The layout is fine. They have different kinds of activities for people organized through a nice activity director. However, for people with Alzheimer?s, they sort of push them aside and don?t do enough things with them even though they are paying good money to be there. It is a very expensive place.
happy18
5
|
September 1, 2015
Las Fuentes is a community that is active and fun and offer so much. When you walk in the lobby you feel life, you are greeted the moment you walk in the door. The residents are friendly. The food is great, activities galore. Underground parking A very caring community
mary ferrary
5
|
July 7, 2015
best place i can find in prescott really pretty and countable and the food delicious
Mary109155050
5
|
June 30, 2015
It was a very positive experience. The rooms were spacious with plenty of light, and the floor plan was nice. We had lunch there, and it was very good. They had a lot of activities, and that was one of the impressive features. They had an orientation program. The staff were very personable as were the residents when we encountered them. We just thought Las Fuentes Resort Village was a very good fit for my mother-in-law.
Audrey15
5
|
December 9, 2014
Las Fuentes Resort Village has natural springs that water the gardens, which are beautiful. The rooms are lovely too. They are quite expensive though. The food is excellent there, but it is not part of the room rent. You can eat there if you want, or you can prepare your own meals in your room. The meals are not expensive -- it is more like fine dining -- but you don't have to pay the price that fine dining would cost.
Anita20
5
|
December 3, 2014
My father is already in Las Fuentes, and so far he is doing fine. The rooms are really nice, the amenities are great, and they have a beautiful dining room. They have a monthly calendar of activities, and then they post everything in the elevator, so there are lots of activities all the time. There are a lot of happy residents that have been there for a while. There is a lot of longevity in some of those residents, so it is a nice place to be for them.
caring53901
4
|
June 25, 2013
The Las Fuentes Resort Village is very attractive. It's large, and walking through the halls of the residents, it feels more like a condo. It reminded me of my mother's condo. The colors are pleasant, and it doesn't smell dirty or anything. I have not seen the dining room except on TV. I have not been in the apartment units. I have been in the convening room with groups of people who lived there. I know they have a lot of activities. One of my friends is teaching memoir writing classes there. If I make some money, I would go there myself twenty years from now. I haven't heard much about the actual care-giving. I know what the facility is like and I know that it's very popular with the community.
Thankful Daughter
5
|
February 15, 2013
My Mom lives at Las Fuentes and I can not say enough good things about how they care for her. She first moved into independent living but then needed more help and moved to assisted.The caregivers are so wonderful to her as is all the staff. Las Fuentes is the perfect place to be if you need no help or lots of help.The staff goes way above and beyond making sure every need is met. The apartments are light and roomy. I highly recommend you visit if you are thinking about moving into an independent or assisted living community
Nonslid
3
|
July 18, 2011
I felt that this facility was too high priced and it took Self Pay only from residents. The staff members seemed to be very boastful and full of "pride" - did not seen friendly as such, had an "above the general public" attitude. The residents seemed to be treated as if they were "lucky" to be there and should be grateful for any attention or assistance given to them. This I noticed in the dinning room for instance. A resident requested something additional to her meal only to be told briskly that what she had on her plate was what she was to have and to enjoy it as it was. No further interest in accomadating the resident nor even taking the time to "listen" to her. this was very rude and demeaning toward the resident. Although the facility was appealing in appearence and attractively decorated I did not feel a sense of warmth or caring in my observations.
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