Shelby Ridge Rehab Select

Venus

My grandmother is at Shelby Ridge Rehab Select. Everyone was very helpful and very welcoming, which I liked because we were very worried about her going into a facility. I immediately relaxed because they were very welcoming. It's very clean there. I was looking at that as well, and just overall helpful. My grandmother's room is very, very clean. It was just sanitized. It's very nice. The staff were very friendly and helpful and asked if we needed any help. My grandmother is 94, and they're like, 'Hi, honey,' and stuff like that, and so she likes that. She likes their food. It's a full menu. I was looking at it yesterday and I saw they had Salisbury steak, rice, vegetables, and different types of soups. They had it written on one of their bulletin boards what they were having that day.

Truth teller

You will regret sending a loved one here! The medical care and communication between staff is terrible. Physical therapy is almost nonexistent , and the care is either good or very poor. Mostly mediocre. Think twice! Look at the ratings overall.

Dks123

My father has been in this facility for 21 days. He's had a catheter the entire time he was in there and now is back in ER with a terrible UTI. He went several days with a dirty gown and bedsheets. Dirty rooms. Nursing staff is lazy. They do not have therapy on weekends either. DO NOT BRING YOUR LIVED ONES HERE!!!

Michelle

My mother stayed in Shelby Ridge Nursing Home for rehab. It is an older facility. It was always clean. I had only walked down to the nursing home side one time. The physical appearance is just outdated. The lobby area is okay; you can just ignore it after a little while. It just needs a modernized update. They were always really, at first, good. I thought they were efficient. The rooms were big but they had more of a 70s or 80s look instead of the modern look. I think my mother would probably like the food better there. She had a knee replacement so she was there twice. Then she hurt her back so she was in there for 3 times. We had the supposedly 21 days that the insurance was gonna pay. Nearly 2 weeks in to her stay, she hadn't been up. They haven't really rehabbed her because mother didn't do well with pain medications. She stayed in a fog from the pain medication and because of that, they were not gonna get anything out of her, as far as getting her up, getting her moving. She was just like a dishrag. So I had to kind of raise a little Cain about not giving her pain meds and reducing it to Tylenol when needed and that was like pulling teeth. My brother's a pharmacist so between the both of us, we finally got it okay. And then she was able to do what she needed to do as far as her physical exercises but up until that point, she was whether in bed or sitting in a wheelchair majority of the time. That I had a problem with. Right in the situation we are in now, it's not so much they are not doing her physical rehab and the fact that that my mother's kind of refuse it.

David

My parents went to Shelby Ridge Nursing Home for their first rehab. The services were great, and they took really good care of them. It's a great facility. The nurses and the doctor were attentive. They got the treatment they needed. When you call them, they respond within 3 minutes, which was pretty good. They both said the food was good. They had a very good rehab program, and they had plenty of activities for their patients to do. They're very helpful, they kept me informed with everything going on, and they called and asked questions if needed. The staff was great. Everything was always clean. I would recommend it.

deeply disturbed

My Mother recently passed away, after being there sis years. This was the week before Thanksgiving, and have yet to hear a word from them. The administration has yet to call, or leave their condolences. It is sad in this day and time that it is all about the money and not the patient. I will say there were several workers that she dearly loved.