Kindred at Home Temple, TX

1920 BIRDCREEK DRIVE, Temple, TX 76502

(800) 558-0653 (Caring Family Advisor™)

3.0

(2 reviews)

Offers Home Health Agencies

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Reviews of Kindred at Home in Temple, Texas

3.0

(2 reviews)

Home Health Agencies

Taga

August 7, 2023

I am a past client of this provider

Not dependable for provider help. The actual clients were my parents What does Medicaid pay them for? They do not show up according to schedule, and agency continually makes excuses for them. They do not hold employees accountable, and employees have no respect for company management.

Provider Response

Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our administration. Our leadership team would like the opportunity to discuss them with you directly. To address your concern promptly and for your privacy, please send your contact information to us. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you.

Home Health Agencies

David23

May 15, 2013

I am a current client of this provider

Girling Health Care is the only agency that earned my respect. They answered every phone call unlike other agencies where you are automatically directed to a voice mail, which I find ridiculous. The people who took very good care of my brother three years ago still worked there, which rarely happens in this industry. They knew the house and my mother, and they came to see her. They were very, very professional.

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Medicare

Overall
3.5

Medicare Provider Number: 457096

Ownership Type: Proprietary

Rating Date: 9/1/2023

Timeliness of providing service: 98.1%

Taught patient or caregivers about their drugs: 99.5%

Checked patient's risk of falling: 100.0%

Checked patient for depression: 99.2%

Checked for flu vaccination: 88.5%

Checked for pneumonia shot: 90.9%

Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 98.1%

How often patients had less pain moving around: 78.0%

How often home health patients had to be admitted to the hospital: 15.7%

How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 13.9%

How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected

How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected

Walking or moving around: 82.0%

Getting in and out of bed: 76.0%

Bathing: 85.6%

Breathing: 77.8%

Wounds/healing after an operation: 84.1%

Medication compliance: 69.5%

About Kindred at Home in Temple, Texas

If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America's leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.

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