Visiting Angels - Northwest Houston, TX Houston, TX
7050 Lakeview Haven Dr , Houston, TX 77095
4.6
(68 reviews)
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Reviews of Visiting Angels - Northwest Houston, TX in Houston, Texas
Gale P_1
5
|
October 10, 2024
They substitute people when my caregiver is out due to medical reasons. They're very dependable.
Provider Response
Anonymous_1728574237
4
|
October 10, 2024
I would say affordability could be better. I like the flexibility.
Provider Response
Anonymous_1726566808
4
|
September 17, 2024
I need someone every day. They fill in one day a week and without them it would be difficult for me. They don't seem to have enough people to fill in when I need another day.
Provider Response
Joseph "Joe" B
2
|
August 22, 2024
They could have known what to do. Ask for a person that speaks English as a first language.
Melody M_2
5
|
August 22, 2024
The agency helps the most by having scheduled activities. I like that the agency is really good with their communication. They are timely.
Richard T_20
5
|
August 15, 2024
The provider has helped me by always making sure I eat and take medication. The agency care about their clients.
Provider Response
Carolyn G_16
5
|
July 17, 2024
I want my mother to get used to help that is being provided. Natalie is very organized, and she presented the company very well. I have recommended people already! They provide good care and they are organized.
Provider Response
Mark A_14
5
|
June 26, 2024
They come and talk to my dad and do what they are asked of them. Their communication is superb, and they let me know if any changes happen in advance.
Provider Response
Page K
5
|
May 17, 2024
It helps us out a lot. They are nice and professional. They are empathic and knowledgeable.
Provider Response
Demetria S
5
|
September 26, 2023
They let the patient do what they can in their physical ability. I love that staff's professionalism and manners, everyone has been so nice to me.
Provider Response
Matthew F_3
5
|
July 19, 2023
They've helped me by making my life easier. I like that they're communicative.
Provider Response
Abigail F
5
|
May 16, 2023
I had a few hours with them, but they made our lives easier by letting the family member that was there have a bit of time away. I liked that they were really prompt in returning contact with me, and they were easy to schedule around.
Provider Response
Thomas family
3
|
March 20, 2023
The office staff was very professional and nice. Not pleased with the caregivers. All very nice but need to be better trained. Pay close attention to the contract. Will hold you to the portions that benefits them.
Provider Response
Bridget C_2
5
|
March 20, 2023
They have had a positive impact because of their response time to our specific needs. I like that they're professional, friendly, responsive, and caring.
Provider Response
Carmen D_2
5
|
January 26, 2023
The provider has helped by washing and drying my clothes. The agency's caregiver is always here, never late, and she always tries to help me.
Provider Response
Carol G_29
5
|
December 14, 2022
They are fairly accommodating They have good communication and flexibility.
Provider Response
Lowell (
5
|
November 28, 2022
Mainly, they were taking care of her in the evenings. I liked that they did what they told us.
Richard L_15
4
|
October 17, 2022
I have a lot of health problems, so I could no longer provide the care my wife needed. The agency took care of her for me. They need to be more honest.
Susan W_25
5
|
September 28, 2022
She does anything that she can to help me. I like them because they are intelligent and they go about their work and offer to do anything that they can for you. They are pleasant to have around.
Linnie B
5
|
August 11, 2022
It's lightened the load, because without them I'd have to do it all myself. They do all the scheduling and they figure out the payments so I don't have to deal with it.
Deborah L_14
4
|
May 17, 2022
When they were available, I was impressed with how much a person could do in an hour. They could improve the availability of people.
Tracy G_3
5
|
May 17, 2022
The hours that I asked I had and that helped me out a lot. They are punctual and they did what you asked and very professional.
Kim P_5
5
|
April 20, 2022
It has been a tremendous help to me and allows me to focus on my work. I like that they are easy to use and we like the caregiver.
Kathy R_22
4
|
March 11, 2022
Someone is there for her always so she doesn't fall. I had one lady that called me one that said Maryanne needed snacks when she doesn't.
Marina D
5
|
February 11, 2022
They always make sure that the person they send for my mom is qualified to do everything that she needs done. I really like the way they call me and let me know how things are going and what the caregiver is doing with my mom. They take the time to see how things are going. The caregiver is very nice to my mom.
Jill T_4
5
|
January 19, 2022
At first my mom was skeptical, and then she really loved her caregiver. She couldn't wait for her to come every day. They were really cared and always called and checked on us.
Edward K_17
5
|
December 15, 2021
It was a relief to be able to go to work. Knowing that I could leave her alone was nice. They are very responsive, communicative, and very helpful.
Gail C_4
5
|
November 11, 2021
They have helped me with my groceries and driving me places. I like the people.
Susan G_21
5
|
October 14, 2021
We had never had caregivers before and they helped us to understand what caregiving comprised of, and we appreciated that. They were kind, compassionate, and responsive.
Arnold H_2
5
|
June 8, 2021
They're doing a great job and there is nothing they could do better. I like that they are honest.
Sherjeet G
4
|
May 19, 2021
I only kept them to give her a bath. My mother doesn't know how to speak English. There was no talking.
Eugene "Gene" M_1
5
|
March 12, 2021
They have quality people available. They deliver and they are prompt.
Georgette P
5
|
December 8, 2020
I have a Catholic nun for a caregiver, which is not my religion, but we have gotten along great. I would recommend Visiting Angels because they are reliable and they offer a needed service for me.
Robert C_18
5
|
October 21, 2020
The companionship and seeing to her needs while I am not here has been helpful. I love the helper and the whole experience has been very positive.
William "Bill" G_2
5
|
September 9, 2020
There are things that I couldn't do at all and they've made it possible for me to live a complete life. They're so helpful and willing.
Anonymous_dzMe
5
|
July 9, 2020
They are necessary to help my husband. They do what needs to be done.
Leola C
5
|
June 23, 2020
She had to take me to the doctor's office today and to the drug store. They are very compassionate and this caregiver that I have is very wonderful.
Michael B_24
5
|
April 22, 2020
It wasn't utilized an awful lot, but they were able to help her when we weren't home. The two people that came out were fantastic and she really enjoyed them. We were very pleased with them and all they did for us.
Mariela
4
|
March 22, 2020
We hired Visiting Angels for my husband. We used them for around 2 weeks. It was a very good experience, they were very efficient and very nice. They helped my husband in going to the bathroom, gave showers, and kept his room tidy.
John L_15
5
|
March 5, 2020
She would watch my wife while I do other things. The lady that came out here was very good.
Ethel H
5
|
January 22, 2020
We are still able to work while my mom is at home. I like the schedule, the workers, and the responsiveness to my needs, and they contact me if there is an issue.
Avan B
5
|
September 11, 2019
They were punctual. Everything was very good. I just needed her home with my mother. They were very loving, caring, and giving.
David J_12
5
|
August 7, 2019
They are here to take care of some of the things that need to be taken care of while I am gone. We like the person that comes here.
Anonymous_147
5
|
April 24, 2019
They found me help so I don't have to take care of my loved one. I can't take care of my loved one, and I need help desperately. They fill that need, and we take good care of them. I like their ability to try and provide people that fit what we need.
Terri H
5
|
April 3, 2019
It relieves some of the time I would be there helping him and the long distance that I have to to travel to get there. The caregiver that is with Olive is great at adjusting to his needs.
Jeff H
3
|
March 5, 2019
My loved one was not comfortable with the caregivers touching them. It took them sending out a few people before I found someone who I wanted to keep.
Stacy S_1
5
|
March 5, 2019
It's helpful having the caregiver or companion, because I'm able to continue caring for my own family and work. It gives me the peace of mind about leaving, without having to worry about her. The caregivers I have used have adapted very well to my mom's needs. She has moderate to severe dementia, and they're just continually positive and supportive.
Mary Ann S
4
|
February 20, 2019
My caregiver takes me to my doctor appointments. The cost is a little high for me.
Margaret "Maggie" M
4
|
February 12, 2019
I think that they give me what I want and they are my eyes and they help with driving. I have found the service to be quite good.
Ann P_3
5
|
February 5, 2019
They do chores that I can't do anymore. They are easy to work with, other than their 4 hour minimum. I have to go outside and work with other agencies because of that.
Vinodh G
4
|
January 21, 2019
They can probably offer a few more services. Cleaning and washing would helpful. They are pretty efficient and have proficient management.
Terry S_7
5
|
January 5, 2019
It makes things a little easier because I can leave that day and go places. They're affordable and appear to be reliable.
Nanette B_2
3
|
December 4, 2018
They need to have more people available so when I need someone they can provide one. I need more care than I can get from them.
Ann T_3
5
|
November 27, 2018
They helped me by taking good care of my loved one. They are reliable.
Fred Z
5
|
November 6, 2018
They have very quality caregivers. The combination of the caregivers and the office have been positive.
Stacy
5
|
October 18, 2018
We have been using Visiting Angels in Houston for almost 3 months now, and they are really good. We are very happy with them, and we have no complaints. They have been very accommodating especially in terms of billing because we're working through our health insurance, and it's working fine. They transport, help with grocery shopping, go to appointments, do light housekeeping, some cooking and prepare meals, and wash clothes. They do all of the daily things that need assistance.
Margie B_1
4
|
September 22, 2018
She needed help going to the bathroom and dressing and with her bodily grooming and bathing. My biggest issue was billing and not receiving the billing promptly. The billing was reversed.
Bonnie C_2
5
|
September 4, 2018
They help me when I run errands and pick up medications. It is a blessing in a dark time.
Evelyn M
4
|
July 25, 2018
I was able to leave the house while my husband was being taken care of. We enjoyed the care that they provided for my husband.
Raymond R
5
|
April 20, 2018
Even though I didn't use it all the way, I saw it's potential and got what I needed from them. I got things done that I couldn't do myself at that time. They also did things that I didn't want to do because it tired me out.
Mary N
5
|
April 4, 2018
They're prompt and they do what they're supposed to do, and my caregiver is very nice. I am not completely incapacitated, but I can't drive. During the afternoon that I have my caregiver, we are able to go from here to there without problems.
Anonymous
5
|
January 5, 2018
They seem to be very professional and knowledgeable. They seem easy to work with. They are well trained as well especially the owner. They have helped with cooking and house cleaning.
Megan S
4
|
December 2, 2017
Visiting Angels is easy to work with and came when they were supposed to. Visiting Angels made my life easier even though my loved one was not conscious for the most part.
Suzanne K_1
5
|
November 9, 2017
Visiting Angels was very professional, caring, and the management was very accommodating. The services helped us to have peace of mind that there was an extra pair of eyes on my dad and that the caregivers had experience with our situation.
Brenda A_1
5
|
October 5, 2017
The person who runs Visiting Angels is good because he is helpful. The services make my life easier because my husband is unable to get up on his own, and I need someone to get him up with the lift.
Henry "Tom" E
5
|
October 5, 2017
Visiting Angels was very conscientious, personable, and knowledgeable with me and my father. Visiting Angels allowed me to have down time, and I knew my father was in good hands.
Cheryl423288
5
|
January 15, 2017
I’ve used Visiting Angels one time. They were very professional, very caring, and on time. I was not the person receiving the care, but everything went really well. Since it was going to be a very occasional thing, their rates for what I needed were better. I knew about them beforehand, so I felt good about going with one I knew about for senior caregiving. Essentially, I prepared or provided all of the food, and they needed to prep it for my mother-in-law.
Anonymous Wife1
4
|
November 11, 2015
We are using Visiting Angels, and so far, they have been wonderful. They provide meals, dressing, and toileting -- just about everything. The only negative thing is they are having difficulty getting and keeping staff.
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About Visiting Angels - Northwest Houston, TX in Houston, Texas
Visiting Angels - Northwest Houston, TX is a Senior Care provider in Houston, Texas that offers residents Home Care services. Contact Visiting Angels - Northwest Houston, TX for more details on services and rates.
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