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Visiting Angels - Northwest Houston, TX Houston, TX

7050 Lakeview Haven Dr , Houston, TX 77095

(800) 558-0653 (Caring Family Advisor™)

4.6

(68 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Visiting Angels - Northwest Houston, TX
Visiting Angels - Northwest Houston, TX
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Houston, Texas 77095


4.6

(68 reviews)


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Home Care

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Cypress, Texas 77433



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Reviews of Visiting Angels - Northwest Houston, TX in Houston, Texas

4.6

(68 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Gale P_1

    5

    October 10, 2024

    I am a current client of this provider

    They substitute people when my caregiver is out due to medical reasons. They're very dependable.

    Provider Response

    Thanks for your 5/5 Star Review! We are here for you and will always strive to provide the very best care to all members of our community!

    Anonymous_1728574237

    4

    October 10, 2024

    I am a current client of this provider

    I would say affordability could be better. I like the flexibility.

    Provider Response

    Thanks for your 4/5 star Review and thanks for your feedback regarding our rates. Our charges will remain very fair and correspond well with the award winning service we provide. Please let us know if we can be of further assistance. Thanks for choosing Visiting Angels!

    Anonymous_1726566808

    4

    September 17, 2024

    I am a current client of this provider

    I need someone every day. They fill in one day a week and without them it would be difficult for me. They don't seem to have enough people to fill in when I need another day.

    Provider Response

    Thanks for your feedback and for the 4/5 Review. We'd love to have an opportunity to meet your need and make sure your are completely satisfied. Please give our office a call and ask to speak to Nathalie our Client Care Manger or Peter the Director and we will make sure you are well taken care of.

    Joseph "Joe" B

    2

    August 22, 2024

    I am a past client of this provider

    They could have known what to do. Ask for a person that speaks English as a first language.

    Melody M_2

    5

    August 22, 2024

    I am a current client of this provider

    The agency helps the most by having scheduled activities. I like that the agency is really good with their communication. They are timely.

    Richard T_20

    5

    August 15, 2024

    I am a current client of this provider

    The provider has helped me by always making sure I eat and take medication. The agency care about their clients.

    Provider Response

    Thank you for the great review! We are grateful for the opportunity to serve you!

    Carolyn G_16

    5

    July 17, 2024

    I am a current client of this provider

    I want my mother to get used to help that is being provided. Natalie is very organized, and she presented the company very well. I have recommended people already! They provide good care and they are organized.

    Provider Response

    Thank you very much for your kinds words and for the 5 Star Review you provided for our agency! We're Here For You!

    Mark A_14

    5

    June 26, 2024

    I am a current client of this provider

    They come and talk to my dad and do what they are asked of them. Their communication is superb, and they let me know if any changes happen in advance.

    Provider Response

    Thanks for taking the time to provide us with your feedback and thanks the 5 star review, we greatly appreciate it!

    Page K

    5

    May 17, 2024

    I am a current client of this provider

    It helps us out a lot. They are nice and professional. They are empathic and knowledgeable.

    Provider Response

    Thanks for your feedback and your 5 Star Review! We are delighted you are pleased with our service. We are here for you!

    Demetria S

    5

    September 26, 2023

    I am a current client of this provider

    They let the patient do what they can in their physical ability. I love that staff's professionalism and manners, everyone has been so nice to me.

    Provider Response

    Thanks for the great feedback Demetria. We're Here for You!

    Matthew F_3

    5

    July 19, 2023

    I am a current client of this provider

    They've helped me by making my life easier. I like that they're communicative.

    Provider Response

    Thanks for the great feedback Matthew. We're Here for You!

    Abigail F

    5

    May 16, 2023

    I am a past client of this provider

    I had a few hours with them, but they made our lives easier by letting the family member that was there have a bit of time away. I liked that they were really prompt in returning contact with me, and they were easy to schedule around.

    Provider Response

    Thanks for the great feedback and for choosing our Visiting Angels Team!

    Thomas family

    3

    March 20, 2023

    I am a past client of this provider

    The office staff was very professional and nice. Not pleased with the caregivers. All very nice but need to be better trained. Pay close attention to the contract. Will hold you to the portions that benefits them.

    Provider Response

    Thank you for letting us know that you had a good experience with our office staff and I'm sorry to learn that you had a less than excellent caregiver experience. Please feel free to reach out to me directly so I can learn about the negative caregiver experience you had. I'm happy to help in any way I can. Sincerely, Peter Lombardi, PT Director

    Bridget C_2

    5

    March 20, 2023

    I am a current client of this provider

    They have had a positive impact because of their response time to our specific needs. I like that they're professional, friendly, responsive, and caring.

    Provider Response

    Thanks for the great feedback Bridget. We're Here for You!

    Carmen D_2

    5

    January 26, 2023

    I am a current client of this provider

    The provider has helped by washing and drying my clothes. The agency's caregiver is always here, never late, and she always tries to help me.

    Provider Response

    Thanks for the great feedback Carmen. We're Here for You!

    Carol G_29

    5

    December 14, 2022

    I am a current client of this provider

    They are fairly accommodating They have good communication and flexibility.

    Provider Response

    Thanks for the great feedback Carol. We're Here for You!

    Lowell (

    5

    November 28, 2022

    I am a past client of this provider

    Mainly, they were taking care of her in the evenings. I liked that they did what they told us.

    Richard L_15

    4

    October 17, 2022

    I am a past client of this provider

    I have a lot of health problems, so I could no longer provide the care my wife needed. The agency took care of her for me. They need to be more honest.

    Susan W_25

    5

    September 28, 2022

    I am a current client of this provider

    She does anything that she can to help me. I like them because they are intelligent and they go about their work and offer to do anything that they can for you. They are pleasant to have around.

    Linnie B

    5

    August 11, 2022

    I am a current client of this provider

    It's lightened the load, because without them I'd have to do it all myself. They do all the scheduling and they figure out the payments so I don't have to deal with it.

    Deborah L_14

    4

    May 17, 2022

    I am a past client of this provider

    When they were available, I was impressed with how much a person could do in an hour. They could improve the availability of people.

    Tracy G_3

    5

    May 17, 2022

    I am a past client of this provider

    The hours that I asked I had and that helped me out a lot. They are punctual and they did what you asked and very professional.

    Kim P_5

    5

    April 20, 2022

    I am a current client of this provider

    It has been a tremendous help to me and allows me to focus on my work. I like that they are easy to use and we like the caregiver.

    Kathy R_22

    4

    March 11, 2022

    I am a current client of this provider

    Someone is there for her always so she doesn't fall. I had one lady that called me one that said Maryanne needed snacks when she doesn't.

    Marina D

    5

    February 11, 2022

    I am a current client of this provider

    They always make sure that the person they send for my mom is qualified to do everything that she needs done. I really like the way they call me and let me know how things are going and what the caregiver is doing with my mom. They take the time to see how things are going. The caregiver is very nice to my mom.

    Jill T_4

    5

    January 19, 2022

    I am a past client of this provider

    At first my mom was skeptical, and then she really loved her caregiver. She couldn't wait for her to come every day. They were really cared and always called and checked on us.

    Edward K_17

    5

    December 15, 2021

    I am a past client of this provider

    It was a relief to be able to go to work. Knowing that I could leave her alone was nice. They are very responsive, communicative, and very helpful.

    Gail C_4

    5

    November 11, 2021

    I am a current client of this provider

    They have helped me with my groceries and driving me places. I like the people.

    Susan G_21

    5

    October 14, 2021

    I am a past client of this provider

    We had never had caregivers before and they helped us to understand what caregiving comprised of, and we appreciated that. They were kind, compassionate, and responsive.

    Arnold H_2

    5

    June 8, 2021

    I am a current client of this provider

    They're doing a great job and there is nothing they could do better. I like that they are honest.

    Sherjeet G

    4

    May 19, 2021

    I am a past client of this provider

    I only kept them to give her a bath. My mother doesn't know how to speak English. There was no talking.

    Eugene "Gene" M_1

    5

    March 12, 2021

    I am a current client of this provider

    They have quality people available. They deliver and they are prompt.

    Georgette P

    5

    December 8, 2020

    I am a current client of this provider

    I have a Catholic nun for a caregiver, which is not my religion, but we have gotten along great. I would recommend Visiting Angels because they are reliable and they offer a needed service for me.

    Robert C_18

    5

    October 21, 2020

    I am a current client of this provider

    The companionship and seeing to her needs while I am not here has been helpful. I love the helper and the whole experience has been very positive.

    William "Bill" G_2

    5

    September 9, 2020

    I am a current client of this provider

    There are things that I couldn't do at all and they've made it possible for me to live a complete life. They're so helpful and willing.

    Anonymous_dzMe

    5

    July 9, 2020

    I am a current client of this provider

    They are necessary to help my husband. They do what needs to be done.

    Leola C

    5

    June 23, 2020

    I am a current client of this provider

    She had to take me to the doctor's office today and to the drug store. They are very compassionate and this caregiver that I have is very wonderful.

    Michael B_24

    5

    April 22, 2020

    I am a past client of this provider

    It wasn't utilized an awful lot, but they were able to help her when we weren't home. The two people that came out were fantastic and she really enjoyed them. We were very pleased with them and all they did for us.

    Mariela

    4

    March 22, 2020

    I am a past client of this provider

    We hired Visiting Angels for my husband. We used them for around 2 weeks. It was a very good experience, they were very efficient and very nice. They helped my husband in going to the bathroom, gave showers, and kept his room tidy.

    John L_15

    5

    March 5, 2020

    I am a past client of this provider

    She would watch my wife while I do other things. The lady that came out here was very good.

    Ethel H

    5

    January 22, 2020

    I am a current client of this provider

    We are still able to work while my mom is at home. I like the schedule, the workers, and the responsiveness to my needs, and they contact me if there is an issue.

    Avan B

    5

    September 11, 2019

    I am a past client of this provider

    They were punctual. Everything was very good. I just needed her home with my mother. They were very loving, caring, and giving.

    David J_12

    5

    August 7, 2019

    I am a current client of this provider

    They are here to take care of some of the things that need to be taken care of while I am gone. We like the person that comes here.

    Anonymous_147

    5

    April 24, 2019

    I am a current client of this provider

    They found me help so I don't have to take care of my loved one. I can't take care of my loved one, and I need help desperately. They fill that need, and we take good care of them. I like their ability to try and provide people that fit what we need.

    Terri H

    5

    April 3, 2019

    I am a current client of this provider

    It relieves some of the time I would be there helping him and the long distance that I have to to travel to get there. The caregiver that is with Olive is great at adjusting to his needs.

    Jeff H

    3

    March 5, 2019

    I am a past client of this provider

    My loved one was not comfortable with the caregivers touching them. It took them sending out a few people before I found someone who I wanted to keep.

    Stacy S_1

    5

    March 5, 2019

    I am a current client of this provider

    It's helpful having the caregiver or companion, because I'm able to continue caring for my own family and work. It gives me the peace of mind about leaving, without having to worry about her. The caregivers I have used have adapted very well to my mom's needs. She has moderate to severe dementia, and they're just continually positive and supportive.

    Mary Ann S

    4

    February 20, 2019

    I am a current client of this provider

    My caregiver takes me to my doctor appointments. The cost is a little high for me.

    Margaret "Maggie" M

    4

    February 12, 2019

    I am a current client of this provider

    I think that they give me what I want and they are my eyes and they help with driving. I have found the service to be quite good.

    Ann P_3

    5

    February 5, 2019

    I am a current client of this provider

    They do chores that I can't do anymore. They are easy to work with, other than their 4 hour minimum. I have to go outside and work with other agencies because of that.

    Vinodh G

    4

    January 21, 2019

    I am a current client of this provider

    They can probably offer a few more services. Cleaning and washing would helpful. They are pretty efficient and have proficient management.

    Terry S_7

    5

    January 5, 2019

    I am a current client of this provider

    It makes things a little easier because I can leave that day and go places. They're affordable and appear to be reliable.

    Nanette B_2

    3

    December 4, 2018

    I am a current client of this provider

    They need to have more people available so when I need someone they can provide one. I need more care than I can get from them.

    Ann T_3

    5

    November 27, 2018

    I am a past client of this provider

    They helped me by taking good care of my loved one. They are reliable.

    Fred Z

    5

    November 6, 2018

    I am a current client of this provider

    They have very quality caregivers. The combination of the caregivers and the office have been positive.

    Stacy

    5

    October 18, 2018

    I am a current client of this provider

    We have been using Visiting Angels in Houston for almost 3 months now, and they are really good. We are very happy with them, and we have no complaints. They have been very accommodating especially in terms of billing because we're working through our health insurance, and it's working fine. They transport, help with grocery shopping, go to appointments, do light housekeeping, some cooking and prepare meals, and wash clothes. They do all of the daily things that need assistance.

    Margie B_1

    4

    September 22, 2018

    I am a past client of this provider

    She needed help going to the bathroom and dressing and with her bodily grooming and bathing. My biggest issue was billing and not receiving the billing promptly. The billing was reversed.

    Bonnie C_2

    5

    September 4, 2018

    I am a current client of this provider

    They help me when I run errands and pick up medications. It is a blessing in a dark time.

    Evelyn M

    4

    July 25, 2018

    I am a past client of this provider

    I was able to leave the house while my husband was being taken care of. We enjoyed the care that they provided for my husband.

    Raymond R

    5

    April 20, 2018

    I am a past client of this provider

    Even though I didn't use it all the way, I saw it's potential and got what I needed from them. I got things done that I couldn't do myself at that time. They also did things that I didn't want to do because it tired me out.

    Mary N

    5

    April 4, 2018

    I am a current client of this provider

    They're prompt and they do what they're supposed to do, and my caregiver is very nice. I am not completely incapacitated, but I can't drive. During the afternoon that I have my caregiver, we are able to go from here to there without problems.

    Anonymous

    5

    January 5, 2018

    I am a current client of this provider

    They seem to be very professional and knowledgeable. They seem easy to work with. They are well trained as well especially the owner. They have helped with cooking and house cleaning.

    Megan S

    4

    December 2, 2017

    I am a past client of this provider

    Visiting Angels is easy to work with and came when they were supposed to. Visiting Angels made my life easier even though my loved one was not conscious for the most part.

    Suzanne K_1

    5

    November 9, 2017

    I am a past client of this provider

    Visiting Angels was very professional, caring, and the management was very accommodating. The services helped us to have peace of mind that there was an extra pair of eyes on my dad and that the caregivers had experience with our situation.

    Brenda A_1

    5

    October 5, 2017

    I am a current client of this provider

    The person who runs Visiting Angels is good because he is helpful. The services make my life easier because my husband is unable to get up on his own, and I need someone to get him up with the lift.

    Henry "Tom" E

    5

    October 5, 2017

    I am a past client of this provider

    Visiting Angels was very conscientious, personable, and knowledgeable with me and my father. Visiting Angels allowed me to have down time, and I knew my father was in good hands.

    Cheryl423288

    5

    January 15, 2017

    I am a past client of this provider

    I’ve used Visiting Angels one time. They were very professional, very caring, and on time. I was not the person receiving the care, but everything went really well. Since it was going to be a very occasional thing, their rates for what I needed were better. I knew about them beforehand, so I felt good about going with one I knew about for senior caregiving. Essentially, I prepared or provided all of the food, and they needed to prep it for my mother-in-law.

    Anonymous Wife1

    4

    November 11, 2015

    I am a current client of this provider

    We are using Visiting Angels, and so far, they have been wonderful. They provide meals, dressing, and toileting -- just about everything. The only negative thing is they are having difficulty getting and keeping staff.

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    About Visiting Angels - Northwest Houston, TX in Houston, Texas

    Visiting Angels - Northwest Houston, TX is a Senior Care provider in Houston, Texas that offers residents Home Care services. Contact Visiting Angels - Northwest Houston, TX for more details on services and rates.

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