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VITAS Healthcare
14651 N. Dallas Parkway, Dallas, TX 75247
3.4
(26 reviews)
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Reviews of VITAS Healthcare in Dallas, Texas
3.4
(26 reviews)
mrsconrs
1
|
May 16, 2022
I would not recommend this company to anyone! I highly suggest you read the reviews before signing and not just listen to the "sales pitch" because what we were told would happen most certainly did NOT happen. The nurses that did see my Mom the few times they did were kind and that is the only positive I have. I will list our list of issues and let you decide for yourself. #1. Delivered the wrong oxygen tank. Mom needed one that went to a 12, and she got one that went to a 5. Delivery driver was rude and disrespectful to my sister upon delivery and caused her to cry! #2. My mother was supposed to receive a visit from an intake nurse upon arrival to my home. I made the call as soon as she arrived home to Vitas and they informed me that someone would be out the next day. They next day came and I made 5 phone calls through out the day asking when she would be seen and when we would receive the supplies we were told we would get. (Bed chucks, wipes, etc) I was told they were short handed and a chaplin would come deliver. He never showed. After numerous calls that day, a nurse finally called me at 11:00 PM to ask if I still needed the supplies!! Of course we did. #3. My mom was not seen by her "assigned nurse" until she had been home for days. #4. We were given a box of medications and told to give them as needed. We had NO IDEA what signs we would be looking for or how this would progress. #5 and MOST IMPORTANT- When my Mom was placed in imminent status (7 days or less and you are supposed to receive 24/7 care) a nurse came to do her 12 hour shift during the day. (she was wonderful). Once it was time for her to leave at 7:00 PM, the next nurse called in and we were told we would need to cover Mom's care during the night as she was needing comfort meds every hour on the hour. The second day of my Mom's imminent status being declared, the day nurse showed up at 8:00 AM and did her 12 hour shift. During this day we were told Mom had 24 hrs or less. ONCE AGAIN, the night nurse called in and there was NO ONE TO HELP. My mother passed away at 2:40 in the morning and there was no nurse present. We called to have a nurse come out and waited 45 minutes or more for a nurse to come out and officially declare my mother's death. #6. Vitas's delivery/pick up company was scheduled to come out and pick up their equipment. They told me they called my MOTHER's NUMBER and no one answered. Well, I wonder why my deceased mother didn't answer the phone?? At no point in time was my mother a point of contact. It has always been ME. THis was very upsetting! #7. My mother's death certificate is wrong and we have called multiple times, left messages and have yet to hear back from the physician that filled out and signed her death certificate. She passed the day before Mother's Day and we are still dealing with these upsetting details. DO BETTER and stop telling people they will receive a certain level of care when they will not.
Detz
1
|
December 22, 2021
FYI I want to make sure that anyone reading this understands that not all people with Vitas health care are doing a bad job. Jacob, Carol and Courtney have done a wonderful job in their profession caring for my Mother. That being said: I arrived at the Dallas Methodist hospital on the 11th of Nov. to see my mother who had been admitted on the 8th for a stroke. She stayed on the 9th floor for the next several days until she was determined to be terminal. A social worker came to our room and told my sister and I on Vitas Hospice care system and that they would take the best care of our mother in her final days. My mother was moved on the 16th to the 5th floor which is Vitas hospice. A nurse named Barbara was assigned to care for my mother. First day mom was there she appeared to be swallowing, so I asked if she could get another swallow test? Barbra said in hospice we don't provide health care, we provide health comfort care. So the answer was no test would be performed. Later that day 4:30pm we left her sitting up and she looked at ease. Came back the next morning on the 17th around 10:30am and mom had a IV port put in her leg and she was completely drugged out of this world. When I shook her to let her know that I had brought her brother and son to visit, her eyes were rolled back in her head and not responding, she was gone. I went to the nurse to find out what they had given her, barbara said 4cc of morphine at 1am early that morning. We stayed till 2pm that day and she never recovered from the drugs they had given her. I then told the nurse not to give her any more morphine, that I did not want her to sleep/drugged out the remainder of her life. The next day on the 18th I came back to the hospital, mom was setting up and looked pretty good. I realized the nurse was only giving her the drugs to keep her sedated so she would not have to deal with my mother while in her care. I went to the main man at the front desk and told him I want to get her out of there and take her home. I stayed with her the remainder of that day. And came back to the hospital on the 19th with her brother and son who only had a couple of days to spend with her. We stayed for a couple of hours and the head man with White hair came in and said they would be picking mom up at 7:45pm Friday At 9:30 pm the ambulance arrived with my mom. No one ever showed up to tell us how to care for mom and we didn't see anyone for the next 2 days. On Monday, a man showed up to see if all things had arrived with the patient, we told him none of her drugs had shown up, he called the main person at the hospital to see where her drugs were, the woman told him she wasn't on any drugs, but looking at her booklet that came with her, he could see she had several drugs that should have come with her from the hospital. So he spent the next 2 hours on his phone ordering her prescriptions and they would be delivered the same day. His name was Jacob, and he was the first person that showed any care from Vitas. (at 1am that night on the 22nd a nurse came to the door with her prescriptions, I answered the door and he asked if he could come in to exam my mom, I told him she was asleep and to come back tomorrow and close the door. The next day we called the main number to Vitas to find out what was going on with her nurse and when would the nurse be coming out to look at my mother and tell us something. They told us her nurse had been out the past 3 days and they would send some other nurse in her place. Fast forward to Friday the 10th of Dec. Nurse Leia came to the house. I had asked her where was the body powder that was to take the place of the prescribe powder you said we could not have, she told my sister they could not give her because it was not in the list of prescriptions they provided. I then asked the nurse Leia to please send us some Alprazolam in place of the Lorazepam that had been making her very agitated. She said she would reach out to the Dr. and see if they could prescribe the new drug. The Dr. said yes they could order it and the nurse said it would be here within two days. On the 13th of Dec, no drug had shown up at the house. Dana my sister called Barbra the head of the nurse team to see where the drug was and Barbra said it was delivered on the 11th, but we never received or signed for any delivery of the drug. We had talked to Barbra on two different occasions about problems of not getting the care from our nurse and she apologized for Leia for not calling us back or giving us a time of when she would come and give care for my mother. It took over 2 weeks to get on some kind of a schedule time of the nurse that we were on the same page. We then discovered that one of the drugs that had been delivered the first night the 22nd had been miss marked and was not my mothers meds. It was a eye drop med that makes your eyes dilate. But the pharmacy tag said to put two to three drops under her tongue. Why had our nurse Leia not looked all drugs over to be sure everything was correct?? This is not acceptable! My Mother passed away on the 20th of Dec, 2021. The last couple of days of her life, we kept her as comfortable as possible. Jacob was another nurse that did an outstanding job. He put oxygen on my mom the day after Leia had come to check on her. Leia never thought to do this. The nurses aid, Courtney has been coming when she says and has been a blessing in the care of my mother. A triage nurse named Carol came to our house after we asked to have our nurse come out on Thanksgiving night to check on my mother then went back out for a prescription and brought back an hour later. Carol was super!!! I could only wish our nurse Leia had been so caring. Steve Cunningham
danakaye112464
5
|
December 22, 2021
I met Lauren before she became our in hospital hospice nurse for my sweet husband. She comforted me before we knew anything and she gave me the sweetest hug and talk and I cannot thank her enough for being there for me before I knew who she was or what she did and also during the process of letting go of my soulmate and then after. I would chose Vitas again because they have been there before letting him go, which was 5 months ago and their are still sending me resources' to help me through this horrible time in my life. They are very responsive every step of the way.
bailey_jenkins0211
2
|
October 12, 2021
i am horribly disappointed in this company as a whole! the only reason i didn't put 1 star is because the nurses, aids and social workers are all very kind but our experience with this company has been horrid! my step father was bed bound unable to walk and toward the end needed assistance with eating. Our first terrible experience with this company my mother a.k.a my step dads sole care giver had to be rushed to the hospital for emergency surgery. i called Vitas the next morning to have someone come to care for my step dad while my mom recovered as it is literally their job we were told in an emergency to call and we will receive assistance. It took 7 hours for someone to FINALLY show up and their excuse was that they thought my mom just didn't want to take care of my step dad WHEN I TOLD THEM VERY CLEARLY SHE WAS IN THE HOSPITAL! my mother had to call from the hospital sick as a dog to make them understand what was happening! on to our second HORRID experience. my step dad rest his soul passed away on the 18th of September today is the 12th of October. this company or whoever they outsource their equipment from has used our house as a storage unit forcing us to stare at the bed my dad passed in we have called and called everytime they give excuses "we have you scheduled for the 5th" never showed or called they claimed they didnt have my moms phone number when they had called her many time before the nurses the aids everyone involved had her phone number another excuse was "we did a drive by and it didn't seem like anyone was home" which is another bold face lie because my mom works from home and i am a stay at home mom there is ALWAYS at least one car in the driveway. i am heart broken at the this company has treated us and caused more unjust trauma!
Lori
5
|
September 24, 2021
This was my first time going through the end of life process and being a power of attorney. The Dallas VITAS representative patiently walked me through their process from start to finish. If it weren't for them I would not have known what to have done. VITAS has also set me compassionate literature about the grieving process and accepting the unacceptable which has greatly helped me during this time. Their services are available for a full year after your loved one passes including online visual support. I cannot say enough positive things about them! My personal recommendation for the loss of a loved one and moving on is to remove most of their larger personal possessions immediately after their passing. Keeping a small few personal items is acceptable to honor their memory. Our challenge stems from our subconscious mind connecting their things to our memories of them. Their physical items are just things, nothing more. It's when we connect those things to the emotional event is the issue and is what prevents us from moving forward in our daily lives.
Marla
5
|
October 28, 2020
Dad has gone into hospice through Vitas Healthcare. They're very good. It's difficult for my parents to get used to the idea of being helped, but the group was good about not being overbearing, not getting in their way, and just saying, "We're here to help you." They helped with bathing him. They're helping both at home and now Dad as an inpatient. Mom has been able to speak to someone in a timely manner. My parents like it. Everyone at the floor where he is has been really nice. Vitas Healthcare hospice unit rents a space inside the hospital, and the nurse from VITAS was especially kind to Dad because he's hard to understand. She was good about repeating herself. She's done this for many, many years, and she understands how to explain things in a way that he understands it. He understood it very well, what was happening to him, and what was going on around him. Sometimes, the medicine confuses him, but he understood it. She made him feel very comfortable. She was so nice and kind to the family. The process is hard, and she was making the process better for us. We would recommend them.
lmg77
3
|
February 4, 2020
This company is kind of a disappointment. You would think that their nurses would be more attentive, but they are not. They walk into our house talking to their cell phones, take my Dad’s heart rate, ask if we med refills — of the few they bother to cover — and are gone in two minutes. The aide who bathes my Dad is the only person doing real work. We might have to explore other options.
blessed to have Vitas
5
|
July 26, 2019
The experience from the first hour was more than I could ever imagine. My Dad was on Vitas for a little more than two weeks. No matter what time of the day or night they were a phone call away! There are no words to sum up their care, love,attention,for Dad and for me. Today Dad was promoted to Glory. I call everyone Angel's on earth! At no time was I alone in this journey. If you are seeking the BEST CARE for your loved one...call Vitas! Thank you is not enough....I love each and everyone of you! God Bless💓
rlm01
1
|
February 11, 2019
Terrible experience. Intake nurse arrived on time, but spent almost 3 hours completing paperwork. We decided to review the information over the weekend and decide on Monday whether to stop treatments and go with hospice. On Monday we decided to go ahead, and Vitas sent another nurse to "complete" paperwork and get us started. She spent another 2 hours asking the same questions, taking pictures of the same drug bottles, and filling out more paperwork. The next day, the nurse assigned to us came by. More paperwork, asking same questions, looking at same drugs. The only thing she did for my husband was take vitals and schedule an aide to come later in the week. The next day my husband falls and I had extreme difficulty getting him off the floor. I called Vitas to tell them I had to have some additional help. They sent a chaplain, who encouraged me to call family members to stay with me and help me. On day 4 the aide comes. She was supposed to know my husband was not ambulatory but seemed surprised by that. She had no supplies, saying someone else should have delivered them, and did nothing. Then that same night I called the emergency number as my husband was in a lot of pain and agitated. They were going to dispatch a nurse immediately. Over an hour later I called back, and the nurse had not yet been reached. My husband died before she even called me. Here it is 10 days later, and they still have not picked up their bed and equipment, which should have been taken away the day he passed away. We were only with Vitas 4 days, but it was an awful experience. I understand he was at end of life, but no one really did anything for either my husband or me.
Provider Response
tatiana-s
5
|
May 23, 2017
Thank you for the respectful and caring treatment you gave my mother. Thank you to all of you who made mother’s passing easier to bear. The Vitas Healthcare team did an excellent job in all areas, we couldn’t have asked for better service.
mikearl
2
|
May 16, 2017
If you're looking for a hospice that over promises and under delivers then by all means choose Vitas. They care and when I say that I mean they care about making money. You won't get much care and compassion for your loved one just the basic attitude that they are not going to be around much longer. Add poor communication & unreliability and that pretty much describes them. Find another hospice !!!!
very poor support
1
|
January 3, 2017
BEWARE - What they actually do is very different than what they offer you in their initial presentation. I was never able to get help with end of life documents or massages for my father. They have one number to call when you need something and it is basically just an answering service that claims they will get back to you. They rarely do. And they DO NOT provide 24 emergency care as claimed. I called repeatedly needing a nurse from the hours of 8:00 p.m. to 10:00 pm and was left alone with my very scared very short of breath father. Around midnight a nurse showed up but it was too late. I honestly felt so abandoned.
Provider Response
v5
5
|
August 3, 2016
I am a 63 year old Licensed Professional Counselor and a former Certified Geriatric Care Manager in Dallas, TX. Vitas' care for my 91 year old mother has been EXCEPTIONAL. They have been extremely attentive to her needs and wants. Her quality of life has steadily increased since getting on hospice care with Vitas. Mom is now able to smile when I go see her instead of complaining of the pain. Her pain is under control and she stays comfortable with their consistent oversight by the nurse. Having Vitas care for my mom has allowed all 35+ family members to create good memories of mom's last days with us. The key to getting quality care from any health provider is consistent communication with the provider's staff regarding your family's needs and desires. Vitas has responded positively in every situation that has come up. I recommend them highly and will use them again if the need arises.
Provider Response
Caring104835550
5
|
May 11, 2015
My husband is on hospice at VITAS for about a month now. They're very good. They are professional, and they care about my husband and how he is doing. They check his blood pressure and make sure his medication is sufficient for the symptoms that he is displaying, and he gets all the medication he needs. They send an aide out to help get him cleaned up twice a week and a social worker to make sure that all of his needs are met and for paperwork that we need to fill out. It is worth recommending.
Provider Response
Dear Caring104835550, thank you for sharing your experience with us. My name is Avni, I work for VITAS and I'm based in Miami, FL. I read all online comments posted about VITAS. I hope your husband's current health is stable as can be expected. Many don't realize that hospice care is most beneficial earlier in one's journey of living with a terminal illness. I shared your review with the Dallas team some time ago. It's small gestures like yours (of leaving feedback) that help our teams know they are on the right track, and it also brings them a feeling of satisfaction to know they have been a positive force to families such as yours. Though this isn't an easy situation to digest, I'm glad to read that VITAS has been able to actively assist you and your husband. Please feel free to reach out if you have any questions. Sincerely, Avni Parekh
mules4me
5
|
February 19, 2015
VITAS provided services to my mother until her death about 3 weeks ago. She was cared for by the McKinney team at home and during a short stay at a nursing home. Mom always received excellent care from the nurses and home health aides. When she needed inpatient services the team at Baylor Carrollton continued to provide excellent care to both Mom and supportive care to us. The chaplins were wonderful as we're the social workers. They really came through on their committment to provide compassionate care at the end of life. Thanks VITAS!
Provider Response
Dear mules4me, thank you for sharing your feedback regarding your experience with VITAS and our teams, including our team at Baylor Carrollton. My name is Avni Parekh and I read all the reviews that are posted about VITAS. Please accept my condolences for the loss of your mother. I am pleased to read that the care provided to your mom was excellent and keep in mind that we're still here for you if you would like more information about bereavement support. Sincerely, Avni Parekh
nurse/daughter
1
|
October 15, 2014
I can not respond to the quality of care from Vitas, as we never got that far. The person who came to present Vitas arrived on time, filled out paperwork for 10 min before he even addressed our family and then tried to joke with my father and brother He had an obvious smoker's cough and his clothes were not fitting properly. Now, I realize he isn't selling himself, but he is representive of the company. Clean it up!!!. My mother described him extremely accurately as a "used car salesman" that didn't really want to sell a car. Don't misunderstand, this is a delicate topic and runs high on the emotional scale. Sadly, this guy was neither present with our family or demonstrated a caring attitude.
plogalong
5
|
February 9, 2014
I have only praise for the entire team at VITAS! Our family found ourselves in a very difficult situation recently with a loved one and the responsiveness, quick action, care and professionalism demonstrated by EVERY team member of VITAS, throughout the entire process, was outstanding! Obviously we were very distraught emotionally and their team took care of the critical care needs of our loved one allowing our family to focus our attention on her during her final hours. I have nothing but praise for everyone who helped us during this very trying and emotionally difficult time and would not hesitate to recommend VITAS or engage their services if we found ourselves in a situation where their services would be required. Thank you!
Provider Response
On behalf of VITAS Innovative Hospice Care, thank you for sharing your story. Testimonials like yours are a source of comfort for others facing similar issues at the end of life and also help others learn about the importance of hospice care. It is our privilege and honor to serve our patients and families and provide the best quality of care.
Jkw0612
5
|
June 21, 2013
Not only did Vitas care for my wife's grandmother, they did it with dignity, respect and happiness. Everything from the nurses to the chaplain and social worker was phenomenal! To know that she was cared for and treated with the respect, love and dignity her and the family deserved is a very peaceful and happy feeling for us all. I know my wife, her family and I greatly appreciate the level of care and attention the team provided for her in her last days. If faced with another crises situation with a loved one who has a life limiting illness, trust in vitas and they will provide the help you and your family need.
Balcom_Family
5
|
April 4, 2013
We only had VITAS for one week but in that short time everyone did a wonderful job of keeping us informed of my mother's condition and helping us to understand the stages she was going through as she neared death. Everyone was very respectful of mother as well as all the many family members and friends that came around to pay their last respects. I would recommend VITAS without hesitation to anyone needing hospice care.
mga
4
|
March 10, 2013
I was responsible for my uncle's care for over 3 years until his death. VITAS of Dallas provided services for him for the last year and a half of his life. He had been served for the previous several months by another hospice provider, whom I was not pleased with. I found VITAS provided very good care. They were responsive to my uncle's needs, as well as mine. My uncle was in an assisted living facility, but VITAS provided extra care and supplies, as well as regular visits by a nurse, chaplain, and social worker. I could contact VITAS at any time if I had questions or concerns. I felt all the people from VITAS who came in contact with my uncle got to know him, genuinely cared about him, and wanted to help him in any way they could. The last few days of his life VITAS provided around the clock care to make sure he was not alone when he passed. Upon his passing a chaplain and social worker joined the caregiver at the facility and remained there until the funeral home arrived. This was immensely comforting to me. Based on my experience with them, I would not hesitate to recommend VITAS of Dallas to anyone seeking hospice care.
Concerned Daughter and Physical Therapist
1
|
February 2, 2013
As of 5:30 last night, my family is a past client of Vitas. My mom has ALS and was referred to Vitas by her neurologist 3 weeks ago. We were greatly disappointed in the services my mom received. They were inefficient, fragmented, and inconsiderate as a whole. The intake nurse who seemed genuine provided the hope we needed at this trying time, however all the providers and the area manager proved to be incompetent in all areas. With exception of the respiratory therapist, all services fell extremely short of what was told to us. As a medical professional myself, I have never been so disappointed in the quality of service i observed by Vitas. I tried to contact someone in charge who possibly could assist with my concerns but only got routed to our "area manager" whom was argumentative and of no assistance. I would definitely like to speak to the director about my concerns....if I could get through to him/her. My mother's neurologist's social worker has been notified of the level (or lack thereof) of service and is questioning if she should continue to refer any of his ALS patients to Vitas.
Provider Response
Dear Concerned Daughter and Physical Therapist,
My name is Kevin Yarrow and I am the General Manager of VITAS Innovative Hospice Care of Dallas. I would greatly appreciate if you would please give us the opportunity to discuss the issues you posted about your mother's care.
You can reach me directly at (972) 448-6505 or at kevin.yarrow@vitas.com, so we can discuss your concerns. I will respond to you promptly.
VITAS is committed to providing the high quality care for which we are recognized as the nation's leading hospice provider. I look forward to learning more about your experience so we can identify any problems and address them as quickly as possible.
Importantly, you can be sure that your privacy in this regard will be respected.
Thank you.
Kevin Yarrow
Loretta Kibler
5
|
November 18, 2012
Vitas Hospice from Greenville, TX served my husband, Gary Kibler, and our family for almost three months. From the moment they entered our home, we were impressed with their concern, medical expertise, and support for Gary and our entire family. Macey M., RN and case manager, was an angel of mercy and graciously and lovingly walked us through each step of the journey. Melissa Knight, David Overton and Rev. Michael Moore were so helpful and supportive ensuring our needs were met. God blessed us with Vitas Hospice and we will always be grateful for their loving care.
rubyc
5
|
November 12, 2012
Thank you for your open and gentle care that you provided for my husband in his final days on earth. Your help was invaluable. Not only did you make the ease of dying easier for him, but for me as well. My husband was a pastor for over 40 years. You would think dying would be an easy process for him. This was not the case Vitas offered both spiritual and moral support to my family. I would like to thank all of your staff.
hrh
1
|
November 10, 2012
The problems with this are too numerous to list. Insensitive, arrogant "caregivers". Slow to bring needed supplies and medications, argumentative at times while your loved one is dying. I could not believe the incompetence. There were of couple of employees who were extremely good and good to work with but overall the experience was terrible. Please seek another provider.
Provider Response
Hi Hrh,
My name is Kevin Yarrow and I am the General Manager of VITAS Innovative Hospice Care of Dallas. VITAS is the nation's leading hospice provider and we truly take pride in our commitment to excellence. I am very concerned about your experience written on this post. Since your remarks on this site are anonymous, please give us the opportunity to speak with you to address your comments.
As I mentioned, VITAS takes pride in its commitment to excellence. Our compassionate care and high-quality services have contributed to our growth and high patient/family satisfaction ratings. You are welcome to contact me directly at my direct line (972) 448-6505 or at kevin.yarrow@vitas.com.
I look forward to hearing from you.
Thank you,
Kevin Yarrow
gatlmom
2
|
September 21, 2012
I had an experience with Vitas that was not so positive. When they came to take care of my mom she was put on hospice by her neurologist for alzheimers. She was somewhat mobile. The informed me at the time that she barely met qualifications. She did fine under their care for a while but eventually developed a chest infection. She got one round of antibiotics and then was refused a second. She was so sick. I finally fired them and took her to the hospital she got another round of antibiotics and was much better returned home and went to home health. They also had refused antibiotics for a recurrent uti infection and two different urologists had put her on preventative. She is back on those now and doing well. When she went downhill so fast and I was concerned they told me that she cannot remain stable on hospice but must show decline. I just wish they had told me that in the first place.
Provider Response
Hi, my name is Kevin Yarrow and I am the General Manager of VITAS Innovative Hospice Care of Dallas. I am surprised and concerned to learn about the experience you described on Caring.com and I would greatly appreciate if you would please give us the opportunity to speak with you to discuss and address your comments together. Your posting on this site is anonymous and my team couldn't find your information. You can contact me directly at my direct line (972) 448-6505 or at kevin.yarrow@vitas.com.
VITAS is the nation's leading hospice provider since 1978, and we take pride in our commitment to excellence, our caring, compassionate, high-quality services, and our greater than 95 percent patient, and family satisfaction ratings, which have been the basis of our successful growth through referrals from physicians, health-care providers and the patients and families we serve. Please give us the opportunity to speak with you and address your concerns so that you can get to know the real VITAS. I look forward to hearing from you.
Thank you. Kevin Yarrow
j.h.
5
|
August 18, 2012
I am a nursing student and have done my service learning at Vitas several times. The staff was very friendly and eager to help me. I learned a lot from the nurses and my experiences there have touched me deeply! I was quite impressed with how clean the facility was and would love to go back and volunteer there!
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About VITAS Healthcare in Dallas, Texas
VITAS Healthcare®, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort CareSM for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call 800.93.VITAS.
Services
- Music therapy
- Pet therapy
- On-going support groups
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