HomeChoice Home Care Solutions Raleigh, NC
3801 Lake Boone Trail, Suite 190, Raleigh, NC 27607
4.7
(78 reviews)
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Reviews of HomeChoice Home Care Solutions in Raleigh, North Carolina
JGallagher
5
|
November 20, 2024
Excellent service from start to finish. We asked for help for our elderly Grandma at my daughter's wedding. The staff was such a great help and the nurse they sent was excellent. She accompanied our grandma on the shuttle, to the wedding, and back home to the hotel. She was prompt, kind, and a great companion. Thank you!
Anonymous_1729001743
4
|
October 15, 2024
The caregivers seem to be a doing good job, they are friendly and engaging, which has helped with her loneliness. Some days are good and some are bad, depending on my mom's moods. I like that they are responsive and take my calls quickly. They communicate well.
Alice M_13
5
|
October 15, 2024
They are attentive, I feel very comfortable with them. They provide high quality care. I have been with them for 3 years; they have been wonderful. They are a privately owned company.
Dennis E_3
5
|
October 15, 2024
They are here on time. They have confident caregivers. They are very professional
Gretchen B_1
4
|
September 23, 2024
The girl who is working with us now is very insightful. Right now we are in a very good situation.
Melanie M_6
5
|
August 13, 2024
It's hard for me to help me to get him in and out of the shower. So it's a plus for me and very helpful to him. The services are honest and fair.
Mary D_57
5
|
August 13, 2024
We went through several caregivers till we found the one that was best for us. I like that we got a male that was certified.
Kay L_5
5
|
July 26, 2024
Dorothy is an exceptional person and Home Choice has been very helpful in alerting us on any updates. Dorothy is top of the line!
Anonymous_1721408527
5
|
July 19, 2024
It's helped me a whole lot. They are very accommdating. They work with me when my schedule needs to change and are willing to find the personalities that I need for my care.
Anonymous_1719483462
4
|
June 27, 2024
The caregivers help with taking my mom to appointments and they help with groceries. We had to ask a few times for us to get more visibility about the visits. It was hard for me to know what the caregiver was doing and how my mom was reacting to that.
Gene S_9
5
|
June 27, 2024
They are here in case they are needed to assist my wife when I need to get out. They are on time and they are easy to deal with.
Ruth C_25
5
|
June 14, 2024
They coordinate them very well. They're dependable and select their employees carefully.
Lori S_26
5
|
May 29, 2024
It gives me peace of mind knowing that he is cared for. They have been very helpful and accommodating. They have been great to deal with.
Kenneth B_11
5
|
May 21, 2024
I like that they try to get replacement help. I like that they are a locally family-owned business.
Anonymous_1712826015
4
|
April 11, 2024
The caregivers could be more engaging. I'd like the reliability of the caregivers to be improved.
Liz E_1
5
|
April 11, 2024
They provide care and it has alleviated my time spent at Mom's place. They are smaller and it is a personalized experience.
Patti L_3
5
|
April 11, 2024
The type of care she receives in home, and that they call to check on her when she's ill is what made it a positive experience. I'd tell them that they're flexible and ready to help.
Greg S_20
4
|
March 28, 2024
The only issue is that they have had the caregivers call out once every two weeks. I like that they seem to be attentive to her needs.
Anonymous_1711532413
4
|
March 27, 2024
Sometimes they change the people, but I wish I could just have the one I have on the weekend. They could not steal from me.
Karen W_40
5
|
March 27, 2024
They are good communicators. They are very responsive.
Eileen H_10
4
|
March 22, 2024
The caregivers were attentive and treated him well. More reliable caregivers and call to let me know when not coming.
Mary P_59
5
|
March 19, 2024
The mental health benefits of having a companion has been outstanding and that's a change on his outlook on life. I like that they're accommodating with the needs of my father.
Pete H_3
5
|
February 9, 2024
My mom has someone she can depend on. I have over a year of good experience with them.
Lin C
5
|
January 27, 2024
The regular caregiver helps her by supporting her. I like that they are very flexible and helpful.
Anonymous_5989
4
|
April 22, 2022
It was pleasant for my mother to have someone in the house with her. I was very unfamiliar with the process and they were nice to me.
Sarah S_8
4
|
April 22, 2022
The agency needs more qualified people. I would like to see them vaccinated.
P Kaye
5
|
April 3, 2022
Words cannot describe the good decision our family made when we chose to meet with Carrie of Home Choice. Brian and Carrie guided our family through the most difficult times, and when we were afraid or had doubts about the care of Dad, they would pickup the pieces and keep us focus. Home Choice has a superior team of caregivers who quickly because our extended family—Reliable, skilled, compassionate, good communicators and accessible. We highly recommend Home Choice to take care of you love one. The Lloyd Family
Al O_2
5
|
March 30, 2022
They have helped with day-to-day care and they make me not worry about her care needs. I like the services they can provide.
Anonymous_4598
5
|
March 17, 2022
Having someone with my mom for four hours, three days a week was most helpful for me. I was very, very happy with this agency.
Cheryl W_7
5
|
March 17, 2022
When I need a shower, I need a shower, and they help me. The people come when they say they will come.
Donna R_19
5
|
February 24, 2022
I have always been very happy and the people are very caring towards my husband who has Alzheimer's. We have been very happy. The people are very caring and always pretty much on time. Once in a while, something will come up but they call to let me know if they are in unavoidable traffic.
Ruth W_16
4
|
February 23, 2022
I like to know someone is there when I'm at work so I don't have to worry. It's not really their fault but they have a lot of turnover in the aides. I'd like to have one consistent aide.
Christin W
4
|
January 28, 2022
My mom has only been doing this for a month so it will take my mom a little while to get used to it. They do a good job. They are very communicative.
David G_24
5
|
January 27, 2022
When I came home I felt like I was the lone ranger by myself and when Erica started coming. It made a huge difference and allowed me to do my work at home. Everyone that has come over to help with my dad from HomeChoice Home Care Solutions is caring and seems to really care about his wellbeing.
Teresa P_1
5
|
January 17, 2022
They kept in contact with us and work closely with us. Everybody works from above to make sure my mother has what she needs. They really work with us a lot. They work hard to have my mother have what she needs.
Kathy S_42
4
|
December 22, 2021
We have been happy with the aids that have provided care. They are easy to work with.
Irving B_1
5
|
November 24, 2021
They make sure to help with any of my husbands needs. I like that they get me whatever I need when I need it.
Paul M_24
5
|
November 10, 2021
The people are wonderful and take care of my mom well. I like everything about them. They're flexible and help with schedule changes.
Robert S_76
4
|
October 26, 2021
They send a lot of different people it is hard to remember all the names. It would be better if it was one person we could get use to and know what to expect. I like the fact that they respond consistently.
Scott W_6
5
|
October 13, 2021
The initial interviews and flexibility with schedule and performance have shown they know what they're doing. I like their cooperation and flexibility.
Maggie R_1
5
|
July 15, 2021
They do stuff around the house that I am unable to do, which takes a huge burden off of me. There are really responsive to us, and their caregivers are very skilled!
DeMario T
5
|
July 15, 2021
As far as my everyday day needs, they provide total care. I like that they are very attentive. They go out of their way for me.
Lisa C_23
5
|
June 29, 2021
They give him a regular shower. They are very persona and quick to respond to concerns or issues.
Chris H_7
5
|
June 24, 2021
My mother can be a little difficult at times, and I am not sure how they could make a better impact. It doesn't affect my life too much. I like the quality of care that we get from the caregiver that takes care of my mom.
Susan H_54
5
|
June 16, 2021
My husband has to be watched closely to keep him safe. I like the way that they run their company. It's very professional.
Randie W_1
5
|
June 16, 2021
They are very easy to get in contact with. They are efficient and earnest to find a way to accomplish the client's needs.
Steve L_9
5
|
May 15, 2021
It really makes a bid difference to me more than her because they take the burden off me and I can go do other things and not worry about her being taken care of. I like that they are more reliable than I expected.
Dale B_11
4
|
May 15, 2021
They're doing the best they can. They need to improve the consistency of care. I have two different caregivers that come every week, and it would be nice to just have one.
Jason S_4
5
|
May 15, 2021
She broke her back, so they need to be there to help with chores and laundry. I like how they stay in touch with us most of the time. It's not always the same person. They have good customer service though.
Jamie B_2
5
|
April 28, 2021
They help with daily activities. They are always very on top of things.
Annie Lou R
5
|
April 19, 2021
I get along with different caregivers and different attitudes. I've used them for five years. I was using them for my husband before me. I thought they were doing a professional job.
Anonymous_4629
4
|
March 29, 2021
They were extremely helpful. They were here so we could sleep a little. We had some scheduling and continuity issues. Other than that they were fine.
Eric J_2
4
|
February 24, 2021
They interact with her and keep her doing things. They care, and are conscientious and flexible.
Katie P_1
5
|
February 12, 2021
It would be nice if we could get the schedule more in advance. Now that we have the same person coming consistently it helps. I like the caregivers are matched well with the clients.
Becky D_3
5
|
December 11, 2020
They chose an excellent caregiver for us to help us daily. We are completely satisfied with them. We like our caregiver that they selected for us.
Linda M_30
4
|
December 11, 2020
There's no way that the agency can know all the ways that their caregivers work. There is nothing that I would like them to do that they aren't doing. There are so many different people that I see that I can't say what specifically they could improve.
Debbie R_8
5
|
November 30, 2020
She really likes the two that come regularly. I feel comfortable, knowing that my mom is taken care of. I like a couple of the regular caregivers, they have gotten to know my mom.
Lee N
5
|
November 25, 2020
They make sure she is safe when she's home. They have good communication.
Carrie M_1
4
|
October 22, 2020
They were able to do the things she struggled to do on her own. One caregiver was a little reluctant to help in showering my family member. She complained often of sicknesses. They should have more consistency, having the same caregivers all the time.
Tara R
5
|
September 29, 2020
They're always there for and they listen to her. They're easy to contact and always responsive.
Elizabeth S_22
5
|
September 17, 2020
I am working from home and it is nice having them here to take care of him. They are very flexible to work with and respond to my needs, and have good quality of care.
Anonymous_4000
5
|
August 26, 2020
They stay in the room with him and help him go to the bathroom. I like that they supply caregivers for us at night.
Margaret H_11
5
|
August 17, 2020
The most helpful part of the care is making sure that she is walking with a walker, and they take her vitals. I like that they seem to be punctual, and they do what they are expected to do.
Nell K
5
|
August 17, 2020
My mother has dementia and her short term memory is bad, so they spend a lot of time talking to my mother. We have been happy with them so far. They seem to be friendly people. They try to take care with the COVID-19 situation.
Jonathan H_1
5
|
August 17, 2020
Day and night we had help. It helped us find a new norm for handling things. They were responsive to us.
Marie S_11
5
|
July 28, 2020
The people are clean when they come in and they listen attentively. They follow the instructions. They are very kind towards my wife.
Kimberly M_2
5
|
July 28, 2020
I think my mom has lived extra years because of the care. It has been a big relief for my husband and I to not have to take care of her. For the most part all of the caretakers are very good. Brian has been very flexible in meeting needs.
Anonymous_3914
5
|
July 17, 2020
They are responsive when I have requests. They have been responsive in my requests of continuity of care.
Joel H_2
5
|
June 24, 2020
They do it so I don't have to do all the care. They are prompt and they do what they say they are going to do.
Sara R_5
5
|
June 15, 2020
They helped with transfers, bathing and companionship. The owner was thorough with answering our questions and he let us feel at ease with choosing them and the majority of the care was excellent.
Jan C_5
5
|
May 28, 2020
They seem to be on top of their employees. They are in constant contact. My husband's care is excellent. I'm happy with the CNA that was sent to us.
Lee R_1
4
|
May 27, 2020
They're there to help my mom and has given her some more independence. It's freed up my time as well. Everybody has been really nice and my mom has been very happy with the care she has been getting.
Randie W
5
|
April 16, 2020
They are good, and I do not want to switch. They make billing very easy, they send care notes and invoices. It is very easy, they send us a schedule on time. I would not do this on my own. They are very responsive. If I have an issue it is handled immediately.
Gail W_1
5
|
April 16, 2020
He can't function without them. He is under 24/7 care. They help with his day to day living. They seem to handle issues that comes up instead of pushing them under the table.
Mary W_31
5
|
April 16, 2020
It sure helped me because I was able to play tennis. I like the people that came here because they were nice and very conscientious and made sure to find me someone right away.
Judy L_16
5
|
March 25, 2020
They help him with every facet of his daily living. They are professional, thorough, understanding, and caring.
Scott W_4
5
|
March 24, 2020
She has more structure and companionship to get through her day. They're professional.
AB
5
|
January 2, 2019
We've been using HomeChoice Home Care Solutions weekly for about four weeks now. The caregivers are very pleasant, very cordial and very accommodating. The services we're using right now based on my mother's care level is called the Companion Care Service, and she is being visited for about four hours every Friday. They go out to eat and go to Rite-Aid and Wal-Mart sometimes.
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Services and Amenities of HomeChoice Home Care Solutions in Raleigh, North Carolina
Resident Requirements
- Allows Patient Transfers
Companionship & Escort Assistance
- Companionship Services
Fitness & Wellness Programs
- Fitness Opportunities
Licensing & Inspections
- Background Checks
- Sex Offender Checks
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Health Services
- Companion Care
Staff Training & Qualifications
- Staff Driving Record Check
- Reference Checks
Bonds & Insurance
- Is Bonded and Insured
Financing & Payment Options
- Accepts Check Payments
- Accepts Insurance
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
- Personal Care Assistants
Transportation & Shopping
- Transportation Services for General Shopping
Additional Amenity Information
- Licenses: HC3330
About HomeChoice Home Care Solutions in Raleigh, North Carolina
HomeChoice Home Care Solutions has been providing companion and personal care services to seniors, those recovering from surgery, new and expectant mothers, and the disabled throughout the Triangle since 2005. HomeChoice Home Care Solutions is a family owned and operated agency that provides both hourly care and live-in services. The agency is owned by the husband and wife team of Brian and Jennifer Perruccio along with their business partners, and Jennifer’s parents, Susan and Tony Rogers. Our experienced, compassionate and dependable caregivers are carefully selected to provide our clients with loving care and assistance to make life easier for them and to provide their families with peace of mind.
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