Visiting Angels of Charlotte Charlotte, NC

Anonymous_1724321568

The chores they do is helpful. She enjoys her caregiver. They have been helpful to my mother.

Anne H_18

It was a help so that we didn't have to be there every minute. We had a great helper.

Joseph E_7

The problem here is that I do not sleep being worried about my wife. It is a difficult situation. The services alleviate some of the stress for us. I like that the people seem to be competent, quiet, and non-intrusive. They are patient with my wife, who can be difficult.

Provider Response

Marylyn W

I have been very satisfied. They are helping with medical things sometimes. They have been knowledgeable, helpful, and willing to pitch with anything I need.

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Anonymous_1721121590

They visit with the client. I like the agency but the minimum amount is putting a strain on us.

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Mr C_1

They take care of everything on a personnel level and with housekeeping. I like everything about the service. They take care of everything I need.

Provider Response

Ms. T_1

It's been good for her to have somebody there with her to keep her company. I just recommended Visiting Angels to a friend of mine who had surgery and he needs help for a few weeks with laundry, which they're very good about.

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Mr. S_9

I like that they show up on time. I like that they have pleasant people.

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Marcus S_1

The most helpful part is they give my dad companionship. I like the representative from the agency.

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Mrs. M_6

They are very good. The caregiver is excellent. They are very cooperative.

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Joy N_1

The most helpful part is that they help my dad. I like that they're prompt with their time.

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Mr. C_1

It was a very positive experience. They had attentive care. I like that they were responsive.

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Betty M_28

My dad needs extra help. They have been above and beyond. They were very professional and make sure he eats.

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Paul K_19

The impact is more dramatic on our family, a lot of the care functions that were being handled by the family became more than what we could keep up with ourselves, so it's been a blessing to us to have the services. I am very appreciative of the guidance that Katrina has played as our point person in this process, and despite there being some bumps in the road I felt very confident that Katrina would understand my concerns and resolve the issues.

Provider Response

Kim V_6

The individual who did the assessment was knowledgeable. When the caregivers came out, they did the cooking and cleaning. There was one issue with one caregiver, she stretched the truth about the housekeeping at the house.

Provider Response

Mr D

I have a regular daily life that I would not have without them. They are run very well and good with communication and accommodate us by sending the same caregivers for the most part.

Anonymous_1708089074

I would recommend them because the one time they came, the service was good.

Provider Response

Mr. S_7

Without round the clock care he would have to be in assisted living. I would say that the agency is very efficient and compassionate, and they are open to feedback.

Anonymous_1706530590

The services are the only reason he is able to stay home. I like that the one caregiver we have is very compassionate.

Provider Response

Ms. N_1

I like the lady, Virginia, that comes to my house. I like her services. That's mainly my favorite part about it. I would recommend them because I've had the same lady since I've been using it, and what I like best is her. The staff is really good too and really easy to work with.

Mary P_54

The caregivers have had a positive impact because they engage with her. The client really enjoys having the people there. I like that anyone I have worked with has been very friendly and flexible because we have had to change days. They have just been great to work with.

Mrs. S_9

We didn't have them for long, but they were very helpful for us. They told me a lot of things I needed to know. I liked that they were very informative.

Etta E

They help by doing their job. I like that they are very nice and well-qualified.

Avery L

They have made the experience positive with their flexibility. I would recommend them because the people they have working for them are really great.

Hy N

My mom didn't feel comfortable with a stranger in the home, but I really loved the services while we had them. It's not the fault of the company, they did a great job. The manager and the caregiver were very nice, and we really liked them. The initial assessment was very professional, and the caregiver was very knowledgeable and well-trained.

Mrs T

They are very caring, and they follow his wishes. They are doing fine. My father appreciates what they do.

Mr. B_2

It has made a big difference; he likes having someone over. They are reliable and do a good job.

Mr. L_3

The caregiver helps out a lot. They are good, efficient and show up on time.

Linda D_31

They were very organized. It was very easy to coordinate with them and they were very friendly.

Stuart D_1

The services were extremely helpful. I had help from family, but we couldn't cover all the nights, so we had the Visiting Angel come and visit us a couple of nights a week, and that allowed me to get some sleep. There was nothing I felt could have been improved. We had a terrific angel.

Charles G_22

We knew somebody would be there to take care of our mother. They were prompt and did what they said they were going to do. They are good and friendly people.

Sheila M_10

There was one caregiver who was unkind. The substitute caregivers who came from time to time were really great. They had below average quality of care.

Anonymous_7542

They were thorough while evaluating her needs. I like that they were dependable. They showed up when they said they would.

Anonymous_6015

They have helped with everything and they are just great. I like the outstanding service and personnel.

Ms. J_5

They helped me to my room after surgery. They were on time.

Mr. B_1

They pretty much follow my wishes. I like my caregiver because of her work ethic.

Anonymous_7160

They could have consistency with the things they do. I like that the nurse that comes.

Mr R_3

It has allowed her to stay in her apartment. I like the office staff and the caregivers.

Mrs. R_4

The people they have brought out have been good. I like the people they send out.

Provider Response

Mrs. K_7

It gave us a break, and we could be fresh to care for her. They were friendly. It was easy to get a person to help on the phone.

James W_35

They have been reliable. I had a great experience with a young woman this past weekend, I had an issue in the house, and she stayed after hours to help.

Provider Response

Julie K_6

It allowed me to have a daily life. They were very flexible with their scheduling, if one of my private people called out sick, they could always cover a spot for me.

Mr. J_6

They have had communication. I like the scheduling, it was easy.

Ms L_3

They have helped the most by giving care relief. I would tell a friend that they are caring people.

Provider Response

James J_17

It's freed me up so I can get personal things done. My wife needs the help because she has dementia. I like the people.

Provider Response

Ms. L_1

They could have recorded my pressure without me asking her. They should not talk about other patient's information with me.

Provider Response

Margaret R_8

The caregivers have helped the client the most by offering to do things around the home and helping with meals. I am not happy when the worker can't come and they send a substitute.

Provider Response

Anonymous_6205

It was just the one occasion when they drove me back from the colonoscopy. I liked their convenience and the person that gave the care had integrity.

Anonymous_5371

They finally came up with the right caregiver. It is dependent on the care that they need. They can have more specialized training.

Dr. P_1

Initially the caregivers who came did not understand that she needed to be left alone sometimes, but I think they have figured it out. I like that they stay in contact with me very well.

Ashlynn F

The provider helped the most with company. I liked the agency because I liked the nurse.

Mrs L_1

Because I am the one that cares for my mother, it helps when someone comes in who I can count on and who I feel comfortable with. It allows me to do things for my own family. I liked the Covid protocol and the pricing structure.

Mrs. D_7

They make my life easier by giving me a 3-hour window not to have to be on point for those 3 hours. I like that she is very willing to go above and beyond what's written on her paper.

Mr. S_5

It's a very simple happening. I needed someone to take me to an appointment where I was put under general anesthesia. I had to have someone wait there for me while I was having my procedure and return me home. It was just for a 4 hour period. They did what I hired them to do. I liked that they were prompt and were able to do what was needed.

Cheryl R_8

The services have helped give me more peace of mind. This agency meets their objectives.

Ms V_1

They are here three days a week. I like the caregiver that I have.

Provider Response

Anonymous_5624

I live ten hours away from my father, so they attend to him hand and foot. I like that most of the people are very nice and considerate.

Provider Response

Anonymous_166

When they are constantly sending new people, it is exhausting for me to constantly be orienting the new caregivers. I would like to see more reliability and consistency. They don't have the personnel to cover my mother right now.

Provider Response

Anonymous_4926

They help me by being responsive and the employees coming on time. They are wonderful with my father. They are very responsive to my emails or phone calls. Their employees are timely and they are wonderful.

Mr D_2

They make me feel very comfortable and get me to where I need. When I was under medication, I felt confident that they were behind the wheel. There is nothing that is bad about them. Every lady has been lovely, and they have all known what to do.

Anonymous_4770

This care gives me peace of mind and allows my mother to stay at home, which she wants. I like that they give me peace of mind and the good contact they have with my mom.

Ms M_2

They are very responsible and do even more than they are supposed to. I like the caregivers. The one that comes now is very nice and fixes me meals without being asking before she leaves. That surprised me.

Provider Response

Anonymous_5319

They helped the most by having conversation with my mother and keeping her company. I liked how well they were with making sure my mother always had someone to care for her while I was gone.

Mrs C_2

They are very good caregivers. They help with things like getting her up in the morning. They help keep her moisturized. I really like that they are very accommodating and flexible.

Mr G_5

They drove me to my appointment and took me back. They showed up!

Bob D_9

They kept me engaged the whole time because I was nervous about the operation. I liked that they were professional.

Provider Response

Mrs I

They are very professional and very kind. It was a good experience. I liked the promptness and the professionalism. The kindness was positive.

Ms L_4

They had the availability we needed to have them there. I have recommended them to others. They were always there and receptive to anything that needed to be done.

Mrs. R_3

They make my life a lot easier, they do things that I don't have to do now. The best thing is that they are reliable.

Barbara H

They helped Hazel the most by being there when I needed to work. I would tell a friend that they have nice caregivers.

Mr G_4

They establish a daily routine with all the activities. It has been greatly improved. They have been very responsive. They improve my parent's quality of life.

Mrs J_2

They helped by taking care of her everyday needs. I liked that they were reliable and courteous.

Mr W

They are helping out my mother and they are very good about helping her. I like that they are very caring and responsive and very flexible.

Mr T_2

There is not much more they could do for me. I like the convenience.

Ms J_2

Our caregiver is a good companion for him. I've had no complaints with this agency, they have been exactly what we needed.

Mr R_2

They are convenient and follow through.

Mrs. M_8

They help the most in doing everything that they can to help me such as taking me to the doctor. I like the caregiver that they have given would.

Mr. S_1

I am glad the agency is here because I couldn't do it without them. They take me shopping and keep my mail straight. I have had a good relationship with the agency for a long time now. They are prompt and thorough.

Mrs. M_9

They were there when we were going through difficult times. It allowed us to know that he was being fed without missing work. They also set him up on a short notice which was huge for us. They were very personable and we felt like we had a relationship with the people that came here.

Alice W_1

He is now on strong antibiotics and he is able to walk and care for himself more. The young man who they have sent, Tomiah, has been very helpful.

Mrs C_1

I liked that she would talk to me, we conversed quite a bit. The person I had did anything I asked her to do, we just clicked.

Anonymous_3878

Certain ones have helped me with things that I could never do on my own. The caregivers are very good.

Anonymous_3852

I appreciate that they show up everyday. I always think there's always room for improvement.

Ms V

I had no other way to get to the appointment, I had to have someone there with me. They were very professional. They did what I needed to have done.

Ms K

She wouldn't be able to be at home or one of us would have to quit our job. They are conscientious, dependable and we love the caregiver we have.

Mr J_7

Their presence here with him and the peace of mind it gives us is great. My father and his health has been declining and they have been great to give the care and attention that he needs.

Ms W

They took me to and from my surgery without problems. The caregivers came on time. They took me where I needed to go.

Mr. J_4

They are very patient, which is the most helpful thing. They are easy to work with.

Ms. A

They help the most by checking me out if I am not feeling well and will check my vitals and even call my doctor for me. I like that they check up on me and I really like the caregivers.

Mr W_1

It has been very helpful because my dad really needs a caregiver. It has been a smooth process with billing and the caregivers showing up.

Anonymous_2416

Everything my caregiver does is helpful to me. I have no qualms about any of the services. I like that they are prompt.

Mrs. J_6

She did my laundry and changed my bed linens when she was there. The girl that I had was very good. She was very eager to help in any way that we needed.

Mrs J_1

It gave me a lot of peace of mind because I don't live near my loved one. Everyone I dealt with like the administration, management, and caregivers were all professional, organized, and they cared.

Provider Response

Mr T_1

I do not have to do as much. They just seem to work well with schedules, and they make changes quickly.

Mr. S_3

They fill a need that we couldn't do by ourselves to keep our loved one home. They are very responsive and very professional.

Mr G_3

It would be nice to have less contact with them. We get a lot of phone calls. They are pleasant and deal with the client very well.

Kristen F

They've supplied a great visiting angel to be a companion visitor to my mother and very personable. It makes all the difference in the world. They are very responsive. The main visiting angel that comes is absolutely loved.

Mr. R_1

It has kept him comfortable and provided for his safety and security. They are reliable and consistent.

Mrs J

She helps me get ready for the day and she encourages me throughout the day. I like the convenience and I like the time selection. The gals that they send out are wonderful. When Kathleen took the intake interview she hit all the points.

Mr J_3

They allowed me to get out and about and do things that I otherwise would not be able to do. They were reliable and gave excellent care.

Provider Response

Mrs E_5

They fill in the holes in my life, and they do a good job at taking care of me. It's nice to have someone to greet me in the morning and get my breakfast.

Provider Response

Mrs N_1

They help the most by being there with him, being very compassionate, and talking with him. They are very responsive to the needs of my father. They seem to be concerned about my father.

Mrs. J_7

They make life easier for her family so we don't have to do as much work. It gives my mom a chance to look forward to spend time with someone else. My mom is very happy with the person she's been working with.

Anonymous_2583

The services are the only opportunity for me to get out. I like the consistency in the agency's timeliness of their services. That's important to me.

Mrs. J_8

She does our laundry and makes the beds. She is very active when she comes in the house. I like the lady that we have. She has a wonderful personality. She is very alert and keeps her eye on things.

Mrs C

They provided help at the last minute for someone to come stay with her. They were great to work with, responsive, flexible, and professional.

Anonymous_2570

They get him bathed and dressed. That's what we emphasized that we needed help with. Some of them need a little more training before they are out in the field.

Myrtle S

They picked me up at the door and made sure I got into the surgical place. I just think they were helpful and courteous.

Ms H_1

It gives me relief because I can only get so much time off. They are wonderful, caring, and patient. My mother is not the most easy person to deal with.

Mrs R

They have helped the most by being on time and staying there. I am not sure if they know how to deal with a person with dementia. Those people need to be better trained on how to care for someone who has dementia.

Provider Response

Ms A_1

They take me to the grocery store, and they get me in and out of the car. They know exactly what to do, they know my routine, and they go right to it. That is always nice.

Provider Response

George K_6

They allowed him to take care of some situations that he had to leave for. They are compatible with Mary and Christine.

Mr J_2

They could be better about administering the medications they are not given within the two-hour window that they are supposed to be. I like that they have people that truly care. The food is good.

2019HCP_AnonymousNoVZ

I am pleased with the caregivers personality. The caregiver will ask if I want to take a walk, and they are concerned if I am doing well. It is the bookkeeping. They pre-charge me, and they have made several mistakes on my account. I wish they would pay more attention.

Ms N

They were just here every other day. They could have done better with their communication. The left hand did not know what they right was doing. They did what I needed them to do.

Mr L

She does a good job for what she is assigned to do on the record. I like them because of the kindness she possesses when she comes to work.

Mr. A_2

It was awesome. They followed what the description is of the service, and they went above and beyond. They were great to myself and my wife, and it was terrific.

Mrs N

They give us caregivers that help make our experience positive. They have a local office and local personnel for us.

Mr. M_1

It has highly impacted my daily life in a positive way. They have allowed my daughter to go to work without worrying about my safety at home. I rely on my doctors' appointments, and my caregivers get me to them. They are very confident and dependable.

Mrs G

They were all very likable, and Mother enjoyed their company. She was unable to drive anywhere, so they helped her get places, and they also made meals for her. They were very responsive when they would have ladies come to visit with Mother.

Anonymous_2001

They have helped by giving me a break. I like the people that came and the price. Just everything was explained very simply, there was no hard sales.

Mr. J_1

There isn't a particular way they help the most, but they answer my questions and do for me what I ask. I like the fellowship and company from them. I like getting to know each other.

Mr R_1

It was very helpful. She is a very independent person. She doesn't appreciate people in her life that are not necessary. They took her to the doctor and to buy groceries. I didn't want her driving. They did that for her. I am very likely to recommend them. I think the service was good all around. They showed up when they said they would. They asked for a reasonable amount of money. They were personable.

Ms L_2

They took care of her and attended to her needs. We had one person come out who fell asleep. They need to screen their people better. She was a sub.

Ms T_1

With the ladies that were good with my mom, they made my life a lot easier. There were few and far between that could really help my mom. They are wonderful ladies. My mom just isn't the greatest patient, and it just didn't work for us.

Provider Response

Ms J

She is basically here to help and it gives me a break. The care is mostly for my father, not my mother. We like the caregivers. They are great.

Mr. R

They check in regularly, asking if we need changes. They pay good attention to my wife.

Mr H

They are always here. I heard that the reviews are good and I have been told by my social worker friends and all of that.

Gail M_6

If I need to go out and run an errand, the caregivers can pick up on household chores. I like that the agency is dependable, loyal, and the caregivers have been caring.

Mrs. R_1

I couldn't have done it without them. They were right on top of where the employees were at all times.

Brenda S

They have helped the most by being responsible in the care they do provide. My loved one is pretty independent. We use them on an as-needed basis. They are very responsive and professional. They are well ran.

Mr A

My wife has Alzheimer's and it became hard for me to take care of her because she would not let me help her anymore. The caregivers have been a great help in helping her get to do what she needs when I am not able to help her. I like how they do what I ask. I asked them to be more consistent with their caregivers and they sent me the caregiver I liked or requested more consistently.

Ms S_3

I needed help bathing my mother because it was starting to effect my back. I like the personal service. When the first interview was held, they asked a lot of questions to figure out my needs.

Mrs D_1

It gives me a chance to get away. I find the caregivers we are using to be good, and one is an exceptional person that is compassionate and giving.

Lora E

Since my loved one was bed bound, my life became physically easier when I had help. I tell them that this agency is very good when compared to other companies. They were dependable.

Cindy S_2

They were able to drive her to her hair dresser and to the store. They did what they said they would. They are on time.

Mrs S_1

It's been huge! It means that I have been able to work. They have excellent people and good follow up. They have just been wonderful.

Anonymous_911

The provider has helped the most by watching to make sure that they are safe and moving them around in a safe way. Most of the employees have taken good care of my loved ones.

Mr S

It took a lot of pressure off of me. I couldn't believe how much better I felt when dealing with this. I like the personalities of the people that come out. They were humble, and they treated my brother like he was a family member.

Mrs. C_5

They help me get around, and help with my meals. I like everything. They're very cooperative, caring, helpful, and seem interested in me.

Anonymous_152

I would like them to have consistency in people that come, and have more in-depth help when they are here. They need better communication upfront, and they told our family one thing regarding the pricing and then they changed it.

Provider Response

Mrs M_1

They helped most with her hygiene. They are very good, helpful, and personable. One person in particular was really helpful.

Ms S_2

I usually don't need them for three hours at a time, so if they could come for two hours that would be nice. I think maybe they could allow the people to come in two-hour increments, instead of three-hour increments.

Teena M

They were able to get people there to help us on short notice. I liked the person that came in because she helped set up the care and the schedule. She was easy to get in touch with and we always had people there when they were supposed to be there.

Stephanie B

They were there for companion services. They were there to be an extra person for my loved one to talk to. They were helpful and friendly. They were flexible with my needs at the time.

Ms P_2

They do things that I can't do. I am not left-handed and I cannot do things with my left hand. Without them, I can't do the daily things that need to be done for me. They are very professional and they have everything organized. They have checks and balances of the people who come and of the care that they give.

Mr T

They help a lot with my loved one's day to day care and routine. They also help with her personal care. I can't think of anything specifically that they could improve, other than having more consistent staffing coming to my home.

Mrs E_1

The services help me to get up and walk around and I get help with fixing anything that I would like to eat or drink. Everything that they do has been done graciously and professionaly.

2018HCP_Anonymous6BV

They help by ensuring that I don't need to stay with my loved one all the time and making sure they are being cared for. Once we got the right people and weeded out the ones who weren't as great, then they were very caring and I felt that they were there for more than just the paycheck.

Ms S

It was everything that I needed, but I only received care one time. They stayed with me while I was in for surgery. I felt like the aide was very professional. She did everything as expected.

Mr. &

They are on time and they do what they say they are going to do. I didn't need as much attention as I though I needed, but they do things for me that I need to have done around the house like housekeeping.

Mrs. T

We had used them several times, and they were very helpful. It was very helpful. They helped her with normal daily activities and made sure that she was safe.

2018HCP_AnonymousWDM7

The people that they send out have been nice, know what they are doing, and take good care of me. I can't drive, so they take me places.

Provider Response

Mr. H_2

The caregiver is a very good fit for him in terms of her personality and experience. I live out of town, so knowing that someone is competent and qualified with Dad is a great comfort.

Anonymous

Visiting Angels came to the house, they seemed thorough, and they were pleasant.

Ms. C

Visiting Angels was with both of my parents and I've used them for a long time. Visiting Angels makes my life easier by sending experienced people to our home that do what we ask.

Betty K_4

Visiting Angels is thorough and punctual. The caregivers' personalities are also very good. My caregiver from Visiting Angels makes life comfortable and easy.

Mr M_1

We are satisfied with Visiting Angels care. Visiting Angels were just here to put Wanda to bed and get her up and ready for the day.

Mr. L_1

Visiting Angels is caring and personal with my father. The people that they employ are good, quality people. The services from Visiting Angels have made life easier by providing meals and socialization for my father. He is at the age where he doesn't eat if meals aren't prepared for him, so the key points of the services are the nourishment and socializing.

Mrs M

Visiting Angels is on the ball, and they have taken care of everything that has come along. The caregivers seem to be well-versed in the services that we need. The housework that the caregivers do around the house is a big help for me and my husband.

Mrs F

Visiting Angels had caregivers who gave quality care to their clients. Visiting Angels was able to give me a PT test, which was extremely important to me.

Ms M_1

Visiting Angels is reliable and caring. The services helped the most by giving us peace of mind. The caregivers didn't do any real care.

Ms K_2

I would say that it is a relief to have someone taking care of my parents. Visiting Angels are there. I cannot be there because I work, they look after them and give good socialization.

Ms. J_1

Visiting Angels was great and really helped us out when we needed it.. It kept our minds at ease knowing someone was there with him. Visiting Angels made our lives easier by knowing someone was there with him because we weren't there all the time, and he was getting meals and was getting out of bed at least once a day.

Ms L_1

My dad is getting excellent care from Visiting Angels and from the caregiver. The caregiver keeps my dad from falling in the shower.

Mrs D

I have had good results with Visiting Angels. I have had wonderful caregivers. My caregiver takes care of all the laundry, and she comes in and gets busy. She is a wonderful help.

Anonymous_613

Some of the caregivers were good, but we were not satisfied with half of them. Some caregivers were on their phones when they should have been caring for my loved one. My loved one fell when the caregiver was there.

Provider Response

Anonymous_616

I had a really good caregiver from Visiting Angels. Visiting Angels knew what they were supposed to do, but they just came in and sat around. I sort of resented that.

Karen L_5

Visiting Angels can provide care for their loved one if they need to be out of town and can't be with them. The services are just a couple hours a week, so it hasn't made too much of an impact. If we could find one person consistently, I think that would help.

Provider Response

Laura J_3

Visiting Angels has been reliable, very easy, and comfortable with working. The services have given me the freedom to be able to leave the client and know that he is cared for.

Mrs D_2

Visiting Angels is always on time, very friendly, helpful, and professional. They do whatever I ask them to do. The services from Visiting Angels provides me with a break, and it is a blessing.